Muy buena atención h todo organizado de una forma fácil de ver.
La chica fue muy empatía, educada y me ayudó su nombre es Chelsey.
They sold me a 4k Apple computar that Was open box. Come to find Out its broken and also Apple locked ....
Response from Best Buy
March 11, 2026
Hello, Celido,
We appreciate you taking time out of your day to share your feedback. Receiving a damaged open box item is never great, so we can understand your frustration. We'd be happy to look into this for you and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/JZZ484), Twitter/X (https://bby.me/jS2kwD), or Instagram (https://bby.me/G78qN5). Please reference Google Review #128011.
We t to recycle an old laptop. They took it saving me disposal effort. I notice much less merchandise in the store than in past. Makes me wonder how long Best Buy will survive as a retail outlet.
I ordered an external hard drive on a Thursday evening for pick up on Friday. Normally, if it’s not in stock, they cancel and notify you. I would’ve then ordered for delivery instead. They didn’t do that. They claim they are having it transferred from another store and it’s been like that, in pending limbo, for 8 days now. They won’t switch the order to delivery, even though it was listed as an option. Now, the price has gone up 24%. I’m pretty sure that is why they are doing this. There is a shortage and they are wanting more money for them.
Response from Best Buy
March 06, 2026
Good Afternoon, Kat,
We strive to provide an order service where you can easily track when and where your items are. So, we understand how you are feeling after issues have arisen with your external hard drive order. We would be happy to connect with you and work to assist you. Please feel free to send us a private message on social media, so we can better assist you. In your message, make sure that you include your Google review case ID: #126469.
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