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Frequently Asked Questions About Best Buy Edgewood
How do I check product availability at the Edgewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Edgewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Edgewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Edgewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4079 reviews)
Rubens D
November 10, 2026
5 out of 5
Best seller . Low price at product open box
Sydney J
November 10, 2026
5 out of 5
I’m a student and came into Best Buy with a bad taste in my mouth Becuase I had to buy a whole new laptop for one class but upon entry Adira was very friendly, complimented my outfit, and pointed me in the right direction. Bradley was in the middle of helping another guest but Squeezed me in and was able to help me choose a laptop that works perfectly for school.
Fergal K
November 09, 2026
1 out of 5
Avoid this Best Buy.
I bought a ream of 24 lb paper and found the corners bent when I opened it. The store refused to exchange it because the package was open. Opening it was how I discovered the damage.
Emmanuel spoke to the store manager and told me he agreed with the decision. He was unable to talk with me as he was in a meeting. I explained that we’re a local business and spend thousands of dollars a year at this particular Best Buy. He told me he didn’t care.
Refusing to replace a damaged product is bad enough. Telling a customer you don’t care is appalling. Take your business elsewhere. We will be.
Response from Best Buy
November 09, 2026
Hi, Fergal,
We appreciate you bringing this experience to our attention. We can understand why discovering damage after opening the package and then being unable to exchange the item would be frustrating. We're also concerned by the interaction you described and would like to learn more.
Please send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #252643” when reaching out on social media.
David K
November 09, 2026
5 out of 5
Picked up a TV to set up for my aunt. Naas who works there. He Was so extremely efficient and helped me take it to the car.