Frequently Asked Questions About Best Buy Winter Garden
How do I check product availability at the Winter Garden Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Winter Garden Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Winter Garden stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Winter Garden Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(4501 reviews)
Tony H
October 28, 2025
1 out of 5
Came into buy a MBP.. customer service is so poor here. All ASSociates were too busy to take my money. Won’t be back.
Response from Best Buy
October 28, 2025
Hey there, Tony.
Shopping for a MacBook should be a fun experience. If you would like some help, or have any questions, please reach out to us on one of the social media platforms below. Also, be sure to reference your review number 61609.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Saulo B
October 25, 2025
1 out of 5
Good store with terrible service! Had to wait a long time to some employee come to see me.
Joe
October 25, 2025
1 out of 5
Good luck trying to get somebody on the phone at this store to actually answer. They just keep sending you to a call center waited over a half hour. Got somebody on the phone at the store and then they transferred me to a call center again. I will not be returning. This is ridiculous.