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Frequently Asked Questions About Best Buy West Palm Beach

How do I check product availability at the West Palm Beach Best Buy?
How do I check my order status?
My local West Palm Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Palm Beach stores’ holiday hours?

Recent Reviews

4.1
(4134 reviews)
Marquis B
September 11, 2025
1 out of 5
If I could give them zero stars I would. The customer service was horrible. I was looking for over the ear headphones for my lady and I for our long flight. I asked 3 different employees for help after waiting for a while in that department. The store wasn't busy and they all promised to send someone to assist me. After waiting without any assistance and employees ignoring me I walked out and drove to Target one block away. That was just sad.
Michelle G
September 03, 2025
1 out of 5
I gave it one star for a few reasons. First, it's not possible to call the actual store; you get routed to a call center. Second, I made an appointment with Geek Squad and when I got there, I was told that the person who supposed to be there didn't show up. I was not noted despite them having my phone number and email. The manager took care of me, but only after I asked to see a manager. Unfortunately, he was unable to help with the problem - being able to have that conversation over the phone would have saved me a trip.
Response from Best Buy
September 03, 2025
Hello, Michelle, Arriving at an appointment just to find out that the person you're there to see isn't there is really frustrating, so we appreciate you bringing this to our attention. If you'd like assistance or want us to formally document your experience, please send a private message on social media. Please include Google Review 39013 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Sincerely, ^Meghan
Christopher K
September 03, 2025
5 out of 5
Bought a chrome notebook. Our girl made the purchase effortless and quick. Almost as quick as buying a cup of coffee at Starbucks.
Scriptplayz
September 02, 2025
5 out of 5
Nice clean layout

About Best Buy West Palm Beach

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