Best Buy Winter Garden

Went here for the midnight release of the 40th anniversary of Zelda for the new console, Ocarina of Time game, and controller. Waited 10 hours and the staff, especially Austin, were all extremely helpful and accommodating throughout the day and night.

Raymon's help was a great help in purchasing a Samsung Galaxy phone. Thank you for your kind and trustworthy assistance.

No one acted as if they really wanted to sell me anything. All the employees gather in small groups and talk to each other. I had to hunt down someone to answer questions about a TV then he disappeared before I could buy it. Then I went over to cell phones. I was comparing 3. The guy who came over (after I requested someone) got all pissy and put the phones I was looking at back into their display spots. I asked him which phones had the finger print reader on the side. He said. "They all do" and then he continued to ignore me. So I moved onto the Meta glasses. I found the pair I wanted but that person didn't seem interested in selling me a pair. Instead of spending THOUSANDS as I had intended, I walked out with nothing. Your loss. I can spend my money elsewhere.

Geek squad have had my phone since Oct 7,2026 it's now Oct 20, 2026 the workers from geek squad call center can't tell you nothing about what's going on in the store because they not at the store MY PHONE STILL NOT FIXED AND OBVIOUSLY THE IT Person incompetent I've contacted this store multiple times I cant get the store manager it Monday why isn't the store manager in store since last week I DONT RECOMMEND THIS AT ALL AND THE WORKERS WILL LIE TO GET YOU OFF THE PHONE THEY DONT RETURN PHONE CALLS AS THEy SAY THEY DO don't waste your time at the one located Daniels road winter garden FL