Showtyme757
November 20, 2024
I love best buy I'm a frequent customer and can usually find anything I need at a great value
I had a great experience with the Geek squad and especially Zoe. She was very kind, knowledgeable and fixed my problem right away. I would highly recommend the Geek squad and ask for Zoe!
Đồ điện tử gia dụng và văn phòng rất phong phú
Worst customer service , they refused to even listen to why I had come. Kept claiming they were short staffed and the store was closing in 15 mins, this after I was talking to the store manager. I have been a loyal Best buy customer for over 15 years and Total tech member . Worst place to go. Avoid. I hope this store shuts the door.
Response from Best Buy
November 16, 2024
Hello Subbu,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. Receiving the help you need at a Best Buy should be easy, so I can understand your concern here. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64434204. We look forward to working with you.
Regards,
^Aaron