How do I check product availability at the Augusta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Augusta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Augusta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(5753 reviews)
Taylor S
July 28, 2026
1 out of 5
Bought a 1300 pc from them customer service wanted to replace it they wanted to give me the 899 dollar pc so I wouldn't be getting what I payed for cs sucks and all the employees suck
Diamond J
July 27, 2026
3 out of 5
Management is very unhelpful and extremely hard to get to attend to issues. I asked for a manager 3 times - they never showed their face, instead they questioned the employee and had them rely messages.
Response from Best Buy
July 27, 2026
Hello Diamond,
Thank you for sharing your feedback. We are concerned to hear about your experience seeking assistance and the difficulty you encountered when attempting to speak directly with management.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook (https://bby.me/SzTI07)
Twitter/X (https://bby.me/8dkg1B)
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When reaching out, please reference your Google Review 194039.
debbie c
July 17, 2026
3 out of 5
Unless you are buying a high ticket item, you will be hard-pressed to get any help. the young lady at the front of the store has no clue. It is a great place to open a store with customer service
Response from Best Buy
July 17, 2026
Hello Debbie,
We can see why you’d be upset if you could not get the help you needed during your visit. We would like to see if we can help. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #188999 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/VywVDR)
• Twitter/X (https://bby.me/ZTQ6p1)
• Instagram (https://bby.me/ft5OdJ)