Tv on sale the best Quality and Prices no run around thanks. Best buy stores we recommend them anything anywhere
I went there when it opened. I went up to the counter and I literally stood there for a whole minute while the girl was messing with her phone. Then with an attitude finally said, can I help you. She looked like she wanted to be anywhere but there.
I could’ve said something I wanted to see how long it took for her to be aware of anything around her.
Called about an open box laptop in excellent condition. Confirmed it wasn't a floor model. Purchased it and drove an hour to pick it up. It was damaged, obvious scratches, finish peeling off. I went to return it and they told me that it was indeed in excellent condition because it had the charger with it. This store needs better management.
Response from Best Buy
May 02, 2026
Hello,
Thank you for the review. We understand your concern with your open box purchase.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 148160
Best Buy is the worst. Order an item online. Ship to home. It was damaged filed a return told to take it to this best buy and the "management" said I needed to file a claim with FedEx. Which is the horrible shipping company they use. I'm sure FedEx will pass it back onto best buy and I'll be stuck with a $600 paperweight. Never shop with best buy in store or online.