How do I check product availability at the Augusta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Augusta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Augusta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5505 reviews)
Crystal B
July 06, 2025
1 out of 5
The best buy in Augusta GA has horrible customer service and their manager Hannah is the worst!!! My husband and I purchased a LG 75 inch TV last night got home unloaded it and didn’t open till today. We took it straight out the box, turned it on and it was cracked. I called customer service and they told me to take it back to the store. We live 45 mins away so that’s what I did. Once we get there we had to get help unloading it and then once it was unloaded and taken in the store. We were meant at the counter by Hannah which from the time she walked up was not friendly. She told us as a store they had the right to not take items back and they would not be taking the TV back because after watching the cameras they noticed that the TV was leaned over a little (keep in mind their employee loaded it in my SVU) We argued back and forth with her and seen we were not getting anywhere with her and we loaded the TV back up and I called Best Buy’s customer service number and waiting for a return call. Hopefully they will make it right. But while we were standing there in the store arguing with her there were several employees moving and toting tvs at a angel (the same way that it was in my car) she also told us that they offered free delivery but the guy that sold us the NEVER offered that in store. I will NEVER buy anything else from the best buy in Augusta GA and warn you not to either.
A10 G
July 04, 2025
5 out of 5
I'm very thankful to you Geek Squad! 1 month ago you helped me choose a PC from your store and you saved me over $500 and saveed me from getting a gaming laptop! thank you very much, I look foward to shopping from you in the future.
Ralph b
June 23, 2025
1 out of 5
We bought a whirlpool washer from them 2 years later (outside warranty) we had to call for service. Had defective capacitor. Paid $200. Service call and $25.00 part. Given 3 month warranty. 9 months later same problem. Technician from Cunningham Appliances identified part replacement was not manufacture replacement part. Cost another $150.00 plus part. With 2 year warranty. Bad on you Best Buy for using inferior parts and technicians.
Angee
June 23, 2025
5 out of 5
Fast pick up. Very professional and knowledgeable.