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Frequently Asked Questions About Best Buy Columbus

How do I check product availability at the Columbus Best Buy?
How do I check my order status?
My local Columbus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Columbus stores’ holiday hours?

Recent Reviews

4.1
(3251 reviews)
Daniel B
July 03, 2025
5 out of 5
I believe his name is Trenton or Trevor it starts with with a T Best help I could have ever received He sold me to blink camera
Melissa L
July 03, 2025
1 out of 5
I’m writing to express my frustration with a recent experience I had at one of your stores. I waited for over seven minutes before anyone even acknowledged me, and when I finally spoke up to ask for assistance, the representative who responded was incredibly rude and dismissive. While I was waiting, I noticed two employees in the back who were simply walking around without helping or even greeting customers. Eventually, three employees did begin to “help,” but their actions lacked purpose or urgency. One associate mentioned they would “send them back,” and then disappeared into the backroom to check—without providing any clear updates. To make matters worse, the actual manager on duty seemed more concerned with interacting with an Apple representative than addressing the fact that a customer had been left without help. This experience left me feeling completely undervalued as a customer. I hope this feedback prompts a closer look at the customer service practices at this location.
Josadad “
June 28, 2025
5 out of 5
I had a great experience in best buy of Columbus Georgia. Go see Niko in your Verizon phone sales he is the best will always lookout for you.
Ronald P
June 27, 2025
3 out of 5
This particular store was understaffed and inexperienced. Had a hard time finding the products I needed because the employees did not understand.

About Best Buy Columbus

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