Best Buy Buckhead

Sean Tucker in the Buckhead Best Buy in Atlanta was O U T S T A N D I N G !!! After spending hours over two days on the phone with GoDaddy tech support (they you to be good, but suck now), Sean quickly understood the problem and found a solution. One hour later I walked out with my laptop software licensing issue successfully resolved and my laptop working great. In the era of overly outsourced "tech support" desks that are often frustratingly slow and incompetent, being able to interact with a real human being in-person who was an expert and friendly was a welcome relief. Thanks again, Sean, for the truly exceptional service.

I was looking for a cheap unlocked Motorola phone for 99$, labour day discount. Let’s see how’s the phone, but if I open and return, I will be charged $40. O either use it or return unopened.

Ahora entiendo por qué la gente prefiere comprar en Amazon. Esperé media hora solo para comprar un teléfono. Hay muchos empleados y todos parecen estar trabajando, pero al mismo tiempo parece que nadie hace nada. No lo entiendo… Y con cada empleado que hablo me dice: “Espera, te voy a buscar a alguien” 😂. Parece una broma: después de todo, por fin vino un empleado y me dijo que no tenían ningún teléfono disponible. Si Best Buy sigue así, probablemente en unos cinco años ya no veremos ninguna tienda física de Best Buy.

Brad and Salem were truly amazing and had such great customer service! I was greeted as soon as I walked in and helped all the way through my shopping experience!