'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy Wesley Chapel
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Wesley Chapel
How do I check product availability at the Wesley Chapel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wesley Chapel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wesley Chapel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wesley Chapel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3253 reviews)
Randall J
March 06, 2026
4 out of 5
I didn't give five stars because they didn't have what I needed. And I drove from Zephyrhills on recommendation that Best Buy has everything you need when it comes to electronics. But the staff was friendly and apologized for not having the item I was looking for.
Thomas R
March 05, 2026
5 out of 5
Staff was helpful.
Erik H
March 05, 2026
1 out of 5
Absolutely horrendous customer service now that we are no longer able to contact a store at all. I had a simple question that I needed to talk to a human about, it would take the human 30 seconds to tell me the physical condition of an open box item before I drove 45 minutes to the store but I can't talk to a person other than in India which is insulting beyond belief. I've been loyal to Best buy for a long time but I won't consider buying anything from Best Buy until this process is corrected. This is a case study for exactly how you do NOT implement AI into your daily operations. *EDIT* - response to the Best Buy response - so the Best Buy recommendation in response to my review is that I should go on Twitter and ask about the condition of an open box TV for sale at one of the locations? Most companies will integrate AI into their operations more effectively. This is pathetic.
Response from Best Buy
March 05, 2026
Hello, Erik,
Thank you for taking the time to share your feedback. Trying to get answers to your Best Buy questions, so we can understand your concern. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/tjvxua), Twitter/X (https://bby.me/lmyvmj), or Instagram (https://bby.me/um4yx4). Please reference Google Review #126015.
Jimmy W
March 04, 2026
1 out of 5
Went to the Wesley Chapel Fl. store with the intension of purchasing 3 tv's for our new home. After wandering around the TV display area for about 15 minutes, I noticed 3 associates having a long conversation. None even stopped to take a look at us over there. I guess their chat was more important than a potential customer. Pretty sad customer service.....
Response from Best Buy
March 04, 2026
Hello Jimmy,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve, poor customer service and excessive wait times are never ideal for a great experience. We would like to see if we can help in any way. Can you please connect with us through social media you can find us on Facebook (https://bby.me/hgyra7), Twitter/X (https://bby.me/1wyeiv), or Instagram (https://bby.me/bf7c14). Please also reference Google Review #125690. Looking forward to hearing from you!