Frequently Asked Questions About Best Buy West Palm Beach
How do I check product availability at the West Palm Beach Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Palm Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Palm Beach stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Palm Beach Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4216 reviews)
Darryl M
January 21, 2026
1 out of 5
Literally the worst Best Buy I ever been to I waited in one section for over 40 minutes after being told to wait there then when walking back up to the front they told me they forgot I was there sent me back and I waited another 25 minutes before leaving the store
Drunken F
January 16, 2026
3 out of 5
It’s clear that Caleb Zukowski lacks the necessary management and soft skills to effectively oversee a retail sales floor. He might need to work closer with a trainer to redirect his sarcastic and rude remarks. he might be a better fit for a non-customer facing role.
update
The responsiveness and follow-up from his leader Yanni was very empathetic. Finding out that Caleb was not the real manager does gain my trust back in this brand and the store.
Response from Best Buy
January 17, 2026
Hello,
Thank you for leaving a review. This is far from the experience we want our customers to have when interacting with our employees.
If you would like us to look into this closer, you are welcome to send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/e59gsp), Twitter/X (https://bby.me/4a4ktg), or Instagram (https://bby.me/t98zia).
Please mention the phrase “Google review #105699” when reaching out.
Bob M
January 10, 2026
4 out of 5
Store is well stocked, but staff doesn't seem to care about customer service.
Jeffrey C
January 07, 2026
3 out of 5
Horrible layout of tablets. Samsung on table and levano 3 isles over. Past other tupes of devices not even tablets. No information displayed to compare models. Staff, when they finally acknowledge shoppers push accessories that they do not have or are incompatible with the device one purchases. Than pushing accessories that cost more then the device