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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Canton
How do I check product availability at the Canton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Canton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Canton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Canton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1997 reviews)
Brian S
May 26, 2026
5 out of 5
Had tha wires I needed!
cameron p
May 25, 2026
1 out of 5
Do not come here if you are wanting to receive any customer service. Even when you are in the queue it will take more than 30 minutes to get simple help with locked up items. Workers are walking around not doing anything rather than helping customers. Ended up leaving the store without a purchase because of this.
Response from Best Buy
May 25, 2026
Hello, Cameron,
We understand that having concerns with seeing workers moving around the store and seemingly not assisting customers can be difficult. We would be glad to chat with you if you would like to reach out to us on any of our social media profiles below with Review 156921.
Facebook (https://bby.me/14nJWn)
X (https://bby.me/71oB0T)
Instagram (https://bby.me/FGCw2e)
Kellie S
May 07, 2026
4 out of 5
Marland was very friendly, patient, and answered our many questions. He is honestly the biggest reason for the good review. We bought an open box Sony tv. The tv ended up having bad spots on the screen and had to be returned (bad on the Geek Squad who supposedly checked it out). There were no new ones in stock in Canton. We had no problem returning it to Cumming and getting a new one.
Frank G
May 06, 2026
1 out of 5
I tried to get help at customer service with a Rocketfish Product (Rocketfish is a Best Buy Company). I was told to go to Geek Squad, Then I was told to make an appointment, I showed up for an appointment and they told me to go back to customer service. Customer service told me to call Rocketfish, I called, waited, gave information, waited and the call was disconnected. Afterwards I looked up the warranty on the product (A surge protector with a lifetime warranty) and the warranty instructions said to take the device to a Best Buy Store. So Best Buy either needs to support their products per the warranty and train their staff OR quick selling Rocketfish products. SImple!