Went in to buy a phone cash!!! SAMSUNG GALAXY S26 ULTRA- No finance- waited 20 minutes - no help!!! Workers just walking around uninterested in trying to make a sale- I guess!! Oh well- never again... Best Buy- Try NO BUY!! & Bye
Response from Best Buy
October 19, 2026
Hello, thank you for leaving us a review. In store shopping trips are supposed to be fast and efficient when you know what you want. Can you please reach out to us on Facebook (https://bby.me/0rIHLf), Twitter/X (https://bby.me/cfRCZ2), or Instagram (https://bby.me/TdcVTE) with more information about your experience? Please begin your message with "This is regarding my Google Review #240510".
Washington I
October 18, 2026
I had more than five (5) people coming up to asking if I needed any help and calling me "boss." Then, when I needed assistance, they disappeared! After I was shadowed by a bearded, chubby guy I decided to make my purchases and leave!
EXTREMELY DISAPPOINTING EXPERIENCE!!! WASTED 3 HOURS OF MY LIFE. I went to have a dash cam installed, they broke the USB cord. They appeared not to careless. The manager pulled the technician that was working on my car. A young kid took over without knowing what was going on. They didn't have the part necessary to fix the problem they created. They said they will order the part and let me know when it arrives at their location but couldn't mail it to me, so I have to waste more time and fuel to come back to this location. I requested a receipt or at least an email for documentation, none was given. Worst part... manager couldn't be bothered to speak to me as a person. TAKE YOUR BUSINESS ELSEWHERE
Response from Best Buy
October 08, 2026
Hello, Marie,
Thank you for taking time out of your day to share your feedback. Having part of your dash cam damaged during the installation is not great news, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/KWtzL8), Twitter/X (https://bby.me/m9fXQw), or Instagram (https://bby.me/vR7ZLs). Please reference Google Review, #232440.
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