LaTiya S
November 13, 2025
The store manager Lee is an unprofessional, arrogant, jerk. While I was in the store I witnessed him being verbally abusive to several female employees, as well as being rude and dismissive to several people of color, myself included. If this person is a representative of best buy stores, then don't expect them to be around much longer. "Managers" like Lee are destroying retail stores.
Response from Best Buy
November 13, 2025
Hello,
Thanks for sharing this with us. We can understand seeing a manager acting like this with employees and other customers, isn't a welcome situation. We'd be happy to review this further with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/d8svjb), Twitter/X (https://bby.me/nka0lw), or Instagram (https://bby.me/wab7p6), and refer to your "Google review #68720" in your message.
They are also selling open box Apple products that are still associated with original purchasers accounts so you will no be able to use Find My and original purchaser can track you. Wasted hours with tech support only to find out the problem could not e remedied. Staff was rude and unhelpful. Life long Best Buy customer but that was my last purchase.
Response from Best Buy
November 09, 2025
Hello there, Eric!
Thank you for taking the time to reach out on Google with a review. We definitely understand the need for support when having issues with an open-box product. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #66985 in your message. You can find us here:
Facebook (https://bby.me/69569d)
Twitter/X (https://bby.me/vu3dtd)
Instagram (https://bby.me/rc7xxt).
Tamara W
November 01, 2025
Jayden was super helpful!