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Frequently Asked Questions About Best Buy Augusta

How do I check product availability at the Augusta Best Buy?
How do I check my order status?
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Augusta stores’ holiday hours?

Recent Reviews

3.9
(5753 reviews)
Taylor S
July 28, 2026
1 out of 5
Bought a 1300 pc from them customer service wanted to replace it they wanted to give me the 899 dollar pc so I wouldn't be getting what I payed for cs sucks and all the employees suck
Diamond J
July 27, 2026
3 out of 5
Management is very unhelpful and extremely hard to get to attend to issues. I asked for a manager 3 times - they never showed their face, instead they questioned the employee and had them rely messages.
Response from Best Buy
July 27, 2026
Hello Diamond, Thank you for sharing your feedback. We are concerned to hear about your experience seeking assistance and the difficulty you encountered when attempting to speak directly with management. We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you. Facebook (https://bby.me/SzTI07) Twitter/X (https://bby.me/8dkg1B) Instagram (https://bby.me/StG2Tj) When reaching out, please reference your Google Review 194039.
debbie c
July 17, 2026
3 out of 5
Unless you are buying a high ticket item, you will be hard-pressed to get any help. the young lady at the front of the store has no clue. It is a great place to open a store with customer service
Response from Best Buy
July 17, 2026
Hello Debbie, We can see why you’d be upset if you could not get the help you needed during your visit. We would like to see if we can help. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #188999 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/VywVDR) • Twitter/X (https://bby.me/ZTQ6p1) • Instagram (https://bby.me/ft5OdJ)
william c
July 15, 2026
5 out of 5
BEST STORE ... THE PRODUCT ANOTHER LEVEL

About Best Buy Augusta

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