Jay an employee, did a great job with helping me out at the checkout center. He was funny, professional, and kind plus he was very knowledgeable on what he was doing making him a great employee thank you BEST BUY!!!!!!
Jay provided superb customer service!!
Sold me ram they didn't have in system put it as somthing else instead claiming I would get what I ordered in store wrong ram was sent and then refused to swap it out for the right ram without making me pay more, wasted my time, money, and hope.
Response from Best Buy
July 02, 2026
Hello,
Thanks for sharing your feedback with us. We understand not getting the RAM that you were expecting, isn't a welcome experience. We'd be happy to look into this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/5YoEKs), Twitter/X (https://bby.me/WrbqVn), or Instagram (https://bby.me/t34m8U). Please also mention your "Google review #181069" in your message to us.
Always a great experience with Ricky at bestbuy, He knows exactly what we need when I walk in!