Frequently Asked Questions About Best Buy Mall Of Georgia
How do I check product availability at the Mall Of Georgia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mall Of Georgia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mall Of Georgia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mall Of Georgia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3805 reviews)
Tracey J
August 28, 2026
1 out of 5
Worst customer service! Went in this past Wednesday needing to purchase a desktop computer for our home and a laptop for my husbands work. Walked around computer department for 30 mins and circled entire store once. Not one of the 4 associates standing and gossiping behind the computer department desk offered to help nor any other associate in the entire store. This is the exact reason customers do not want to go into the stores and order online... however Amazon gained my business for this purchase and will not use Best Buy nor their online again with this lack of attention and customer service.
Andrey V
August 24, 2026
5 out of 5
AWESOME!! customer service I will highly encourage you guys to work with DY in the MacBook section helped me through the process super helpful and knowledgeable he needs to get a raise and also Manager Jelleiani for going above and beyond for us this is the only place I would shop for electronics
Nathaniel T
August 23, 2026
1 out of 5
You'll get better customer service and treatment at any other electronic store than here.
Response from Best Buy
August 23, 2026
Nathaniel,
We are sorry to learn that you feel this way and would like to look into your concerns. To do so, please send a private message to Facebook (https://bby.me/RAvBp6), Twitter/X (https://bby.me/4Ge28Z), or Instagram (https://bby.me/4fV4A1) and reference "Google Review 208949".
Travis L
August 21, 2026
2 out of 5
Trouble with customer service yet again. I got confirmation I am in the right after half a day online and on the phone. Now I have the joy of trying to connect the people on the phone with the people in the store to get things straightened out.
Response from Best Buy
August 21, 2026
Hello Travis,
Thank you for sharing your feedback. It's frustrating to hear that resolving your issue required so much time and effort, and that you're now having to bridge the gap between phone support and the store to move things forward. Experiences like this can make a difficult situation even more challenging.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook (https://bby.me/DnwpLW)
Twitter/X (https://bby.me/BWJ7Hj)
Instagram (https://bby.me/MOrAAk)
When reaching out, please reference your Google Review 207737.