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Best Buy Alpharetta
Services Offered
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Frequently Asked Questions About Best Buy Alpharetta
How do I check product availability at the Alpharetta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Alpharetta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Alpharetta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Alpharetta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4364 reviews)
karlena b
November 07, 2025
5 out of 5
Only go there when I have to.
Stephen B
November 06, 2025
5 out of 5
Came in to buy a tv with my parents and Sergio was amazing to work with. He helped them choose the right tv for their needs and in the right price range. I’ll be back the next time I need to buy one myself
S S
November 03, 2025
1 out of 5
Went to Best Buy today. Jonathan and Hayden provided the worst customer service ever. One of them was a manager? Very poor service. The Manager said he did not know anything about appliances and said he could not help me. How did he get that job? Do not go to the Alpharetta Location.
Pamela C
October 30, 2025
1 out of 5
IF I CAN GO LOWER I WOULD! I purchased an Eco tank 8550 last year black Friday week. I opened it maybe January 12 or the 13th of 2025 not knowing that I purchased an used printer that was put back on their floor by one of their employees; after opening up my printer and I did content on IG, my printer was used, and it was returned from another customer that had used it! I packed it up, return it the next day.
They told me I was out of my return policy & I could not exchange it for another printer unless I pay into the program. I had to pay $50 to return the printer, and it was horrible. I was in tears & they were very rude from employees to the evening manager. I had to come back the next morning because I was so destroyed about the whole situation after sharing the experience in the recording that I had to show them.
I never received a call from Customer Service as of today.I will not shop in Best Buy again. I had to pay money to return my Epson Eco tank 8550 to get a new one because of an error One of their employees made by putting a return box on the floor and they retaped the box up. I have content of me opening up the box from start to finish. Why should I have to pay?
Unhappy customer😢