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Best Buy Alpharetta
Services Offered
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Frequently Asked Questions About Best Buy Alpharetta
How do I check product availability at the Alpharetta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Alpharetta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Alpharetta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Alpharetta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4333 reviews)
Jamie K
August 27, 2025
1 out of 5
Stopped by to buy a gift card for a present. The cashier at the front, Ray, was rude at checkout. He was tossing giftcards around speaking in a really condescending tone. You can have a bad day, but the rudeness was uncalled for. Won’t be coming back here. I don’t even need a smile, just a polite checkout process.
Danner K
August 26, 2025
1 out of 5
Would give 0 stars if I could. Ordered a pc here. Drove an hour to pick it up. They cancelled the order and said that pc has been out of stock for 2 months. As I am still seeing it in their site.
Did nothing to help find a similar deal. Offered more expensive less powerful alternatives.
Marcus T
August 24, 2025
5 out of 5
⭐️⭐️⭐️⭐️⭐️
Ashton (Chromebook) at Best Buy deserves a standing ovation. My family and I came in just for a simple iPad case, and he turned it into one of the best shopping experiences I’ve had in years. He broke down the differences between OtterBox and Zagg like a pro, and when I casually mentioned I might be interested in a new laptop… well, Ashton went into “quarterback mode.” He pulled out fantastic options, gave honest recommendations, and explained everything like he was shopping for his own family. That kind of product knowledge is rare.
The hardest part? Convincing my wife to let me buy the laptop. (Spoiler: I won… by buying her a new TV. That’s marriage math for you. 😅)
What made it even better was Ashton’s sense of humor and the way he worked with his teammates. Udeep was awesome, and the supervisor over computers (who I think used to be over Geek Squad — name escapes me, but he was great too) backed him up perfectly. Still, Ashton led the whole sales journey from start to finish like a true MVP.
Professional, knowledgeable, funny, and relatable — Ashton is exactly the reason I’ll be back. This review is 100% real. Check the cameras if you don’t believe me! It was me, my wife and three boys that came in after 5pm on 08/23/2025. I had on a green shirt, grey shorts and water shoes (what a combo) 😂
Ronald C
August 22, 2025
5 out of 5
I want to compliment Thales for his time, help, and commitment in assisting me with purchasing a laptop. He was patient, knowledgeable, and took the time to understand my needs before recommending the best options. His professionalism and friendly approach made the process smooth. I truly appreciate his excellent customer service and dedication it made my experience at Best Buy outstanding.