Best Buy Mall Of Georgia

They sold me a 4k Apple computar that Was open box. Come to find Out its broken and also Apple locked ....

We t to recycle an old laptop. They took it saving me disposal effort. I notice much less merchandise in the store than in past. Makes me wonder how long Best Buy will survive as a retail outlet.

I ordered an external hard drive on a Thursday evening for pick up on Friday. Normally, if it’s not in stock, they cancel and notify you. I would’ve then ordered for delivery instead. They didn’t do that. They claim they are having it transferred from another store and it’s been like that, in pending limbo, for 8 days now. They won’t switch the order to delivery, even though it was listed as an option. Now, the price has gone up 24%. I’m pretty sure that is why they are doing this. There is a shortage and they are wanting more money for them.

Worst experience! Liars!!! They run random promotions, and we ended up buying $4,000 worth of electronics. The salesperson encouraged us to open a new store credit card, promising we’d receive 20% back in rewards. It honestly sounded too good to be true, so I confirmed it with him again and he reassured us it was correct. He said they were running an in-house promotion from December/January through February 2. For the record, we made our purchase on January 13. It’s now March 3, and we still haven’t received the 20% rewards so please be careful. What’s frustrating is that customer service initially acknowledged the promotion and told us to confirm it with the store. Now the store isn’t honoring the offer they used to convince us to buy. When we went back to ask about it, even the manager seemed unaware and insisted it was only 10%, not 20%. We’re not making this up this was promised by their own staff. It’s disappointing to experience something like this from a brand like Best Buy. Buyers, please be aware.