weazleman36
January 29, 2026
I’ve always tried to buy all of our appliances and small electronics and computers from Best Buy but this may change. Our 11 year old Samsung refrigerator went out around Christmas and we went shopping that day. The woman working in the appliance area was hard to find and when we did she only wanted to show us the Samsungs and LG’s which look nice but I was not buy one again. The design issues are not fixed that caused ours to break. As soon as I told her we did not want to look at either of these models she made a humf noise an walked away. So no help. Beginning of Jan2026 I ordered Apple ear buds from Best Buy. They usually ship items quickly and with easy tracking. Instead I kept getting an odd link to tracking and a secondary website. So they sent my order to an outside vendor. Which has a strict 15 day return policy on all items. It took 3 1/2 weeks to get the ear buds. I saw this with Sears. For them it signaled the end of their business.
Response from Best Buy
January 29, 2026
Hello,
Thank you for the review. We can understand your concern with not getting the accurate tracking information.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 110440
Pretty much everything you find here will be the same prices as on Amazon, and if they dont have it in stock, sometimes the home shipping is even better than Amazon Prime. If youre looking for better deals, you wont find them here generally. If youre looking to put your hands on something before you buy it, this is probably the main benefit. Customer service and associates arw often understaffed, so if you need help just be patient.
Response from Best Buy
January 26, 2026
Hello. Thank you for your feedback. if you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuy Support
Thanks!
Juzerpetiwala P
January 23, 2026
I get my all electronic and appliance from Best Buy some time I just go visit the store it’s lot of new electronics products launched lot to know