Frequently Asked Questions About Best Buy Wesley Chapel
How do I check product availability at the Wesley Chapel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wesley Chapel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wesley Chapel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wesley Chapel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3172 reviews)
Vince A
November 15, 2025
1 out of 5
One star is generous but the good news the terrible service did not take too long. Don't waste time or money here.
Response from Best Buy
November 15, 2025
Hi, Vince,
Thank you for sharing your concerns with the service you received. We would be glad to look into your concerns with service if you would like to reach out to us on any of our social media profiles below with Review 69687 for support.
Facebook (https://bby.me/5m6t2n), Twitter/X (https://bby.me/4r9ifk), Instagram (https://bby.me/1shphi)
Rhoda R
November 12, 2025
5 out of 5
Rohan in the Wesley chapel office located in The groves at Wesley chapel who was fantastic and pleasant as well!!
He fixed my phone which had I think a hundred viruses or whatever but they were wreaking havoc on my phone. In about 15 maybe 20 minutes it was done and was clean and I was a happy camper. You have a wonderful employee there.
Andy M
November 10, 2025
5 out of 5
Great service
Jer J
November 10, 2025
4 out of 5
You can take all of your used printers and laptops there but no monitors