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Best Buy Alpharetta
Services Offered
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Frequently Asked Questions About Best Buy Alpharetta
How do I check product availability at the Alpharetta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Alpharetta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Alpharetta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Alpharetta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4197 reviews)
Pam J
January 13, 2025
5 out of 5
I bought a new TV yesterday with the help of an associate named Hayden. He was extremely helpful in helping me select the right TV. He never once made me feel rushed and then brought the TV to my car and loaded it in my trunk. I like to offer a tip to people that go above and beyond, but had no cash on me. I asked if I could Venmo him a tip and he politely refused. He said he was happy to help and that tips are not expected. Wow! That’s integrity! My experience here before was not good, but Hayden made all the difference this time. Please make sure he is recognized for his outstanding work ethic!
Sam S
January 11, 2025
5 out of 5
I had an issue with a gift card that I had purchased from this store and Andrew’s customer service was exemplary. He was patient and was key in resolving my issue. Thank you, Andrew.
Meghan G
January 06, 2025
1 out of 5
Honestly, BB has gone downhill since they revamped the stores. I came in to buy a $700 camera, only for employees to ignore me for 30 minutes. Couldn’t look at it, or do anything as it was behind a barrier, but no employees offered to help me at all.
No wonder more and more people keep going to Amazon. I’ll stick with microcenter going forward.
Response from Best Buy
January 06, 2025
Hello, Meghan,
Thank you for feedback on Google my Business. Not being able to have assist with a camera is frustrating. We would like to hear about your store experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 6469771", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Conan s
January 05, 2025
5 out of 5
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