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Best Buy Buckhead
Services Offered
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Frequently Asked Questions About Best Buy Buckhead
How do I check product availability at the Buckhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Buckhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Buckhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Buckhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2897 reviews)
richard s
January 15, 2025
1 out of 5
real bad customer services, not rude just bad. sold me an ipad they didnt have and told me i would get repair in 14 days or refund and 3 weeks later told to call corporate ; they say call store...
Response from Best Buy
January 15, 2025
Hi there, Richard,
Thanks for taking the time to leave a review here on Google. This is far from the feedback that we strive to hear from our customers.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please be sure to mention the phrase “Google Review, Convo #64681182” when reaching out on social media.
Kind regards,
^Ravi
Roger D
January 11, 2025
1 out of 5
Zero customer service. Employees bouncing balls and on their cell phones.
Response from Best Buy
January 11, 2025
Hi, Roger,
Thank you for taking the time to share this review here, although we hate to hear you were unable to reach assistance while shopping in-store. We would like to get some more details from you and ensure your feedback is formally documented on a Corporate level for internal review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64668184. We look forward to hearing from you!
Regards,
^Katie
Mike K
January 05, 2025
2 out of 5
Went in to learn more about projectors. While the inventory was OK, they weren't able to operate any of the display projectors for me to see the difference between each one (i.e., resolution, brightness, etc.)
When your company has been losing market share to online retailers for decades and trending downward, I feel like you should make a point of maximizing the ONE thing you have over them - in store customer experience and education. Super lame.
Response from Best Buy
January 06, 2025
Good Afternoon, Mike,
We fully understand how you are feeling after the store display was not working as expected to better assist you while shopping. We would love to connect with you and be able to review this situation in depth. Please reach out to us by sending our team a private message via social media. Make sure you include your Google review case ID in your message: #64648027.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Good B
January 05, 2025
5 out of 5
Friendly and efficient staff. The store is clean and well organized.