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Frequently Asked Questions About Best Buy West Palm Beach

How do I check product availability at the West Palm Beach Best Buy?
How do I check my order status?
My local West Palm Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Palm Beach stores’ holiday hours?

Recent Reviews

4.1
(4007 reviews)
Carlo P
January 09, 2025
1 out of 5
The employees from this store are lazy. They stand around and when you ask for product assistance, they tell you to ask for the product at the front desk. Sometimes people need assistance further than just buying something. I ended up walking out after eventually going to a cashier and the cashier being reluctant to even call another employee, trying at first to make excuses as to why no one could help me. A previous time at this location buying a new phone and smart watch, and it took them over an hour to look for products because employees are constantly running away and not assisting people. I will be writing an official complaint to Best Buy, as I feel this entire stores employees need to be replaced by people who are willing to work. These guy want to stand around and talk on their headsets while scrolling their phones all day pretending to "look up products".
Response from Best Buy
January 10, 2025
Hey there. Thank you for your review, Carlo. This is certainly not the kind of experience we want our customers to have here at Best Buy. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (http://facebook.com/BestBuy) - Twitter/X (http://twitter.com/BestBuySupport) - Instagram (http://instagram.com/BestBuy) When reaching out, please mention it is regarding your Google Review 64662121. Kindest Regards, ^Vanessa
Milton U
January 09, 2025
5 out of 5
so far the best appliances and guaranteed great advice from Ammeka
Alexander L
January 06, 2025
4 out of 5
A super helpful staff made my pick up order smooth and simple. My only issue is with the open box -excellent condition the product was labeled as. Many parts of the device fallen apart during shipping to store, and SIGNIFICANT internal scuffs scratches and dents
Phoebe N
January 06, 2025
5 out of 5
I had the best experience with aldino he was very knowledgeable imp provided great customer service.

About Best Buy West Palm Beach

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