Best Buy Augusta

Asked an employee if they had any Garmin watch chargers and this dude barely looked up from his phone and just pointed in the general direction of where they “might” be. Another employee later came up to me to let me know they were out of stock because it was a hot commodity, but from the looks of it everything was a hot commodity. The whole store seemed a little under stocked. I do appreciate the second employee actually helping me though.

Mr Jerrell at parts geek a nerdy lil guy but he should get a raise for his efforts and extend support. I had laptop issues that he help me on without hesitation despite not having a schedule appointment. Obviously no one had anything scheduled at the time. And I noticed that he'll go out of his way to help out of his department if he could do so shots out to Jerrell. Other departments vary. Just knowing if you have a Samsung 26S ultra don't they don't have any phone cases or protective screens for devices. Total bummer had to order from another place online. All in all I think this Best Buy is OK considering we have but one choice in this Region the next one is over and hour away depending on what direction your heading.

6 black workers not one ask if I needed help.a black woman behind me was called up they helped her.so if your not black dont bother

I just moved and have visited this store a total of 3 times. First time the lady didn't know about reward member benefits, which caused me a 2nd trip and ultimately had to return everything due to lack of knowledge on their part. Today went in for an ethernet cable, they have a limited amount of workers, so I stood in line for about 15 minutes. The cashier had a guy show me where they were. He walked toward the general directional and said there they are. I still couldn't find the one I needed so I left. Most employees here are very nice, just not knowledgeable on a plan that cost 179.99