Frequently Asked Questions About Best Buy Mall Of Georgia
How do I check product availability at the Mall Of Georgia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mall Of Georgia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mall Of Georgia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mall Of Georgia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3706 reviews)
Mohammed W
April 07, 2026
1 out of 5
Had a disappointing experience. I tried to call the store but was sent to a central call center. Central call center could not help me. They also had no way to contact the store. I was told to go to the store. It does not make sense for me to drive 1hr round trip and hope that the store can help.
Baileigh
April 07, 2026
1 out of 5
This Best Buy sucks. Purchased a phone labeled as new. Took it out of the box and everything. 3 weeks after getting the phone it broke. Took the phone to Apple to get repaired per Best Buy’s advice. Apple discovered the phone had 3rd party parts and was unable to touch the phone. This Best Buy and Best Buy corporate have given me the run around and will not take accountability for the fact that they falsely advertised a phone and sold me a product that completely broke within 3 weeks. Don’t trust anything you buy from them.
Response from Best Buy
April 07, 2026
Hello Baleigh,
We can see why you’d be upset if your phone was not described at you were initially told. We want to see if we can help in any way. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #139369 in a private message. We’re here to listen and help however we can.
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