Yani is TERRIBLE! unhelpful is an understatement… not to mention rude. get that guy out of there!!
Response from Best Buy
November 25, 2024
Hi Alex,
Thank you for taking the time to share your feedback. I can understand how frustrating it must have been to feel unsupported during your experience, and I truly appreciate you bringing this to our attention.
I’ll be more than happy to report and document this feedback for you, as well as look into what can be done to address your concerns. To assist further, could you please send me a private message on one of the following platforms?
Facebook: facebook.com/BestBuy
Twitter/X: twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, kindly include your full name, phone number, and email. Please also mention that you're reaching out regarding your "Google Review" and include the conversation number 64473862 so we can quickly identify and assist you.
Thanks again for reaching out, and I look forward to helping you with this.
Best regards,
^Magee
I Bought the cube tracker Pro. Great product so far and the battery life is great. Highly recommend.
Great service, very helpful staff, definitely will be back to get more electronics
Jessica M
November 12, 2024
I spent over 30 minutes in this store during black Friday sale looking for a laptop waiting for help from anyone. The girl in the front asked us if we needed help but never sent anyone. Everyone was walking around, minding their own business. No one asked us if we needed help. When we asked 2 associates, they never helped us, so we just left. Horrible service.
Response from Best Buy
November 12, 2024
Good Evening, Jessica,
We certainly understand how you are feeling after not getting the assistance you needed when you reached out. We would be happy to connect with you and work to better assist you. Please feel free to reach out to us by sending our team a private message via social media. Make sure you also include your Google review in your message: #64420141.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby