Very kindly treat customer and clean surroundings.
Ben has been helpful on multiple occurrences . Inventory is usually good at a Best Buy.
Sales people were knowledgeable helpful and honest.
Crystal M
January 11, 2026
I can't recall a time i have ever gone into Best Buy and the associates knew what they were doing, could tell you where something was, or provide actual service of any kind. I generally help myself or use my phone to guide me anywhere as a result. Was not greeted when I walked in and looked at oddly. Heard the person at the front greeting others. Immature, teenage vibes but no one has a clue about anything or understands why they are there. I generally just do order pickup where items must be brought to my car. It seems to be getting worse with time.
Response from Best Buy
January 11, 2026
Hi Crystal,
Thanks for sharing this review. We're concerned to hear that the service you've received in our store hasn't met expectations and can understand your disappointment that you weren't greeted. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/99foo6), Twitter/X (https://bby.me/smeliy), or Instagram (https://bby.me/kasw3y). Please include the Google Review reference number #103494 when reaching out.