Best Buy Buckhead

Geek Squad Manager Darrell Settles treated me like Royalty!!! Very knowledgeable!!

I had a little mix-up that many people probably would have responded to with an “oh well” or “sorry, there’s nothing we can do,” which was actually the response I received from online customer service. I decided to take a chance and go back to the original store to see if they could help, and that’s when I had the pleasure of working with the wonderful store manager, Jamesia. She spent close to an hour with me, doing everything she could to make things right and get me taken care of. She was so kind, patient, and genuinely went above and beyond. Jamesia is an absolute treasure!

Sean Tucker in the Buckhead Best Buy in Atlanta was O U T S T A N D I N G !!! After spending hours over two days on the phone with GoDaddy tech support (they you to be good, but suck now), Sean quickly understood the problem and found a solution. One hour later I walked out with my laptop software licensing issue successfully resolved and my laptop working great. In the era of overly outsourced "tech support" desks that are often frustratingly slow and incompetent, being able to interact with a real human being in-person who was an expert and friendly was a welcome relief. Thanks again, Sean, for the truly exceptional service.

I was looking for a cheap unlocked Motorola phone for 99$, labour day discount. Let’s see how’s the phone, but if I open and return, I will be charged $40. O either use it or return unopened.