Best Buy Athens

"Nothing but bad dreams and broken promises" Ordered a 75 inch tv and installation. Had to wait almost a month with delay after delay. Team finally shows up to install, mounts it on the wall and turns it on....screen has a huge crack. Team takes it back and tells us they will be back later that afternoon with the same tv or upgrade. Multiple phone calls later no one will give us any type of resolution. I requested refund and they said they can't do that either since tv was "delivered". So now I have no tv and no refund and no one will return my calls. Be afraid, be very afraid. Never again.

Bought two TVs here. Both dead-on-arrival (DoA) with cracked screens. Best Buy wouldn't accept them back as returns because they said they had cracked screens. Well, duh. Thanks goodness there's credit card disputes. I'll never buy anything from Best Buy again.

Knowledgeable staff, Good inventory of laptops.

Geek Squad was helpful, but whoever they have working on phones bak there is terrible. I went to them to fix my swollen battery, which was bowing the screen, they replaced the battery and screen. The screen worked for 2 weeks, and started glitching out, so I had to take it back. They then told me they needed to do a software update and a reset just in case. They failed to notify me that I would need to make sure my phone was backed up first, so now I'm missing at least 2 years of data. So in conclusion they fixed my phone, but not really, because I had to take it back due to a crappy install. Then they just assumed everyone has iCloud, and the warnings that would have been present before factory reseting someone's phone don't need to be relayed to the customer. Always back up your phone, even when you don't think the repairs warrant that, and just go to Apple. Honestly, after this, I'm never buying iPhones again.