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Best Buy Winter Garden
Services Offered
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Frequently Asked Questions About Best Buy Winter Garden
How do I check product availability at the Winter Garden Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Winter Garden Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Winter Garden stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Winter Garden Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(4050 reviews)
Justin K
October 03, 2024
1 out of 5
I was sold a microphone that sounded horrible and barely worked. After trying to return it on the 18th day, they said I was no longer able to return it after 15 days unless I got a $50 membership to extend the return period to 60 days.
I wouldn't be surprised if they purposely had such small return windows to upsale their $50 memberships.
Im going to try and stick with Amazon and Costco going forward as they both have better prices, returns, and customer experiences.
Response from Best Buy
October 03, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also expect my new in box items to function as such, and be free from defects. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue to look into this for you? Please begin your message with "This is in regards to my Google Review 64270929".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Joshua F
October 01, 2024
1 out of 5
Most lazy staff ever! They stand around doing nothing, don't know anything about products or where they are. I recommend everyone go to another best buy or order online. They have the worst customer service I've ever experienced. Wanted my 66 year old mother to locate their employee that had my merchandise when they all standing in front doing absolutely nothing.
Response from Best Buy
October 02, 2024
Hello, Joshua.
Thank you for taking the time to provide this feedback. We always strive for the best customer service, so to hear this has not been your experience is concerning. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 64265266.
Best,
^AllisonS
Alberto P
September 30, 2024
5 out of 5
De todo!
Lina M
September 29, 2024
5 out of 5
I bought and then returned a Samsung S9 tablet. Its a great tablet. Highly recommend it. I just decided that I did not really need it. The process of buying and then returning item was smooth. This is my favorite location.