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Best Buy Buckhead
Services Offered
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Frequently Asked Questions About Best Buy Buckhead
How do I check product availability at the Buckhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Buckhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Buckhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Buckhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2868 reviews)
Barry H
December 09, 2024
5 out of 5
Online order with pick up at parking space was great staff very nice
Nick M
December 08, 2024
5 out of 5
I asked an employee for help unlocking a case and they said they would come over after finishing with another customer. After about 5 minutes of waiting, I look over and see they’re taking off their uniform and grabbing their belongings to go home. I did not receive any help.
Honestly, 5 stars. Absolute baller move. It was quitting time anyway
Vanessa P
December 06, 2024
1 out of 5
This Location is a JOKE and itssad for for Besuy giving Best Buy a bad name i went to BB for several things to Install a backup camera get a keyremote and purchase wash and dryer .First off they are either understaff or Associates were hiding only person in the store for 30 mins was ATL Police then i finally find someone she brings me to a Geek squad associate i explain at the Tucker location one of the guys recommend a Dutin he acted completely clueless. After some time he has me get everything I need to replace my radio about to chargé almost a 1000 dollars thank god i found It on AMAZON for less then à 100 dollars i then ask him is this the Dutin he replies yes ..Oh so now you know what it is a joke it gets funnier after then deciding not to pay 1000 dollars ill just order it ,I see a 77 inch t.v for a great price I ask the MANAGER is this the price he says of course not i then ask so where is the t.v for that price after walking me aroubd the whole store he couldnt find it in store .. The while time he keep saying idk who put that sign there and then goes to say it wasnt an Associate, well how are you so sure if you Dont know who moved it. The whole store has a bunch of signs in the wrong places i believe the t.v should of been honored at that price I seen it for Instead i recieved attitude so Thank you Best Buy Buy but NO THANK YOU i would of spent way over a 1000 dollars for a t.v , washer ,dryer and installation to my car but ill take ly business else where like to Amazon;Target and Lowes!
Response from Best Buy
December 06, 2024
Hello, Vanessa,
Thank you for providing your feedback on Google my Business. Not having the kind or shopping experience you are expecting from Best Buy is frustrating. We would like to hear about your store interactions, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64522565", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Anna B
December 03, 2024
4 out of 5
great service!! a little slow but it was cyber Monday so that's to be expected:) had what I wanted in stock as well.