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Frequently Asked Questions About Best Buy Winter Garden

How do I check product availability at the Winter Garden Best Buy?
How do I check my order status?
My local Winter Garden Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Winter Garden stores’ holiday hours?

Recent Reviews

4.3
(4462 reviews)
Aldo N
September 17, 2025
5 out of 5
Excelente servicio y encuentras de todo en tecnología
Gregg D
September 17, 2025
1 out of 5
We ordered and paid for a new TV on 9/1 with a 9/18 installation date. They call us on 9/17 to say the 1 TV that was in stock is not available all of the sudden and the next installation date will be October 2nd!!! You can’t call the store because everything is AI driven. Been on the phone with the 5th person for 1.5 hours!! Ugh!!! If I could give a zero star rating I would!!!
Response from Best Buy
September 17, 2025
Thank you for sharing your feedback with us, Gregg. We understand where you’re coming from, as it’s never pleasant to find out an item has been delayed. While we do everything we can to ensure orders are available quickly, sometimes there may be delays due to circumstances beyond our control. Let's review this further for you. Please message us through our social media channels on Instagram (https://bby.me/l1afbo), X/Twitter (https://bby.me/j8ays9) or Facebook (https://www. https://bby.me/rm02pv) with the full details of your situation. Also add Google Review 44602. We look forward to hearing from you.
Randy D
September 16, 2025
1 out of 5
I wish I could give them 0 stars.. just as a testament try calling them and see what happens. I ordered an open box “excellent condition” LgS90TR soundbar/system. They accidentally sent me an LgS90TR subwoofer and LgS90TR rear speakers with an LgS90QY soundbar. This means the system won’t work at all because the soundbar they sent me isn’t compatible (and also is hundreds of dollars cheaper than what I ordered). I live in Ohio and per the Bestbuy call center, this store has its phones set to be routed to their offshores call center. Worst purchasing experience I’ve ever had. I not have holes in my walls and ceiling for a system that doesn’t work and they won’t replace it because I can’t get ahold of them.
Response from Best Buy
September 16, 2025
Hello I often purchase open boxed items myself and I would have the same sense of concern if I was in the same situation. I would like to see if I can assist in any way. To connect, you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #44222 in a private message. Facebook (https://bby.me/ruon70) Twitter/X (https://bby.me/lelz3a) Instagram (https://bby.me/v7x146) Thanks,
Ebaby H
September 15, 2025
5 out of 5
We left there with all we need brand new tv that meet our needs. That's for all the help.

About Best Buy Winter Garden

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