I just moved and have visited this store a total of 3 times. First time the lady didn't know about reward member benefits, which caused me a 2nd trip and ultimately had to return everything due to lack of knowledge on their part. Today went in for an ethernet cable, they have a limited amount of workers, so I stood in line for about 15 minutes. The cashier had a guy show me where they were. He walked toward the general directional and said there they are. I still couldn't find the one I needed so I left. Most employees here are very nice, just not knowledgeable on a plan that cost 179.99
Response from Best Buy
June 19, 2026
We appreciate you taking the time to share your experience. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/hnLwv5), Twitter/X (https://bby.me/Xey5HX), or Instagram (https://bby.me/miWWgu), and mention your Google review, 174553.
The Meta Sales Person there was awesome and extremely helpful
Enjoy best buy love everything they have .Great customer service and love the TV and headphones
Polite and informative staff. Very clean environment.