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Frequently Asked Questions About Best Buy Augusta

How do I check product availability at the Augusta Best Buy?
How do I check my order status?
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Augusta stores’ holiday hours?

Recent Reviews

4.0
(5402 reviews)
Marcin S
February 12, 2025
4 out of 5
Everything ok
Cobey H
February 12, 2025
5 out of 5
Knowledgeable and professional sales staff. No pressure whatsoever.
Courtney H
February 06, 2025
1 out of 5
Never got my order...I placed my order on 1/12 and got an email saying it was delayed right before it was estimated to be here. After 2 weeks I got on chat and found out that the store had is since 1/16 and was holding it (no reason given). They could not cancel it in chat or on the phone and said for me to go to the store. Went to the store, was told they were waiting on my order to be delivered, when I showed them the print out of the chat that showed that it had been delivered and they were holding it, they canceled me order. That was on 2/1.. Yes I got an email saying it was cancelled. It is 2/6 - I am on chat again, my order is not cancelled. Their reason " the status in the order has not yet been updated and it is not yet cancelled completely. I will send a request to our team to update the cancellation status and send the refund back to your original mode of payment. " Do not do business with this store. ESPECIALLY ANY ONLINE ORDERS. Update: Still no refund. Just got off chat, they said the they asked the vendor to cancel the order and it will be on 2/17... if this actually goes through that is 16 days after best buy cancelled my order!
Response from Best Buy
February 06, 2025
Good Evening, Courtney. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64784514" for reference. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Kind Regards, ^Trey
Matt C
February 05, 2025
5 out of 5
I was second in the checkout line when the lady in front of me started applying for a credit card. Fortunately, Terry saw me and invited me over to his register. Thanks for the friendly service! The doorman was nice also.

About Best Buy Augusta

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