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Frequently Asked Questions About Best Buy West Palm Beach

How do I check product availability at the West Palm Beach Best Buy?
How do I check my order status?
My local West Palm Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Palm Beach stores’ holiday hours?

Recent Reviews

4.1
(4293 reviews)
Takesha D
June 25, 2026
1 out of 5
I purchased a 75 inch Pioneer led 4k tv from Best Buy on Palm Beach Lakes in January 2026 and an additional warranty. Fast forward to late May it started giving me a headphone signal saying that the television was connected to headphones. I don't own headphones and there are none in the home to connect to. I contacted Best Buy 2 weeks ago to let them know that the tv goes from headphones back to the volume on the tv. As of a week ago it is headphones 90% of the time which prevents me from watching tv. A repair was scheduled for today between 7am-7pm and the repairman canceled without my knowledge. I contacted another Best Buy representative and was told that my tech called out sick. This is unacceptable because I was not made aware of this and I still have to wait. I requested to have my television replaced or my money back. The rep told me that she couldn't make any promises if I opted to take the tv back to the store. DO NOT PURCHASE FROM THIS STORE!!!
Response from Best Buy
June 25, 2026
We understand the frustration when an appointment is cancelled unexpectedly. We'd like to take a look at this. Please reach out to us in a private message on Facebook (https://bby.me/w1rhbX), Twitter/X (https://bby.me/UFBSzQ), or Instagram (https://bby.me/TmUnSc), and mention your Google review, 177909.
Soner C
June 15, 2026
1 out of 5
Never ever buy major appliances like refrigerators or dishwashers from this place. In fact, don’t buy anything that requires installation from them. ​The installation delivery crew was incredibly rude, disrespectful, and completely unhelpful. It felt like they think we can’t survive without a fridge or a dishwasher and that they are doing us a favor. Guess what? We can survive just fine, or we can simply buy from somewhere else. ​If you see that an installer named Leonid is assigned to your delivery, cancel your order immediately. My strongest advice is to stay away and NOT buy any major appliances here. You will absolutely regret it. They seriously need to fix their installation team and fire people like that. Absolute garbage service.
Response from Best Buy
June 15, 2026
Hello, thank you for leaving us a review. Can you please reach out to us on Facebook (https://bby.me/zGqQEN), Twitter/X (https://bby.me/sv86GN), or Instagram (https://bby.me/i5xw95) with more information about your experience? Please begin your message with "This is regarding my Google Review #172837".
Antonio G
June 15, 2026
5 out of 5
Buen sitio para compras
Ahmet T
June 14, 2026
4 out of 5
We tried to purchase an Apple watch. The item we were looking for is not in their stock. We need to wait a few weeks. November the price is lower than the Apple store.

About Best Buy West Palm Beach

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