Geek squad transfered data from very old to new ipad. They did great job and it was included in our service plan. We have the annual service plan for tech support it has been worth it.
Big store with a variety of goods to choose from. Pricing and sales are good.
I will NEVER shop at Best Buy again. I placed an online order for a washer dryer 3 times when a sale was going on. Best Buy kept canceling my order. I called in 3 times and no one was able to explain why this was happening. Then the sale ended and the customer support would not honor my original purchase price despite THEIR system causing the problem by glitching and canceling my order during the sale. I explained to the sales rep that I don’t need to shop Best Buy (home debot has the same product for the same price), but I wanted to give them the opportunity to fix their mistake and be good faith. The sales rep refused to help me and ended the chat when I asked to speak to a supervisor.
I’m not a Karen, but I do expect a company to have a functioning online store and for agreed pricing to be honored. I didn’t ask for further discounts because the sales reps and buggy online order system waisted hours of my time. I just wanted to be able to purchase a product at the price agreed on. But apparently that’s to much for Best Buy.