Easy in and out trip. Plenty of free parking and awesome tech support.
Wasted 2 1/2 hours going from Best Buy to Best Buy just to find out I couldn’t purchase a phone as a gift. No sympathy from each store, like 2 1/2 hours on my day off it’s just nothing to them. Beyond disappointed!!!
Abrahan A
October 10, 2026
Unreasonable to allow me to place an appointment, show up, then get told it can no longer be done today. Any notice would be great, won’t be returning.
Response from Best Buy
October 10, 2026
Hello ,
We can see why you’d be upset because of your cancelled appointment, and we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #233264 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/4se1DS)
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