Left a screw out when taking my computer apart.
Response from Best Buy
February 25, 2026
Hello, Mary,
Thank you for taking the time to leave a review. Having a screw not replaced after a computer repair can be pretty concerning. If you'd like assistance or want to formally document your review, please send a message on social media. Please include Google Review 121801 when reaching out.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Super impressed wih help, walked on store, Ross met me, asked if he could took us to we were looking for. Being 83 I don't believe i have run into GREAT CUSTOMER SERVICE,Thank You Rosd.
Friendly staff and the best technology. Also, the best prices.
I always enjoy visiting best buy. Good customer service.