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Frequently Asked Questions About Best Buy Augusta

How do I check product availability at the Augusta Best Buy?
How do I check my order status?
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Augusta stores’ holiday hours?

Recent Reviews

3.9
(5758 reviews)
Chris K
August 04, 2026
5 out of 5
Employees very helpful. Poor guy running cash register by himself running around like crazy to keep lines moving.
Enrique A
August 03, 2026
4 out of 5
It's not the nicest best buy I've been to, it's also not the worst, but the staff is helpful and very nice. Came in to buy an open box monitor and a delightful young lady helped me to confirm the barcode against the item I was looking for. She's an MVP for that.
Sacha P
August 03, 2026
1 out of 5
This place has terrible costumer service. We were waiting at the computer section for assistance and we didn’t find any help. There were 3 employees at the section, 2 of them were helping one person, and when the other was finished helping another customer, he proceed to stand behind the counter when he knew we needed help. We were waiting for at least 30 minutes when the store was hardly busy. Not only that, at the front of the store, there were at least 5 employees standing around talking. I can’t believe we lost BrandsMart USA for this sorry excuse for a store.
Response from Best Buy
August 03, 2026
Hey there, Sacha, We understand your frustrations surrounding your recent visit. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook, Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:#197689
Taylor S
July 28, 2026
1 out of 5
Bought a 1300 pc from them customer service wanted to replace it they wanted to give me the 899 dollar pc so I wouldn't be getting what I payed for cs sucks and all the employees suck

About Best Buy Augusta

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