I was there to repair my phone. The geek squad is unprofessional.
I needed some help with an on-line order that I had placed on Bestbuy.com.
I went the store seeking non-robotic help. Marlend King was very helpful and helped get my problem solved. Also, I left a box at the store that he had waiting for me to pick up the next day. It is good to find a capable, willing, and helpful young man working at Best Buy.
James B
September 06, 2026
Barely anything in stock even though web site shows it. Should have known better.
Response from Best Buy
September 07, 2026
Hello,
It can be disappointing when you aren't able to find what you're looking for in store, so we understand your frustration. If you are in need of assistance, please send a message to us on social media. Please include Google Review 219185 in when reaching out.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport