header_logo

More to Explore

Frequently Asked Questions About Best Buy Edgewood

How do I check product availability at the Edgewood Best Buy?
How do I check my order status?
My local Edgewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Edgewood stores’ holiday hours?

Recent Reviews

4.1
(3962 reviews)
Niki B
April 13, 2026
1 out of 5
Went in it to get a record player. Asked for assistance from 2 different employees. No one came to help. Horrible customer service! Several employees walking around what appeared to be doing nothing.
Response from Best Buy
April 13, 2026
Hey there, Niki, We understand your concerns surrounding your recent visit. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/QEktjL), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #141285"
Jaisa G
April 10, 2026
5 out of 5
Wade and Michael gave me top service. Everyone was super helpful. Much appreciated.
Hannah R
April 08, 2026
5 out of 5
GOOD NEWS! This is a dog friendly store! Don’t want to leave your dog outside? No problem. I saw a lady bring her non-service poodle right in and no one said a thing. She even dropped the leash and the dog roamed around on its own for a full 5 minutes. Very cool. I’ll bring my dog next time too.
Emily D
April 08, 2026
1 out of 5
I ordered a humidifier that began malfunctioning after 2 weeks. I brought it to the store and they refused to give me a refund nor store credit. I asked if I became a member if I could use the 60 day return policy. They said no but I should join for future purchases. I will not be shopping here ever again after this experience. Go anywhere else! I've never heard of such a strict return policy.

About Best Buy Edgewood

bestbuy.com