Frequently Asked Questions About Best Buy Winter Garden
How do I check product availability at the Winter Garden Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Winter Garden Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Winter Garden stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Winter Garden Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(4030 reviews)
La' F
September 16, 2024
1 out of 5
The worst experience bad customer service
Her name was Emily! I brought for pick up she said the have a few then came back and said I have to wait for hours then said it has to be mail. She cancel my order with out my consent. I got a refund on everything.Never again.
Response from Best Buy
September 16, 2024
Thank you for reaching out to us here on Google. As a customer myself I can understand wanting to get the needed customer service. We would like to document your experience, and do what we can to further help. Please reach out to us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and your Google review number #64208984. Hope to hear from you soon.
Regards,
^Jason
Itneris
September 14, 2024
1 out of 5
I was informed that my computer gets clean before I pick it up. I reported my fan still dirty and the manager said this is the best we could possible do. Completely dissapointed.
Response from Best Buy
September 14, 2024
Hello, Itneris,
Thanks for leaving a review. We really appreciate your feedback. We'd like to ensure this feedback gets into the right hands. Please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review,.
Kindly,
^Meghan
Morcly
September 13, 2024
1 out of 5
So I picked up my desktop computer from being fixed and upgraded. Came to find out they bent the bottom portion of my desktop comouter and broke one of the legs of it. Totally careless service and I am totally dissapointed. I will return tomorrow and they better fix it
Response from Best Buy
September 14, 2024
Hello there,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We’d like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with “This is in regard to my Google review: 64199142” and share your full name, email, and phone number.
Thanks,
^Vanessa