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Frequently Asked Questions About Best Buy Canton
How do I check product availability at the Canton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Canton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Canton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Canton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1900 reviews)
None
September 06, 2025
1 out of 5
When dealing with Best Buy and you need to talk to someone in the store, you get AI or call in center. They tell me I have to drive to the store myself to get my questions answer. I had brought a product and did not know BB would send it via a roadie or Uber to me; The transaction stated sending via UPS. So I was not home when they arrived and sent a text to the uber to leave at my door. No response from them but got a text from them stating they were there. A bait and switch. Not happy when I have brought products there. I plan to no longer buy at BB. Especially when I can not reach anyone at the store and every time I go in there there are plenty of staff ready to assists a customer.
Makhiya V
August 29, 2025
1 out of 5
I was only trying to buy some headphones apparently they have a waitlist been waiting over here for over 45 minutes and I still haven't been dealt with. But helping everyone else that just come in the door.
Marwin D
August 26, 2025
5 out of 5
Estupenda tienda
Barbara P
August 25, 2025
5 out of 5
I purchased online and picked up at the store. It was super easy.