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Best Buy Winter Garden
Services Offered
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Frequently Asked Questions About Best Buy Winter Garden
How do I check product availability at the Winter Garden Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Winter Garden Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Winter Garden stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Winter Garden Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(4603 reviews)
Nerio P
January 12, 2026
4 out of 5
organizado
Marcelo a
January 10, 2026
4 out of 5
Legal
CatsWithHats 0
January 10, 2026
1 out of 5
Horrible service and wait times, especially for any repairs. I went in to get a battery cahnge on a used phone I bought from the BestBuy site (the phone said it was refurbished factory new, yet the battery had a "Severe Degardation" warning when received) and after getting my device back, the screen protector was cracked. When I asked about it, I was told they had to take it off to replace the battery but I guess they just break your screen protector and act like they can't do anything. After speaking to the Manager ( a truly useless man), he had said that they couldn't do anything or provide any fix since according to the listing of thre phone I bought "the screen protector shouldn't have even been there". But guess what, it was there, they broke it, and refused to fix the issue or really even apologize. I will not go back to this BestBuy or any other if I can help it for as long as I live. Horrible experience overall
Response from Best Buy
January 10, 2026
Hello,
Thank you for leaving us a review. It saddens us to hear that your recent experience with our Geek Squad Agents was not a positive one. We can certainly understand how frustrating this is. Nevertheless, we appreciate your feedback, and would like to look into this matter further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #103192" when reaching out on social.
chasing K
January 10, 2026
1 out of 5
Unprofessional!! Took my kid to get Pokémon cards here and was told by “Allysa” that there were none, but to our surprise she suddenly found one to give it to the second customer in line. When confronted, she just brushed it off with an oops. We spoke to Brian, the supervisor, but all we got was a “sorry”. My kid was left crying and asking why they were being unfair. Thanks for treating a kid so unkindly!
Response from Best Buy
January 10, 2026
Hi there,
We understand why you would be disappointed with not being able to purchase the cards for your kids. We would like to talk more about your experience and document your feedback. Please reach out to us by private message on X, Facebook or Instagram, using the Google review number 103004 as reference.
X: https://bby.me/m6426t
Facebook: https://bby.me/wmo44h
Instagram: https://bby.me/0ez0ak