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Best Buy Winter Garden
Services Offered
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Frequently Asked Questions About Best Buy Winter Garden
How do I check product availability at the Winter Garden Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Winter Garden Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Winter Garden stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Winter Garden Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(4584 reviews)
Gabriel A
December 29, 2025
1 out of 5
Geek Squad requires appointment so don’t expect to find anyone at the counter willing to help otherwise. Not even for a simple question, despite them not even helping someone. You may not even get someone to greet you. Had similar lack of willingness to help from counter for mobile devices. Opted to leave and shop online.
Response from Best Buy
December 29, 2025
Hello,
Thank you for the review. We understand the importance of having associates available to help our customers.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 97384
Glauco C
December 28, 2025
5 out of 5
Good prices and different models. One of the best places to buy electronics.
Mara G
December 28, 2025
2 out of 5
I had a very disappointing experience at the Best Buy in Winter Garden Village. The staff member who initially assisted me, Andrew Carmona, made me feel unimportant as a customer. His customer service was poor, and his smirking during our interaction came across as condescending and unprofessional, which was extremely uncomfortable.
Thankfully, Nando completely turned the experience around. His customer service was top-tier patient, respectful, and genuinely helpful. He assisted me with picking up the two iPads I purchased online and made sure the screen protectors were applied properly. His professionalism and willingness to help are exactly what customer service should look like.
While my initial experience was frustrating, Nando deserves recognition for his excellent service. I hope management addresses the behavior I experienced and continues to encourage the level of service Nando provided.
Laura C
December 28, 2025
5 out of 5
All i have to say is that they have a really nice crew and they are really helpful 💗💗💗