'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy Wesley Chapel
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Wesley Chapel
How do I check product availability at the Wesley Chapel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wesley Chapel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wesley Chapel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wesley Chapel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3152 reviews)
John P
October 18, 2025
5 out of 5
Give Justin a raise!!!
I purchased a computer and for whatever reason was unable to get the free content that was promised with it. Justin at Best Buy Wesley chapel called on my behalf Best Buy headquarters for almost two hours until he got me everything. Honestly amazing quality service. Highly recommend!!!!!
Bryan R
October 16, 2025
1 out of 5
I’m completely dissatisfied with my experience. I preordered Pokémon Z A specifically because of the advertised preorder bonus and Best Buy failed to deliver it.
What’s worse is that no one could give me a clear explanation or even make an attempt to fix the problem. I contacted support, and all I got were vague answers and no real solution.
This is unacceptable for a company of this size. If you’re going to promote preorder bonuses, you should honor them or at least provide compensation when you don’t.
The lack of communication, accountability, and effort to make things right is beyond disappointing.
Response from Best Buy
October 17, 2025
Hello, Bryan,
We appreciate you taking the time to reach out and leave your feedback. Missing out on a preorder bonus is never great, so we can understand your concern. We'd be happy to document your experience and assist. Please connect with us through social media. You can find us on Facebook (https://bby.me/wc4g86), Twitter/X (https://bby.me/07myuj), or Instagram (https://bby.me/he8z4y). Please reference Google Review 356939.
Eric G
October 16, 2025
1 out of 5
Bought TV’s from BestBuy, they gave a 12 hour window and missed it.
One person called and lied and said the truck broke down and then the second person called and said they needed a smaller truck to get here.
They wouldn’t reschedule because their system doesn’t allow to the same day.
Horrible worthless service.
Oh call back tomorrow 9am California time which is 12pm and no you can’t get your delivery tomorrow.
BestBuy will end up like Circuit city, HHGreg and the rest with service like this.
Response from Best Buy
October 17, 2025
Hello
Thanks for reaching out with a review about your delivery. We can understand how all the delays could cause a less that satisfactory experience for you. We would like to look into this and see if we can assist you in any way. When you have a second can you connect with us at a Social Media platform listed below and reference Google Review #56905 in a private message.
Facebook (https://bby.me/2xgwcb)
Twitter/X (https://bby.me/in7a74)
Instagram (https://bby.me/j7vg7q)
Thanks,
Larry S
October 14, 2025
4 out of 5
Not a lot of staff to help. I was lucky, I was able to intercept a team member, as a question, and find whatbibwas looking for