How do I check product availability at the Augusta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Augusta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Augusta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5639 reviews)
Lawrence B
January 12, 2026
5 out of 5
Great Service!
Justin r
January 12, 2026
2 out of 5
Needed a special harness for our new Jeep to put in a aftermarket stereo. Willing to pay to have it in hand that day. Purchased two separate harnesses just to have to return them and still ended up ordering it online. They tried to be helpful but failed from lack of follow through.
Kathryn H
January 11, 2026
5 out of 5
Always a pleasant experience. We are greeted and not followed! Love this!
Amy M
January 07, 2026
1 out of 5
This Best Buy is trash. Customer service sucks. Whenever you ask for help it’s like you’re bothering them. It’s sad to see how much it’s gone down in quality. Can’t get any good help. Requested a manager and the manager was no better! Then they gave me a bogus number for corporate. Get it together Best Buy.
Response from Best Buy
January 07, 2026
Hi Amy,
We appreciate you sharing this, though it's concerning to hear that you didn't receive the friendly service you should expect, even after speaking with a manager. We'd be happy to discuss this further with you to ensure this is addressed. To do so, please reach out to us on one of our social media channels on Facebook (https://bby.me/zntexm), Twitter/X (https://bby.me/6fcxbj), or Instagram (https://bby.me/z3z7jh) and include the Google Review reference number #101774.