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Frequently Asked Questions About Best Buy Edgewood
How do I check product availability at the Edgewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Edgewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Edgewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Edgewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3737 reviews)
David B
April 15, 2025
2 out of 5
They didn’t honor the prices that are on their website. This is why I barely go out to physically shop anymore. Even though I hate it, next time I’ll just shop on Amazon like I initially wanted to.
Response from Best Buy
April 15, 2025
Hi, David,
Thank you for your review. I can certainly understand your concern with having a price discrepancy in-store versus what was seen online. This is certainly not the experience we'd want for any of our customers, and we'd be happy to look into this further.
So that we can properly document your concerns and provide any additional assistance needed, please reach out to us via Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport in a private message or DM that includes your full name, phone number, and email address. Be sure to mention your Google review 65044138.
Kind regards,
^Pre
Jesus A
April 14, 2025
5 out of 5
that seems fine to me
Archie E
April 12, 2025
5 out of 5
Fast service if you know the specs of the device you want. Got my laptop in less than 9 minutes.
Walton J
April 09, 2025
5 out of 5
The Geek Squad Service center is 5 star.
Flora and Eric are the best!