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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
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Google Home Experience
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Frequently Asked Questions About Best Buy Canton
How do I check product availability at the Canton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Canton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Canton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Canton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2033 reviews)
D
October 08, 2026
1 out of 5
Placed an online order and went inside and had the cashier SCAN the bar code and was told it was still getting ready from the back. 45 minutes later as im walking in the store I get a notification that my cancel request was accepted and come to find out they were out of stock. The cashier who scanned and checked on my order just said "that's weird" over and over and had no clue how to help refund the 700 dollars i was charged. And told me if I want it can go to a different best buy over an hour away from this location after already driving more than an hour to pick up my order. I eventually was refunded my money after dealing with online support. I really dont understand how they were able to see that my order was "being prepared" and then they cancel my order because it was out of stock absolutely ridiculous and the only thing anyone could say is "thats weird" place is a joke
D'Nena M
September 23, 2026
2 out of 5
Waiting to check out with five people doing returns or pick ups. One cashier at the front. Two staff members walk by and see the line and go else where. Terrible customer service. Way yo many employees standing around and thr poor cashier was swamped!
Response from Best Buy
September 23, 2026
D'Nena,
Thank you for taking the time to share your experience with us. We understand the concern of a long wait at checkout, especially when it appears additional team members may have been available to assist. If you would like to chat with us about your store experience, please reach out to us on any of our social media profiles below with Google Review 225818.
Facebook ( https://bby.me/jzcBon)
X ( https://bby.me/hEaQxI)
Instagram ( https://bby.me/mfZqB7)
Bradley M
September 22, 2026
1 out of 5
Waited 30+ mins for someone to come unlock a cabinet to purchase a nvme ssd. And then had to sort through 40 different USB C docks to not even find one that is just USB. C to 4 or 5 usb ports. but their floor layout is so messed up. That there's four different locations that they have docks. In
Response from Best Buy
September 23, 2026
We appreciate you taking the time to share your experience, and understand the frustration of waiting to get a product. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/2VB3PQ), Twitter/X (https://bby.me/RuIase), or Instagram (https://bby.me/YZfHeh), and mention your Google review, 225520.
Jeremy S
September 22, 2026
5 out of 5
Good customer service very clean store I would recommend this Best Buy to anyone doors open automatically it is wheelchair accessible someone at the door to reach you on your way in asking if you need any help with anything