Best Buy Alpharetta

Promises price matching but always finds a reason not to at the register. So, confusing their own employees think they can price match until a manager is called to do the discount and then everyone is surprised except the manager, of course. A.I. answering service designed to keep you from speaking to an actual person in the store also adds to the fun. All this is just temporary because Best Buys is predicted to tank by 2030. With this level of customer service, who is surprised? Don't take my word for it, just ask Matt. Matt Bilunas, Best Buy’s chief financial officer, told investors that the retailer expects to close 10 to 15 stores. The Richfield, Minn.-based retailer closed 24 of its locations during the previous fiscal year.

It may be better if everyone worked together, Some people are seen to be paid just to see customers come in and they are on their cell phones instead of offering help

Good experience purchasing a new laptop. Extremely helpful staff person - patient & able to answer my (a self proclaimed "techno-idiot") questions. Hopefully the guidance I received will prove to be wonderful as I purchased an HP OmniBook 3. I suppose time will tell. 🤞🏻

Definitely lack luster on the products in store also hard to reach on the phone. The workers are extremely helpful but they now have limited stock so it’s tricky to find what you’re looking for and even trickier to get a hold of someone to help with inventory