Sales people were knowledgeable helpful and honest.
Crystal M
January 11, 2026
I can't recall a time i have ever gone into Best Buy and the associates knew what they were doing, could tell you where something was, or provide actual service of any kind. I generally help myself or use my phone to guide me anywhere as a result. Was not greeted when I walked in and looked at oddly. Heard the person at the front greeting others. Immature, teenage vibes but no one has a clue about anything or understands why they are there. I generally just do order pickup where items must be brought to my car. It seems to be getting worse with time.
Response from Best Buy
January 11, 2026
Hi Crystal,
Thanks for sharing this review. We're concerned to hear that the service you've received in our store hasn't met expectations and can understand your disappointment that you weren't greeted. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/99foo6), Twitter/X (https://bby.me/smeliy), or Instagram (https://bby.me/kasw3y). Please include the Google Review reference number #103494 when reaching out.
Tenacious O
January 11, 2026
Very nice, slender built, nice young lady with long hair helped me. I was looking for a ethernet cable that would connect to my modem. She was very knowledgeable thorough and quick. She also presented me with the option of a open item discounted ethernet cable. She was professional and very helpful patient and she deserves a raise and promotion. I apologize I don't remember her name.
Wanted to get a mini fridge and the woman there helped me find something in stock. I asked if they had it on the floor and she sent me to go look for it because she wanted to go back to chatting with the other employees. I was pretty upset and told her I'll just go look for one another time, and she said that's fine and went back to chatting. Wanted to speak to management, but they were busy on the register. I don't have time for this. I ended up just leaving everything and leaving without buying anything. I have words to describe this place that I don't want to say, so I'll just leave it at that.