Best Buy Mall Of Georgia

Atención muy dinámica.

The coordinator(christian honorica)told us to contact them if I had any question, but they haven't answered a single call or replied to a single text. Back in mid-August, I ordered a fridge, TV, washer, and dryer through the Samsung Portal. I even took a day off work to be home on the scheduled delivery day, only to be informed on the spot that the washer was out of stock and delivery would be delayed until October 12th. So I waited again. As the new date approached, I messaged them to check if the delivery was still on track, but got complete radio silence. I ended up calling Samsung directly, and they told me that while Oct 12th was the scheduled date, even they didn't know when it would actually arrive, telling me to check with Best Buy instead. If I knew I'd have to deal with this mess, I would've bought something else. The portal showed a guaranteed ETA, but they didn't even have the inventory, and Best Buy (the seller) provided zero updates. I haven't cancelled yet because I've already waited two full months hoping it would come soon, but there's still no confirmation on when—or if—I'll get my order. I'm posting this so nobody else has to waste their time and go through the same headache I did

Very professional and clean

DO NOT EXPECT DELIVERY; on Tuesday I was given a time between 11am and 3pm that Best Buy was to deliver and install one television and deliver another one. At around 2:40 PM. I called Best Buy asking where they were. after about 20 minutes. I was told they were not coming today they had spent more time at another customers home than they expected. I had spent all day waiting for them and I had canceled several appointments to be available at a time that was convenient for Best Buy. I am livid.