Frequently Asked Questions About Best Buy Buckhead
How do I check product availability at the Buckhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Buckhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Buckhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Buckhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3115 reviews)
Joann R
January 18, 2026
5 out of 5
Customer service Representatives are willing to help the clients.
sarah g
January 18, 2026
1 out of 5
This is how the best buy movers left my house.
I got a new fridge delivered.
They tried to charge my 60 year old mother $150 to take out the other fridge.
When my mom finally decided to call and ask for there help agreeing to the $150 the mover said that since he was “far now” it would cost “a lot more than $150” while laughing.
They left my house like this and left my poor mom alone to try and fix this herself. They were lazy did many unprofessional things.
I believe best buy should have a “free haul away” so i’m not sure why these movers tried to take advantage of my mother like this.
I am extremely disturbed that someone would do this.
Not to mention they didn’t even remove the packaging for the new fridge and left garbage everywhere.
delivered : Jan 17 2025 around 2:30-3:15 pm
L. A
January 17, 2026
1 out of 5
There's not enough people working. For one item we waited 30 minutes. Check out was long as well.
FJ M
January 13, 2026
4 out of 5
Staff was helpful in helping me select a product. Thank you for your knowledge and courteous service.