Walked in, ignored, was returning something, she took everything out of the box, understood, but I never had opened it and than she asked me where it went afterwards,ridiculous
Response from Best Buy
July 12, 2026
Hello Black Diamond,
We can see why you’d be upset we would never want our customers to feel ignored. We would like to learn more about this experience. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #186308 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/Q91Aqb)
• Twitter/X (https://bby.me/3R5DgC)
• Instagram (https://bby.me/qys4Dx)
My helper was really patience n help fill a tall black chocolate job well done thank you so much Delray Insurance place well appreciated
I recently bought a new MacBook. Jonathan (supervisor) and Lucky were extremely helpful with assisting all of my needs. Great team over in West Palm.
Worst Best Buy ever. The staff ignore you, refuse warranty claims.