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Frequently Asked Questions About Best Buy Augusta

How do I check product availability at the Augusta Best Buy?
How do I check my order status?
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Augusta stores’ holiday hours?

Recent Reviews

4.0
(5608 reviews)
Brandon M
December 05, 2025
4 out of 5
Great selection but seemingly understaffed
Krystle L
December 04, 2025
1 out of 5
Do not order for shipping. Just do store pick up they will hold your item for 4 days which I didn't know until after ordering for shipping. My item was supposed to be delivered on Tuesday, however the Roadie driver cancled on Monday. I also didn't know they outsourced delivery like that until after the order was placed. It's now Thursday and there has been no progress update on my order, I called CS and they say it HASN'T been picked up by a new driver yet even tho my updated delivery window says yesterday - Saturday. Their solution was to go in store and buy another item and just return the item being shipped when it arrives or issue a refund (which could take up to 10 days)... my order was placed November 28th... its been a week and still no answer as to when my item thats been paid for will be delivered
Response from Best Buy
December 04, 2025
Hello, Krystle, Thank you for sharing your feedback with us regarding your order. Online ordering is supposed to be easy, convenient, and stress-free. Finding out your order has still not been delivered is not the experience we want for our customers. Let’s get this reviewed for you. First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/w2ae1e), X/Twitter (https://bby.me/gwx0r7) or Facebook (https://bby.me/svldg7) with the full details. Also add Google Review 81436. We look forward to hearing from you.
Melania V
December 02, 2025
1 out of 5
Wow Best Buy what is happening. I was there yesterday waited for a while for help and no one was able to help me, I figure you guys were busy. I came back today there is no one in the store and employees were walking everywhere and after I asked for help twice no help was provided. Employees were restocking but no one seem to care about the waiting costumer.
musicalone
December 02, 2025
4 out of 5
Not enough people doing returns but everyone is helpful, professional, and friendly.

About Best Buy Augusta

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