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Best Buy Wesley Chapel
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Wesley Chapel
How do I check product availability at the Wesley Chapel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wesley Chapel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wesley Chapel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wesley Chapel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3018 reviews)
preston S
May 11, 2025
1 out of 5
Rude employees
Melissa J
May 08, 2025
1 out of 5
Very unserious establishment, we bought a tv and was told it will be packed and ready. Got a email saying it was ready. Got to the store it was not ready asked for a manager waited 45 mins for it to be ready. We asked for a manager as soon as we get in the store to ask what was going on. No manager ever came to speak to us. After 45 mins later they are done with the tv and communicate they are done. We stood in front of the store waiting for someone to come speak to us . Everyone was just walking around doing nothing at all . We get annoyed and just ask for a refund at this point , boom a manager who was standing around for the 45 mins pops up. Claiming she didn’t know what was going on mind you we knew she Kasey was the manager as well as Nate who both was aware of what was going on because we watched Justin go speak to her. Close this place down very terrible customer service, someone needs to come clean house here.
Kelsey M
April 30, 2025
5 out of 5
I walked in with no idea what I wanted but knew I needed it to be portable for my business and durable since I have two kids. Jacob and Kay knew exactly what to ask to determine what was right for my needs, and I walked out with a laptop, warranty plan and it was on sale. YAY! The customer service I received today from the moment I was greeted at the door all the way down to the actual sale was refreshing. I would definitely recommend this Best Buy!
Laura S
April 30, 2025
1 out of 5
Terrible service. My mom bought a phone from you, and after six days, we returned it because the signal wasn't working. They charged me the full amount and won't return it. This has been a month, and today they told my mom to accept her loss and pay the money. Now my mom has no money, and she doesn't have her phone with you either. This is disrespectful.