Victor E
November 09, 2026
Am always at BestBuy for my electronics and so far they haven’t disappointed me at all.
Mo and Zach are very knowledgeable and very helpful when finding a computer. Thank you!
Buyer beware. I purchased a tv that turned out to be faulty. Per Best Buy warranty I have 14 days to return/exchange TVs. When I brought it back to the store, within the 14 days,they said I had to work with Sony directly and they couldn't help me.
Is there no such thing as customer service anymore.
Response from Best Buy
November 07, 2026
Hello, Josh,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be with a return, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 250771.
Facebook (https://bby.me/GV1RHX)
X (https://bby.me/OGgo0h)
Instagram (https://bby.me/yNOmHQ)
We look forward to assisting you there.