A visit to the cell phone department at the Canton location was such a pleasant and informative experience. I was unable to find the exact phone I wanted, but I learned a lot from the very patient and helpful associate, AJ. She was the epitome of true customer service. Even though I did not make a purchase in the end, I will always remember her persistence and most pleasant demeanor. Next time I need something, I will ask for her!
Very friendly place. We went to buy an eufy camera the other day. We had problems getting a security camera, but they easily fixed it and ellaborated. I am a local guide in Canton, so we go around and review places everywhere.
This store needs to put a stop with letting people loiter in the parking lot from 9 pm to 10 am for Pokemon product. Not fair at all. Management needs to put their foot down immediately
Response from Best Buy
April 24, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support.
Thanks!
very horrible geek squad doesn’t know anything and yall need to get rid of the dumb ai when you call the store