Best Buy Augusta

We went to buy a television and received no assistance at all in locating the one we were looking for. The only associate that approached asked my wife where her husband was after I took our son a short distance away. We found the one we wanted on our own, took it to the register and payed. The only assistance we received was from another customer who helped us load the television in our truck.

I had Ricky!! He was great

I stopped by this Best Buy to browse around the store and also pick up an online order. The store was clean, organized, and had the typical selection of electronics and products that I expect from Best Buy. I didn't need any assistance while I was shopping, so I can't really comment on the customer service. For my online order pickup, I did have to wait a little while because the employees were helping customers already in line first, but once they got to me, the pickup process was straightforward. As a trading card collector, I also noticed their selection was fairly limited, but that's not the main reason most people shop here. Overall, it was a good experience, and I would shop at this location again.

Asked an employee if they had any Garmin watch chargers and this dude barely looked up from his phone and just pointed in the general direction of where they “might” be. Another employee later came up to me to let me know they were out of stock because it was a hot commodity, but from the looks of it everything was a hot commodity. The whole store seemed a little under stocked. I do appreciate the second employee actually helping me though.