Waited 30 min for help. Talked to door greeter twice. Still no one.
There was a guy in the department but he ignored me.
Go to walmart.
Response from Best Buy
March 19, 2026
Hey there, Jerry
We understand your concerns surrounding your recent visit and not getting assistance. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/TJRlDp), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #131330"
I bought an Android Auto unit from Rexing, and the device developed an intermittent connection issue after just 22 days of use. It is a very poor-quality device with a very high price tag—$200. I went to the store to ask for help, but they told me to contact the manufacturer!
I've been to this store many times for years now, but today I was so happy with the customer service I got. I was helped by Matheus and Luigi and they were so amazing!! They answered all my questions, waited patiently for me to make the decision and walked me through each step of my purchase. They were very professional and friendly.