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Frequently Asked Questions About Best Buy Buckhead
How do I check product availability at the Buckhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Buckhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Buckhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Buckhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3089 reviews)
Tani J
December 13, 2025
5 out of 5
After not shopping at Best Buy for a few years, I was pleasantly surprised. I found their pricing to be very competitive and comparable to Amazon and other websites, and the convenience of being able to choose between fast in-store pickup or delivery is a major benefit. The customer service was very good; staff were readily available to help me with what I needed, both when entering the store and at the pickup desk. Additionally, I really appreciate their focus on sustainability, specifically the easy-to-use recycling program where you can drop off old electronics like TV screens. A great overall shopping experience!
Damian C
December 08, 2025
5 out of 5
Great place. The people who works there explained me everything I needed to know
Erick S
December 05, 2025
1 out of 5
They have marked my order as ready for pickup but after driving there and wasting my time in the store and waiting for the item, I walked away with nothing and no compensation for the waste of my time.
Huong S
November 30, 2025
1 out of 5
I haven't been in this store in over 5 years and walking back in, I remember why. The customer service is dismal. They're more interested in selling you things then helping you with a service. I waited for 40 mins for a laptop trade-in and purchase a new one. Another customer next to me had to flag someone down just to buy a phone screen protector yet there were workers in blue shirts walking all around. They need to hire managers who can actually manage their staff.