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Best Buy Winter Garden
Services Offered
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Frequently Asked Questions About Best Buy Winter Garden
How do I check product availability at the Winter Garden Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Winter Garden Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Winter Garden stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Winter Garden Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(4558 reviews)
Martin T
December 20, 2025
1 out of 5
Absolutely disgraceful company
Refusing to answer phone calls
I’ve been a total member for 10 years but no longer
No wonder people just order online now
William R
December 16, 2025
1 out of 5
The app says 1hour pickup. After longer than that, the purchase was not processed and staff couldn’t do anything about, so I had to cancel it and wait for whenever the refund comes in. Thanks a lot, Best Buy!
Response from Best Buy
December 17, 2025
Hi William,
Thanks for sharing this review. While most orders are ready for pickup within one hour, there can be times when additional verification is needed, so we always recommend to wait to be notified that your order is ready for pickup before visiting the store. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/2lcwv6), Twitter/X (https://bby.me/0eq1wl), or Instagram (https://bby.me/b7xmsk). Please include the Google Review reference number #89466 when reaching out.
John S
December 13, 2025
1 out of 5
These people don't know how to properly transact anything! Got a gift as a store pickup for the family since we are in another city. Had to exchange it, but instead of doing an exchange so the person receiving the gift doesn't have to pay anything for it, they refunded it and then transacted on another receipt so the person who was supposed to receive the gift had to pay. Also, I had a promotional certificate burned by doing it that way! Horribly trained customer service reps who can't properly process a transaction. Better to deal with another store.
Response from Best Buy
December 14, 2025
Hello. Having a transaction transpire this way is far from ideal, and we understand your frustrations. If you need any assistance, or would like to get this experience documented, please reach out to us on Facebook (https://bby.me/m121h8), Twitter/X (https://bby.me/oxhxvk), or Instagram (https://bby.me/qq8du9) and an agent will be glad to assist. Thanks.
Londy L
December 11, 2025
5 out of 5
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