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Frequently Asked Questions About Best Buy Canton

How do I check product availability at the Canton Best Buy?
How do I check my order status?
My local Canton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Canton stores’ holiday hours?

Recent Reviews

4.0
(1859 reviews)
Chayne R
April 25, 2025
5 out of 5
I had an incredible experience with Johnny at this Canton location! He installed my new sound system and absolutely knocked it out of the park. With 10 years of experience under his belt, it really shows his knowledge, precision, and attention to detail were top-notch. He made the whole process feel easy and stress-free with his laid-back and friendly attitude. Johnny also gave some excellent recommendations that truly elevated my setup. What really stood out was the follow-up call he made just to check in and see how I was enjoying everything that level of customer care is rare these days. If you’re getting any car audio work done, Johnny is 100% the guy you want on the job!
Roger F
April 19, 2025
5 out of 5
Great customer service. Very knowledgeable
D.J. R
April 19, 2025
1 out of 5
I showed up Saturday morning to buy a television. Stood in front of them for 30 minutes waiting for help. There were 3 ( I counted) customers in the store. Employees leaning on counters playing on their phones. I decided on a television, found it on their website, took my phone to the front counter and showed the young lady the model I wanted. She was perplexed. She asked if I need help bringing the TV to the register… an 85” TV.. She called around on her secret service radio asking if anyone is available.. after a few minutes, she said no one is available to help. I was looking at people playing on their phones. Will never be back.
Response from Best Buy
April 19, 2025
Good Afternoon, D.J. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:65057576" for reference. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Kind Regards, ^Trey
Рома Х
April 13, 2025
1 out of 5
It all started when I took out a loan for my laptop at this store. Then when the first payment date came I had to go to a local store because I couldn't pay online and because they didn't send me a Best Buy credit card. Since you need to have this card to authorize the payment and it was like that for 3 months. Every month I heard the same words that we sent you another one, wait another month. People honestly I didn't have the patience and time to constantly go to the store to spend no more than 2 hours to pay for the laptop. I stopped doing it at the following places and they call me to tell my bank information. So it's not very dangerous I don't do it and they damaged my credit history and renewed the laptop loan as if I hadn't paid anything.
Response from Best Buy
April 13, 2025
Hello. Thank you for taking the time to reach out. I would be frustrated as well to have to go in store to make a payment towards a purchase. We would like to look into this with you and see what we can do to help assist. Please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #65038985. Best, ^Allison

About Best Buy Canton

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