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Services Offered
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Frequently Asked Questions About Best Buy Buckhead
How do I check product availability at the Buckhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Buckhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Buckhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Buckhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2961 reviews)
Garry R
May 07, 2025
5 out of 5
Great service and unbeatable prices
Valerie F
May 04, 2025
1 out of 5
I went to this store multiple times to pick up my orders. Every time customer service sucks big time. Checking out for online orders is long and employee bounce you around between counters. You just feel not welcome there. Not coming back to this location.
Flavio L
April 27, 2025
5 out of 5
Muito bem atendido
Kacy P
April 26, 2025
1 out of 5
Staff was not quite costumer oriented . My son and I went in to enquire on some prices, and also to make a purchase . Well upon us standing looking on the items, one staff passed us and asked two other people who were just walking past, if they found everything OK. He walked right past us again.
During that time I noticed a police officer came by and stopped about ten feet away from my son and I, and stayed there. It was quite obvious he was intently watching us, along with his phone pointed directly at us. Eventually I went over and had to wait to speak to someone, which it turned out he could not assist me, and was about to send me over to somewhere else. At that time I felt very uncomfortable as we were still being watched, and we left. I did not speak to a manager because I absolutely do not complain or confront, if it does not affect my well-being. I am quite disappointed in the fact that they would rather send a cop over to watch a costumer, than a staff offering assistance. SHAMEFUL on Bset Buy.