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Best Buy Canton
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Canton
How do I check product availability at the Canton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Canton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Canton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Canton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1828 reviews)
Otalie P
January 14, 2025
5 out of 5
Great service purchasing my 85 inch tv! Team Samsung.
Melissa D
December 30, 2024
1 out of 5
I have never experienced such poor customer service in my life. I am not one to write reviews, in fact this is my first ever negative review shared. Today, my THIRD appointment with Best Buy was just canceled on account of their team being unprepared and careless. My first appointment was for December 13th which included delivery and installation of a refrigerator, and haul away of an existing (broken) one. The first appointment 2 men showed up and expressed they were incorrectly informed and unable to complete installation (I live in a townhouse and stairs were an issue). This was upsetting as I went out of my way to call and remind them that stairs may be an obstacle- they left the fridge in my garage and said to call to reschedule.
Since then, the same EXACT thing has happened TWO more times- despite multiple (daily) calls on my behalf to ensure the correct information was noted and it would not happen again.
I have had to take off of work three days now, I am out thousands of dollars and have been functioning (through the Holidays) with NO FRIDGE, and STILL have no idea when my new fridge will be able to be installed. This is beyond frustrating
William K
December 30, 2024
1 out of 5
My family and I were moving overseas to Japan and bought an open box phone for my son as we were switching to Google Fi. Turns out the phone was registered by the previous purchaser which we didn't find out until we tried to set up his phone. Best Buy refuses to provide a USPS shipping label even though I have access to local shipping rates via a post office on the naval base, and will not provide international shipping via UPS. They also refuse to refund my purchase even though the failed to do their due diligence and ensure the phone was properly reset. Further when contacting Samsung they informed me that the phone was no longer under warranty, which seems like this wasn't actually an open box The customer service has fallen so far, and I will no longer be shopping with them if they cannot fix their mistake.
Response from Best Buy
December 30, 2024
Hello and thanks for reaching out on Google, William.
We understand the frustration when your device does not work as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, and mention your Google review, 64624711.
Kindly,
^Graham
T R
December 28, 2024
4 out of 5
The Geek Squad performed well for multiple tasks that I had this year. One mistake, I arrived for a scheduled appointment and no one was available. The store Mgr resolved the issue