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Frequently Asked Questions About Best Buy Augusta

How do I check product availability at the Augusta Best Buy?
How do I check my order status?
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Augusta stores’ holiday hours?

Recent Reviews

4.0
(5639 reviews)
Lawrence B
January 12, 2026
5 out of 5
Great Service!
Justin r
January 12, 2026
2 out of 5
Needed a special harness for our new Jeep to put in a aftermarket stereo. Willing to pay to have it in hand that day. Purchased two separate harnesses just to have to return them and still ended up ordering it online. They tried to be helpful but failed from lack of follow through.
Kathryn H
January 11, 2026
5 out of 5
Always a pleasant experience. We are greeted and not followed! Love this!
Amy M
January 07, 2026
1 out of 5
This Best Buy is trash. Customer service sucks. Whenever you ask for help it’s like you’re bothering them. It’s sad to see how much it’s gone down in quality. Can’t get any good help. Requested a manager and the manager was no better! Then they gave me a bogus number for corporate. Get it together Best Buy.
Response from Best Buy
January 07, 2026
Hi Amy, We appreciate you sharing this, though it's concerning to hear that you didn't receive the friendly service you should expect, even after speaking with a manager. We'd be happy to discuss this further with you to ensure this is addressed. To do so, please reach out to us on one of our social media channels on Facebook (https://bby.me/zntexm), Twitter/X (https://bby.me/6fcxbj), or Instagram (https://bby.me/z3z7jh) and include the Google Review reference number #101774.

About Best Buy Augusta

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