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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Canton
How do I check product availability at the Canton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Canton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Canton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Canton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2006 reviews)
Danielle T
July 06, 2026
1 out of 5
Update: I drove two hours to this store after waiting over a week for the manager to call me back. The manger was very rude and advised me he could not help. I called and filed a police report while there. According to the local police this is a known problem with this best buy, and they have gotten in trouble before for knowingly letting people use stolen credit cards.
This location knowingly allows things to be purchased with stolen credit cards. No policy is followed when orders are picked up, and good luck getting a manager to return your calls.
Tyler B
June 29, 2026
2 out of 5
Best Buy circles the drain more and more every year. Not entirely sure how this location or any of them stay in business. Two sales associates working…..TWO. Not sure what everyone else in the store was doing but it didn’t look much like work. Waited over 20 minutes to be helped with computer accessories. The associate that “helped” us didn’t know anymore than I did. Not very pleased with the service and don’t know that I will be giving much more of my business to Best Buy.
Response from Best Buy
June 30, 2026
Hello.
We can understand being frustrated with not being able to get the help that you need when you need it. If you still need some assistance, our social media team would be happy to help on any of the following platforms: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Please mention your Google review #180182 in your message. Thanks.
Savannah L
June 27, 2026
3 out of 5
The put the wrong price on things and then don't honor the price
Response from Best Buy
June 28, 2026
Hello Savannah,
We can see why you might be frustrated if pricing was incorrect we can understand how you might be feeling, and we’re really grateful you took the time to share your experience with us. Please reach out through one of our social media channels listed below and include your Google Review #179233 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/Z15ynt)
• Twitter/X (https://bby.me/MU2pN5)
• Instagram (https://bby.me/za1oUM)
Zack L
June 25, 2026
5 out of 5
Great Customer Service