Drove all the way here for them to look and say their equipment is broken. So this store can’t communicate that before people waste their time…? Why is this store even an option. The people were just sitting there doing nothing.
Response from Best Buy
October 07, 2026
Good Afternoon, Nia,
We definitely understand how you are feeling after there was an issue when you came to the store for service. We would be happy to look further into this with you. Please feel free to send our team a private message on social media, so we can help. Please make sure that you include your Google review case ID in your message: #231699.
- Facebook (https://bby.me/Y0BXBe)
- Twitter/X (https://bby.me/qmRhis)
- Instagram (https://bby.me/A9EKfF)
How do you know I went there? You spying on me?
Store 507 Augusta Ga. Specifically Shala, very knowledgeable and helpful. I strongly recommend Verizon upgrading, purchasing, tech support! Customer service and support is hard to find these days but NOT HERE!
Me gusta como el personal atiende, siempre encontramos lo que buscamos en esta tienda mi esposo y yo