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Frequently Asked Questions About Best Buy Canton
How do I check product availability at the Canton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Canton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Canton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Canton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1854 reviews)
Рома Х
April 13, 2025
1 out of 5
It all started when I took out a loan for my laptop at this store. Then when the first payment date came I had to go to a local store because I couldn't pay online and because they didn't send me a Best Buy credit card. Since you need to have this card to authorize the payment and it was like that for 3 months. Every month I heard the same words that we sent you another one, wait another month. People honestly I didn't have the patience and time to constantly go to the store to spend no more than 2 hours to pay for the laptop. I stopped doing it at the following places and they call me to tell my bank information. So it's not very dangerous I
don't do it and they damaged my credit history and renewed the laptop loan as if I hadn't paid anything.
Steven L
April 04, 2025
1 out of 5
I am so angry. This afternoon I came into the Canton store to purchase 2 Ring floodlight cameras cost $249.99 each. The greeter pointed to where they were. I went to make sure that they had them in stock. There were 2 in stock but locked behind glass. I told the greeter that if she would open the glass I would check out. She said I would have to wait until someone else could help me should be there in 5 minutes. After 15 minutes and two associates walking past me without speaking. I walked out!
I am a long time customer of Best Buy. Several TVs 4 iPads 4 iPhones 2 sound bars + numerous other items. The last 3 times I have been in this store the customer service has been terrible.
I guess they no longer want me as a customer!
Response from Best Buy
April 04, 2025
Hello, Steven,
Thank you for your review. I can certainly understand your concern. It's really challenging when you're ready to make a significant purchase and don't receive the assistance you need. We value your business and are committed to providing an excellent customer experience.
So we can formally document your feedback, please send us a private message or DM using the links below that include your full name, phone number, and email address. Be sure to mention your Google review 65009366.
Facebook facebook.com/BestBuy
Instagram instagram.com/bestbuy
Twitter/X twitter.com/BestBuySupport
Kind regards,
^Pre
Chrissy B
March 30, 2025
1 out of 5
An employee blasted rock music at the absolute loudest volume. While I enjoy rock music, it was hard to talk to my husband and pick out a headset. On top of that, no one wanted to run the register. The guys were too busy flirting with the female employee to actually run the register.
Response from Best Buy
March 31, 2025
Hello, Chrissy,
Thank you for reaching out to us here on Google and sharing your recent experience. We understand how important excellent customer service can be and know we would be reaching out for support as well. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64986880
Regards,
^Brandon
susan m
March 25, 2025
3 out of 5
They are always there to help, always
Response from Best Buy
March 26, 2025
Hello, Susan,
I appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www.facebook.com/bestbuy) with the details of your situation, your full name, phone number, e-mail, and the address to the location visited. Also add Google Review 64969606. We look forward to hearing from you.
Kind regards,
^Deysha