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Frequently Asked Questions About Best Buy Augusta

How do I check product availability at the Augusta Best Buy?
How do I check my order status?
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Augusta stores’ holiday hours?

Recent Reviews

4.0
(5384 reviews)
Lilly L
January 17, 2025
1 out of 5
Their website says they are Apple certified and can repair iPhone screens the same day! Unless they see you are a woman and try to scam you. Take my phone in and the guy looks at it and points out part of the crack is very deep. You can see the screen under the glass. Yes but it’s one tiny part. He tells me he might not be able to fix it. He takes it from me and runs some diagnostic test and comes back to tell me the motherboard is wrong (in this iPhone 13 that is like a year old.) and feeds me some line about it having to be shipped away and more lies. Or for the same cost he can just sell me a new phone! I drove all the way to Lexington, SC to go to uBreakiFix as recommended by Verizon. 2 and half hours later my screen is fixed for free. Turns out nothing is wrong besides picking Best Buy for my service. Scammers and liars. Posted this on Facebook too so everyone knows.
Luis O
January 17, 2025
5 out of 5
nice place to buy.
Vu N
January 16, 2025
5 out of 5
Model internet great
E K
January 15, 2025
1 out of 5
It’s not this store just the company, makes me so frustrated. I hate working with them.
Response from Best Buy
January 15, 2025
Hello. Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64682381" and share your full name, email, and phone number. Thanks, ^Jacob

About Best Buy Augusta

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