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Frequently Asked Questions About Best Buy Canton
How do I check product availability at the Canton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Canton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Canton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Canton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1933 reviews)
Evan M
December 16, 2025
1 out of 5
Stock items in the correct place. You had the top-of-the-line monitor (LG 5k2k) fully stocked (4x) in the location for the much cheaper, lower resolution model, nearly $700 price difference. What this tells me is the people that work there really don't know what they're selling, and have a much lower product knowledge than your expectations may have. I've been casually reading and building my own computers for years and I'm well read in technology but I'm not a professional and I immediately identify the issue. So not only do the associates not know what they're selling even the managers aren't able to walk by and a recognize and egregious mistake. To put it in a perspective, it would be like going to a car dealership to buy an S class Mercedes and the dealership has it priced as a C class. It's inexcusable.
Response from Best Buy
December 16, 2025
Hello there, Evan!
Thank you for taking the time to reach out on Google with a review. We can definitely understand the desire for friendly and knowledgeable support in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #89219 in your message. You can find us here:
Facebook (https://bby.me/h8qea4)
Twitter/X (https://bby.me/7kek14)
Instagram (https://bby.me/usnejb)
We hope to hear from you!
Becky K
December 05, 2025
1 out of 5
No customer service. We were there for 30 minutes waiting to get help to buy a cell phone. Not one person stopped to ask if they could help us. In fact, I asked 2 people to help us and they said they couldn't.
Dave D
November 28, 2025
4 out of 5
Great products. Employees were nice and helpful.
Ganesh
November 26, 2025
5 out of 5
Nice place best employee service