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Best Buy Alpharetta
Services Offered
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Frequently Asked Questions About Best Buy Alpharetta
How do I check product availability at the Alpharetta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Alpharetta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Alpharetta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Alpharetta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4270 reviews)
Joe C
May 12, 2025
1 out of 5
Corporate/management - feedback for you. Your niche is a brick and mortar store. Why take the ability for a customer to contact the store directly for specific questions. Especially if I wanna call and inquire about specifics on an open box. There is no way to do this without driving to the store. I don’t wanna spend 45 minutes going to your store to find out something I could find out over the phone. If you don’t support your niche of being a brick and mortar then soon you’re not gonna have any stores left! This is why people buy online from Amazon and not Best Buy online. Plus, you are so understaffed and all your stores can never get any help from associates. Again if you don’t support your niche, it won’t be a Best Buy left in five years or at least many stores left open. Your leaders should all be fired in my opinion. They have destroyed your business model! Good luck.
Amit
May 07, 2025
5 out of 5
Good service
Kaushal S
May 03, 2025
5 out of 5
Large selection of latest tech, friendly staff
Ilkin Y
April 29, 2025
5 out of 5
I liked thanks