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Frequently Asked Questions About Best Buy Buckhead
How do I check product availability at the Buckhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Buckhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Buckhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Buckhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3032 reviews)
Nat W
August 28, 2025
4 out of 5
All the staff were friendly. I wish that there were people close by to help me when I needed a cabinet opened. I had to go across the store and when I found them I had to wait a second before they decided to help. I understand since I worked in a place that was "people facing," but we would immediately drop convos when a customer arrived. Other than that, I got the help I needed with the merch in the cabinet and was personally directed to a section I couldn't easily find.
Jim G
August 24, 2025
2 out of 5
I hope Best Buy never closes. If they did, where would all the rude and dismissive clerks hang out?
Response from Best Buy
August 24, 2025
Hello, Jim,
Thank you for sharing your feedback regarding your purchase with us. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out as well if this were happening to me. Let’s get this documented and reviewed further for you.
First, we will need more details from you. Please message us through one of our social media channels bellow:
Instagram (https://bby.me/wn08b4)
X/Twitter (https://bby.me/un4bzt)
Facebook (https://www. https://bby.me/xhles1)
Be sure to send the full details of your situation. Also add Google Review 34293. We look forward to hearing from you.
Regards,
^Deysha
prem a
August 23, 2025
5 out of 5
Good staff very friendly and big store
Shelia S
August 23, 2025
5 out of 5
A big shout-out to Shane for doing a phenomenal job setting up my new computer! I asked to leave the store with a system I could turn on at home and use right away—and he delivered exactly that. Shane is smart, respectful, patient, and truly knows his stuff. Thank you, Shane, for making this such a great experience!