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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Canton
How do I check product availability at the Canton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Canton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Canton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Canton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2010 reviews)
Sheree E
July 28, 2026
1 out of 5
Purchased a $1200 jbl speaker from Best Buy and not even 30 days later something is wrong with it. No I didn’t purchase a warranty didn’t figured need one and if I did it would be a while down the road not 20 days after purchase. Now they refuse to do anything or try to even help figure something out. I’ve spent so much money at this place but never again! I’ll go else where maybe get better customer service
Response from Best Buy
July 28, 2026
Hello. To hear an item is defective after a short period of time is far from ideal. We would be glad to look into this for you and see what options may be available. Please feel free to reach out to us on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, X: @BestBuySupport. Please be sure to include that this is in response to Google Review number 194644. Thanks
willie a
July 25, 2026
1 out of 5
I had an extremely disappointing experience at . I was led to believe I’d be receiving multiple discounts, only to get to the counter and realize none of it was actually being applied. It felt misleading at best and dishonest at worst.
Everything sounded great while I was being helped, but once it came time to pay, the numbers didn’t match what was promised. It honestly felt like they were trying to slide things through on paper and hope I wouldn’t notice.
Very frustrating experience. Make sure you double-check everything before you agree to anything here. I will not be returning.
Response from Best Buy
July 25, 2026
Hi, Willie,
Thank you for taking the time to leave feedback for us regarding your recent experience. I can understand expecting clarity on our pricing.
So that we can take a closer look, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/p8SDho), X (https://bby.me/ftgHDE), or Instagram (https://bby.me/1wV7st).
Please mention “Google review #193308” in your message.
Danielle T
July 06, 2026
1 out of 5
Update: I drove two hours to this store after waiting over a week for the manager to call me back. The manger was very rude and advised me he could not help. I called and filed a police report while there. According to the local police this is a known problem with this best buy, and they have gotten in trouble before for knowingly letting people use stolen credit cards.
This location knowingly allows things to be purchased with stolen credit cards. No policy is followed when orders are picked up, and good luck getting a manager to return your calls.
Tyler B
June 29, 2026
2 out of 5
Best Buy circles the drain more and more every year. Not entirely sure how this location or any of them stay in business. Two sales associates working…..TWO. Not sure what everyone else in the store was doing but it didn’t look much like work. Waited over 20 minutes to be helped with computer accessories. The associate that “helped” us didn’t know anymore than I did. Not very pleased with the service and don’t know that I will be giving much more of my business to Best Buy.
Response from Best Buy
June 30, 2026
Hello.
We can understand being frustrated with not being able to get the help that you need when you need it. If you still need some assistance, our social media team would be happy to help on any of the following platforms: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Please mention your Google review #180182 in your message. Thanks.