Best buy always got the best offers,
Even if you find a better offer online they will match that offer,
I once bought a speaker from them, I found an offer on Amazon that was cheaper than the offer they had on the store, but they match the offer i found on amazon and let me buy it from them instead
Counter service poor, redirected from open and avalible cashiers to customer service for transaction sale, no one ate customer service.!
Response from Best Buy
July 21, 2026
Good Afternoon, Wayne,
We fully understand how you are feeling after not getting the help you needed when in store. We would be happy to review this further with you. Please feel free to send our team a private message on social media with your Google review case ID: #191246.
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Chris S. helped me pick out my laptop and truly went above and beyond throughout the entire process. He was incredibly knowledgeable, patient, and took the time to answer all of my questions without making me feel rushed. I really appreciated his guidance and I feel super confident that I chose the right laptop. Definitely a great experience and exceptional customer service! Thank you Chris!