Natalie, sales assistant at the Buford, GA store is awesome!! If you’re looking to buy a laptop at this Best Buy, see Natalie!! Over two visits to the store, she showed me the various laptop models that best suited my needs and gave me great advice on how to choose the right computer at the right price! That’s what great customer service is all about. Thanks again Natalie!!
Tv on sale the best Quality and Prices no run around thanks. Best buy stores we recommend them anything anywhere
I went there when it opened. I went up to the counter and I literally stood there for a whole minute while the girl was messing with her phone. Then with an attitude finally said, can I help you. She looked like she wanted to be anywhere but there.
I could’ve said something I wanted to see how long it took for her to be aware of anything around her.
Called about an open box laptop in excellent condition. Confirmed it wasn't a floor model. Purchased it and drove an hour to pick it up. It was damaged, obvious scratches, finish peeling off. I went to return it and they told me that it was indeed in excellent condition because it had the charger with it. This store needs better management.
Response from Best Buy
May 02, 2026
Hello,
Thank you for the review. We understand your concern with your open box purchase.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 148160