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Frequently Asked Questions About Best Buy Athens

How do I check product availability at the Athens Best Buy?
How do I check my order status?
My local Athens Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Athens stores’ holiday hours?

Recent Reviews

4.1
(2716 reviews)
Mark M
January 15, 2025
2 out of 5
Sales manager like dude in Computers pressed me to open a credit card before asking what I wanted to buy. Asked me like 4 times in a row when I said I didn’t want one he was persistent. Then the long haired red head kid was honestly really cool and knew his stuff so shout out to him. Sorry for including him in a low star review but yall gotta chill out on pressing people for credit so hard.
Response from Best Buy
January 15, 2025
Hello, Mark, Thank you for leaving us a review. As a consumer myself, I recognize the importance of shopping in a pressure-free environment, especially when seeking information about a product of interest. We appreciate your feedback and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) Kindly mention the phrase "Google Review, Convo #64682012" when reaching out to us via social media. Thank you, ^Ruby
Jamie W
January 05, 2025
5 out of 5
Jaron, Misha, Solomon provides 5 star customer service in helping me pick a tv. This is why you go there not buy online or Costco .. well worth it
Megan C
December 31, 2024
1 out of 5
Sales associate lied to my husband regarding the color of the macbook they handed him. The box shows the color, husband told associate it was not silver as requested, and associate swore the device inside would be silver. It was not. Now fighting for a second exchange on the item (first exchange was due to incorrect screen size).
Response from Best Buy
December 31, 2024
Hi, Megan, I'm saddened to hear of what your husband experienced when making his MacBook purchases and would be happy to look into this further. Please have him reach out to our team so that we can look into this further by connecting with us via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) so that we document this occurrence in hopes to generate better experiences going forward. When reaching out, be sure to have him send a private message that includes his full name, phone number, email address, along with mentioning this Google review (64628790). Sincerely, ^Tina
Scott D
December 30, 2024
2 out of 5
Employees in service seem to be very indifferent to customers.

About Best Buy Athens

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