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Best Buy Wesley Chapel
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Wesley Chapel
How do I check product availability at the Wesley Chapel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wesley Chapel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wesley Chapel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wesley Chapel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2939 reviews)
Marina P
January 28, 2025
5 out of 5
I have purchased my refrigerator, washer and dryer and as yesterday my dishwasher from Best Buy. The prices were same as Home Depot but they could install and delivered plus hall out earlier date. Service was great as convenient. I did not purchase extended warranty since it never seems to pay off because always something tents to go wrong when extended warranty is over.
dr_julian c
January 26, 2025
5 out of 5
Muy buena atención desde la orientación a localizar el producto y también la ayuda en el pago finalmente todo muy rápido y muy útil en los productos
Terri G
January 24, 2025
5 out of 5
We got what we needed but had to ask for help.
Josh A
January 23, 2025
1 out of 5
How can their scores be so high when you scroll down and see 90 % 1 star ratings? I purchased an LG soundbar from Best Buy in Wesley Chapel on 3/28/24 for 199.99. System stopped working on 10/26/24. Called Best Buy and they said to take it up with LG. Called LG and sent them all these pictures and troubleshooting for over 2 months. Then argued with them on how to ship back. They wanted us to pay shipping. Waited for them to ship box and then I returned the unit. It then arrived back to me with letter stating “internal parts do not match the label” they sent back un-repaired. Went to the BB store and spoke to manager Karli Cribb and Justin and they stated that after 30 days I am the manufacturer mercy. They could not do anything. Really nasty attitudes. One manager Kat said she would be there and she was gone.
Response from Best Buy
January 24, 2025
Hi, Josh,
Though manufacturer warranties are in place for when a product does not work as it should, Best Buy offers Geek Squad Protection to cover many things that the manufacturer may not. I am saddened to hear of what you've experienced when attempting to get assistance through LG and can imagine the frustration this has caused. Kindly reach out to us with your full name, phone number, email address, along with with mentioning that you are responding to Google Review 64723177. Please send this information as a private message using one of the following:
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
Thanks,
^Tina