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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Canton
How do I check product availability at the Canton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Canton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Canton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Canton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2001 reviews)
Bob
June 19, 2026
1 out of 5
I went into this store to buy a 77” OLED TV. The display info was poor and some TV’s were not on display. I was there for over 30 min looking at all the options and trying to figure out which one I would buy. You would think a rep would come over and ask if they could help. They were all too busy talking to each other. I would have appreciated some help since I had a few questions. If they didn’t care about me as a customer I sure wasn’t going to beg for help. So I left and ended up buying a high end 77” beauty somewhere else. No wonder why these stores are hurting.
Response from Best Buy
June 19, 2026
Hi, Bob,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better time in store looking for assistance. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #174520" for reference. You can find us here:
Twitter(X):
https://bby.me/20oxEL
Facebook:
https://bby.me/0cDP0U
Instagram:
https://bby.me/7Q2TmN
Team H
June 12, 2026
1 out of 5
How are you already closed at 8pm on a Friday ?
thedevstar
June 11, 2026
3 out of 5
got the job done in a reasonable time, although the staff in the front asked me to wait on the Geek squad guy to get there, so I waited for 15mins, turns out the ws there the whole time.
Response from Best Buy
June 11, 2026
Hi there,
Thank you for your review. We can understand your frustration with having to wait for your appointment some extra time. We are happy to document this experience on your behalf.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/YIHWux)
- Twitter/X (https://bby.me/jUEza8)
- Instagram (https://bby.me/O60qy8)
When reaching out, please reference your Google Review #171477.
Matthew N
June 06, 2026
1 out of 5
Went into get my phone screen fixed. They didn’t have the type I need but said they would order it, which is a little annoying but fine. I was told it would arrive by Thursday at the latest. Thursday came and went without a call, so on Friday I went back to see if they had the screen. They didn’t. Was told they would have it by Saturday. Saturday comes and I drop off my phone, was told it would take two hours. Two hours later and I am told they don’t have the parts to fix it. That’s a week and two hours of my life wasted and my screen is still cracked.