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Frequently Asked Questions About Best Buy Canton
How do I check product availability at the Canton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Canton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Canton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Canton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1871 reviews)
P C
June 24, 2025
1 out of 5
If they had 0 I would have used it! Too long of a story, but basically drove over an hour to our closest Best Buy in Canton, Ga & ordered a TV with all accessories (around $3,000). Luckily ate lunch across the way because received a call they didn't have the TV in stock (even though inventory showed 6 nearby)& had to get from another store. No problem right? Huh, that's where it all went downhill. Like I said way too long of a story. End result: after TRYING to get the TV we ordered, delivery canceled twice, canceled order once, reestablished order, never delivered again! No answer why except the installers couldn't make it. Wanted to reschedule 3 times (now a month & a half later) said no & canceled everything including our membership. What a mess! Will NEVER do business with them again!! Oh & by the way, you can't get in touch with the store even when you call the local number ( out of the country calm centers-reading script). Must have called 5 different numbers to assist us. I think they owe us $3,000 for the time me & my husband spent on this fiasco!
H B
June 22, 2025
5 out of 5
This is the friendliest best buy you'll ever go to. JESS is out of this world amazing, kind, helpful and all around a kind soul. We live in Roswell and will drive 40 mins just to get help from Jess from here on out.
Carson A
June 16, 2025
1 out of 5
Poor management told me a story about my Mac book being stolen when he probably sold it to someone else been waiting for 2 weeks.
Dolores A
June 14, 2025
1 out of 5
Bad, bad customer service! I needed assistance finding something, but one Associate just sent me to another Associate, who completely ignored me. Store was not busy at all. Giving Canton, GA 1 star because there is nothing lower!