Terrence V
January 31, 2026
I am beyond frustrated after what happened today at your Winter Garden, FL store (3367 Daniels Rd).
I went into the store specifically to purchase a JBL PartyBox 720 that was clearly displayed on the sales floor with a price of $850. That price is the only reason I brought the item to checkout. When it was scanned at the register, the price suddenly jumped to $1,099.
That is a $249 difference. This is not a small mistake — it is misleading pricing, and it feels like a classic bait-and-switch. Customers should not have to guard themselves at the register to avoid being overcharged.
I spoke with the store manager, Nando, and he refused to honor the clearly displayed price or make any effort to resolve the situation. I have photo proof of the display and the $850 price tag.
This is unacceptable business practice and a serious breakdown in customer trust. I am requesting that Best Buy immediately honor the advertised in-store price of $850 so I can complete this purchase as intended. I did my part as a customer — your store needs to stand behind the price it advertises.
I expect a prompt resolution and instructions on how this will be corrected right away. I am prepared to provide the photos as evidence
Has a lot of very interesting electronics. Would be very hard to go in without buying something that you really don't need. And I mean this in a good way.
Desiree F
January 27, 2026
Great location
Friendly staff
Valeska S
January 24, 2026
Most of the employees are really helpful.