Best Buy Athens

Had to buy a new computer, the staff was very helpful and fast in helping me set everything up.

Very helpful staff

Thank you Kisa for helping with my phone problem. You went over and above what was required. This technically challenged senior citizen really appreciated your knowledge, kindness, and patience. We've purchased two phones from Best Buy and will purchase another when needed.

We purchased a dishwasher with installation. In the store, we were assured the installation would go through without problems as we've experienced lame excuses beforehand. Of course, we got a lame excuse at installation. An $11 valve wouldn't shut off the water supply. The installer wouldn't wait for a repair, despite the amount of time set aside to do the install. Even though it took only 30 minutes to switch out that valve. Telephone support said it was not his job. We were assured at time of sale this would not happen. The next day, the subsequent installer laughed and said that kind of thing happens all the time. How was a homeowner to know a valve had developed an issue? He said he swapped them out frequently. The two guys chatted away and got the job done quickly, but seemed disappointed when I didn't give them a tip. A few hours later and the kitchen is flooded. The discharge hose from the dishwasher has blown off and water is in the cabinets and everywhere. My fat ass is up in the cabinet and I think I managed to fix it. A few choice words to Best Buy and they want to send someone out to verify. They have scheduled a team to come out three times now. No one has showed. You had one job, Best Buy. Home Depot has installed two dishwashers at other places I've lived, and I've done them myself. I've also put them in at rental houses. Do you think Best Buy will get any more of my business? Oh yeah, dishwasher is a Bosch, $1,247 for this wonderful experience.