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Frequently Asked Questions About Best Buy Alpharetta

How do I check product availability at the Alpharetta Best Buy?
How do I check my order status?
My local Alpharetta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Alpharetta stores’ holiday hours?

Recent Reviews

4.1
(4301 reviews)
Pooja N
July 07, 2025
1 out of 5
Worst customer service! Went to pick up an order we placed online, not one person was ready to answer any questions. The representatives were happy to talk between themselves, laughing out loud but had no time to attend any customer.
A.R. I
July 03, 2025
5 out of 5
Great Experience at Best Buy! I popped into Best Buy today to grab a stylus for my phone, and honestly, I was expecting to just use the app to find what I needed. It would be awesome if their app had a location tracker like Walmart's, but that's a minor point! I spent about ten minutes wandering around, trying to find this tiny stylus in such a big store. Just as I was passing the cell phone area for the second time, an AT&T rep asked if I needed help. What a relief! I told him what I was looking for, and he immediately started leading me to it. Even though they'd just moved the styluses, he stuck with me until we found them. Then, when I asked him whether I should get the white or rose gold one, he pointed out a pack of three different colors for just $20. That was a great suggestion! He really went above and beyond. I tried to get his name when I left, but the Best Buy staff only knew he was an AT&T representative. So, a big thank you to that AT&T rep – your help was genuinely appreciated! As an AT&T customer, it's nice to see such great service. I'll definitely be back soon! Best Buy - North point Location
Anton L
July 01, 2025
1 out of 5
Bad service, they like to do a favor for me selling headphones.
Saravana K
June 27, 2025
5 out of 5
Good order pickup experience

About Best Buy Alpharetta

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