Super impressed wih help, walked on store, Ross met me, asked if he could took us to we were looking for. Being 83 I don't believe i have run into GREAT CUSTOMER SERVICE,Thank You Rosd.
Friendly staff and the best technology. Also, the best prices.
I always enjoy visiting best buy. Good customer service.
Belinda H
February 16, 2026
Dear Best Buy - I'm giving you 3 stars because up until now, I've had no issues. However, your new addition of AI system for diverting / managing calls makes me want to poke my eyes out with a hot screwdriver - That is all....
Response from Best Buy
February 16, 2026
Thanks for leaving your feedback, Belinda. We appreciate you letting us know and respect your views on the new addition. We're always making changes to improve on the customer experience, so your feedback will be noted. In the meantime if you have any questions or need assistance, you're welcome to send us a private message on X, Facebook, or Instagram, an agent is always ready to help.
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Facebook: https://bby.me/q7n157
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