Best Buy Alpharetta

Absolutely unacceptable that they wont let you pick up a camera that is teethered just to get a better feeling for it. They are locked in the base. Ive spent thousands of dollars at best buy and to be treated like a criminal is unacceptable. If you have a $4,000 camera with a $2500 lens unlocked why cant i pick up a cheaper smaller one to try it out?

I am so sorry, I have to write this review. I was forced to purchase a TV and other products a year ago by Manager of Duty that I will be taken care without any charges, today when I called support as per process they requested me to pay service charge which I totally agree, but when I went to stores I was explained about the Plan by the Store Manager Brain (Thank you) but that does not make it good customer experience or good sales strategy. It looks to me to sell a product the customers are given wrong commitment (misguided), it can happen for anyone. I was going to other store where such issues were taken care with ease with full replacement (Samsung TV costing about $1500) of the product. This is so annoying now, I may be forced to keep this product with same lame reason. I am very disappointed and I am now thinking that I will never ever go to BestBuy where you are given wrong information to meet your sales targets. I am sorry to some tech sales who have really helped but this is soo annoying and disappointing

Knowledgeable staff

Went here at 10:30 am on September 20. Bad customer service. I was looking for a windows surface charger, and I was in a section near the windows computers that I thought had chargers, and I asked an associate where the windows chargers are, and he took one look at the shelf in front of us and said “I don’t think we sell specific chargers in store but we could order it for you”. And I had to tell him they do sell them in store, it says so online. He looked around for a bit before finding that the chargers are locked under the computer display tables. This is fine, it’s ok not to not know where something is but he didn’t even try to help me until I had to prod. And it’s a windows charger, why wouldn’t Best Buy sell them in store😭?