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Frequently Asked Questions About Best Buy Buckhead
How do I check product availability at the Buckhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Buckhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Buckhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Buckhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3219 reviews)
Standing O
October 07, 2026
5 out of 5
Quintavious was a very nice person and he was late for the printer
Jonathan G
October 03, 2026
1 out of 5
Rude and unprofessional front door staff.
Daniel h
October 02, 2026
1 out of 5
Staff is great, but this location is understaffed, and the employees seem overwhelmed. I waited 45 minutes just to get help purchasing a laptop. Once someone was available, the purchase felt rushed, and I bought the Geek Squad protection plan they recommended.
After just one week of use, the laptop stopped working. Instead of offering a refund or replacement, I’m being told I have to ship it out for service even though I purchased the protection plan.
I almost never leave one-star reviews, but this experience has been incredibly frustrating. As a customer for over 20 years, I expected better service and support, especially for a laptop that failed after only a week. At this point, I feel I would have been better off buying it from Amazon.
joud
September 26, 2026
1 out of 5
we went to this Best Buy with my mom to pick up a TV and waited outside for about 20 minutes after going inside and politely asking for help. when i went back inside to kindly ask if someone could assist us, the employee became extremely upset and spoke to me very rudely. he even yelled at me when i was simply trying to get help. also, the curbside pickup at this best buy is very inconvenient.
Response from Best Buy
September 26, 2026
Hello, Joud,
We can understand expecting timely assistance when picking up a TV. After waiting and needing to ask for help more than once, it's understandable that the interaction and curbside pickup experience did not meet your expectations
We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on one of our social platforms:
Facebook ( https://bby.me/A2oUA6)
Twitter/X ( https://bby.me/SlTKef)
Instagram ( https://bby.me/4lE7iZ)
Please be sure to mention your review, #227010.