Best Buy Augusta

I had Ricky!! He was great

I stopped by this Best Buy to browse around the store and also pick up an online order. The store was clean, organized, and had the typical selection of electronics and products that I expect from Best Buy. I didn't need any assistance while I was shopping, so I can't really comment on the customer service. For my online order pickup, I did have to wait a little while because the employees were helping customers already in line first, but once they got to me, the pickup process was straightforward. As a trading card collector, I also noticed their selection was fairly limited, but that's not the main reason most people shop here. Overall, it was a good experience, and I would shop at this location again.

Asked an employee if they had any Garmin watch chargers and this dude barely looked up from his phone and just pointed in the general direction of where they “might” be. Another employee later came up to me to let me know they were out of stock because it was a hot commodity, but from the looks of it everything was a hot commodity. The whole store seemed a little under stocked. I do appreciate the second employee actually helping me though.

Mr Jerrell at parts geek a nerdy lil guy but he should get a raise for his efforts and extend support. I had laptop issues that he help me on without hesitation despite not having a schedule appointment. Obviously no one had anything scheduled at the time. And I noticed that he'll go out of his way to help out of his department if he could do so shots out to Jerrell. Other departments vary. Just knowing if you have a Samsung 26S ultra don't they don't have any phone cases or protective screens for devices. Total bummer had to order from another place online. All in all I think this Best Buy is OK considering we have but one choice in this Region the next one is over and hour away depending on what direction your heading.