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Best Buy Wesley Chapel
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Wesley Chapel
How do I check product availability at the Wesley Chapel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wesley Chapel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wesley Chapel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wesley Chapel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3197 reviews)
Titi W
December 18, 2025
5 out of 5
Customer service and care was on point
shirley s
December 18, 2025
5 out of 5
The service was excellent and they explained everything. They were helpful with our computer trade in and geek squad took care of all the transfers from our old computers to the new ones.
Ruby's R
December 18, 2025
2 out of 5
Decent selection. I went in about two weeks ago to try the Beats Studio Pro headphones but the buttons didn’t work or play anything. I asked the guy at the counter about it, and he said there had been a ticket out to get it fixed for three days already and suggested I just buy them and return if I don’t like them. Two weeks later (couple days ago), I called them to ask if they got it fixed, left on hold for 15+ minutes and they never picked up. I called them several more times after a while, still on hold. Decided to just drive down there. When I walk in, a couple of the workers just talking and laughing, others standing around doing nothing? Oh, and the demo station was still broken. I tried two other pairs of Skullcandy headphones; both were broken. Two super popular brands and neither demos work. Disappointing because Best Buy stores are scarce around here.
Response from Best Buy
December 18, 2025
Hello, Ruby,
Thank you for reaching out to us here to share your experience. We understand how important trying an item can be, and we understand how we would feel in this situation. We would like to take a closer look into this with you to document your feedback here. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 90460.
Facebook (https://bby.me/r7owaj)
Twitter/X (https://bby.me/ubuqor)
Instagram (https://bby.me/cw7nki)
We look forward to assisting you there.
WJ L
December 15, 2025
5 out of 5
Placed my order online, the store notified me via text and email when my order was ready for pickup, and I presented my email to pickup my purchase. It was a very fluid and efficient process.