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Best Buy Alpharetta
Services Offered
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Frequently Asked Questions About Best Buy Alpharetta
How do I check product availability at the Alpharetta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Alpharetta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Alpharetta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Alpharetta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4408 reviews)
Tyler V
January 06, 2026
1 out of 5
No one available to help you. Everything is locked up. You may as well just order online and return if you need to.
Response from Best Buy
January 07, 2026
Hello Tyler,
Thanks for reaching out and providing your feedback. Finding the proper help is the first step of customer service, so we can understand why you left the review you did. We would like to rectify this and see if we can help in any way. We would love to document your experience as we are always looking to improve. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #101593 in a private message.
Facebook (https://bby.me/hcbr4d)
Twitter/X (https://bby.me/znvbx1)
Instagram (https://bby.me/95hlwb)
Suresh S
January 05, 2026
5 out of 5
Excellent customer service
Tom H
January 02, 2026
5 out of 5
This bestbuy is great. They have a lot of variety in their inventory which makes it easier to go pick up something that the other stores may not have. The employees are also very friendly. I haven't had any bad experiences as I've shopped for various items
Kuai C
January 02, 2026
5 out of 5
Productos adaptados a todos los presupuestos! Buen servicio!