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Frequently Asked Questions About Best Buy Buckhead

How do I check product availability at the Buckhead Best Buy?
How do I check my order status?
My local Buckhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Buckhead stores’ holiday hours?

Recent Reviews

4.2
(3081 reviews)
Huong S
November 30, 2025
1 out of 5
I haven't been in this store in over 5 years and walking back in, I remember why. The customer service is dismal. They're more interested in selling you things then helping you with a service. I waited for 40 mins for a laptop trade-in and purchase a new one. Another customer next to me had to flag someone down just to buy a phone screen protector yet there were workers in blue shirts walking all around. They need to hire managers who can actually manage their staff.
wilder
November 26, 2025
5 out of 5
Spencer was incredibly helpful in trying to get my online order fulfilled. He was kind and patient. Thank you Spencer!
Craig M
November 24, 2025
5 out of 5
Bought a laptop and rep was super helpful.
Vl K
November 21, 2025
1 out of 5
poor customer service. Rude and entitled employees
Response from Best Buy
November 21, 2025
Hello, thank you for sharing your thoughts with us here. Can you please reach out to us on Facebook (https://bby.me/dqk9cw), Twitter/X (https://bby.me/0zwbep), or Instagram (https://bby.me/hdh2ot) with more information about your experience? Please begin your message with "This is regarding my Google Review #72723".

About Best Buy Buckhead

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