Same old BestBuy. You have to beg employees to open cages to grab items.
Went in today to buy an IPad pro plus accessories, easily 10 people in line waiting on 1 overwhelmed girl working. I know my one individual $2,000 sale won't hurt your store but this store needs to do better.
Response from Best Buy
December 23, 2025
Hi, Roy,
Thank you for sharing your review with us. We would like to follow up with you to discuss this recent visit, as we would like to improve future checkout experience for you and all our customers.
Please send us a private message on Facebook (https://bby.me/rk7rgm), Twitter/X (https://bby.me/cm9x22), or Instagram (https://bby.me/0mq8qf). Please be sure to include "Google review 93788."
RICHARD R
December 21, 2025
Had a great experience at Best Buy in Buford, GA. The staff was very friendly, knowledgeable, and helpful throughout the process. They assisted us with purchasing three appliances—a cooktop, refrigerator, and dishwasher—and made everything smooth and stress-free. Excellent customer service from start to finish. Highly recommend this location!
Worst staff. Never know what they are talking about so when wan ting to purchase something they have you already in a hold to where you have to purchase. From Conyers to Buford because staff said they close at 10. Upon arrival to Buford staff was horrible. Do better!!!!!