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Frequently Asked Questions About Best Buy Augusta

How do I check product availability at the Augusta Best Buy?
How do I check my order status?
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Augusta stores’ holiday hours?

Recent Reviews

4.0
(5508 reviews)
Jericho H
July 12, 2025
4 out of 5
Good they were out of stock on a lot of things though
Chosen W
July 12, 2025
5 out of 5
Super knowledgeable staff in the laptop section.
Crystal G
July 11, 2025
1 out of 5
Apparently you can’t call the store anymore….the phone number sends you to a third world country. The guy said they no longer take calls in the store…..what kind of business does this?! Best Buy is the next business to tank. Mark my word
Response from Best Buy
July 15, 2025
Hello and thanks for reaching out on Google, Crystal. We understand the frustration when unable to get in contact with your local store. We stopped offering direct calling to our stores several years ago in an effort to free up our store teams to assist customers actively in-store. Our support teams online and over the phone can help with most questions related to products, orders, and purchases. For assistance, please reach out to us in a private message on Facebook (https://bby.me/lj4vc9), Twitter/X (https://bby.me/5klmc4), or Instagram (https://bby.me/7pajmo). When reaching out, please include your full name, phone number, email, and mention your Google review, 14336. Regards, ^ Graham
JARET S
July 11, 2025
1 out of 5
Geek squad is a joke. Not helpful and lazy. They refuse to help you and make you scan QR codes to schedule appointments that have endless prompts to sign up for garbage. Ridiculous
Response from Best Buy
July 15, 2025
Hello, Jaret, Thank you for taking the time to reach out on Google with a review. We certainly understand the importance of professional support in store when it comes to Geek Squad appointments, and setting the correct expectations. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #14337 in your message. You can find us here: Facebook (https://bby.me/myqk4q) Twitter/X (https://bby.me/u5pblh) Instagram (https://bby.me/tuqu9y) We hope to hear from you! Best regards, ^Ryan

About Best Buy Augusta

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