ClubsportRS
December 13, 2025
Very helpful here in-store, checkout and at Geek squad. Inventory is okay and could be a little better in games + computer accessories.
I went to BestBuy cause I knew exactly what I wanted - just an iPad a16 as a gift. Man I waited 30 mins tor assistance. I even had to go to the front cause no employees were around & if they were, they were too busy “stocking” or it just wasn’t their department or mainly in the front just standing around chit chatting. Gave the employee my name cause he asked & he said assistance will come when I go back to the Apple department. Trust nobody came & it was not just me waiting for assistance. So I gave up waiting & I ordered it online thinking they could just find my order & retrieve it. NOPE had to come back an hour & half later. If you want to get something from here, just do it online cause they WILL NOT help you.
Response from Best Buy
December 03, 2025
Hello Kella,
Thanks for reaching out and providing your feedback about your visit to the Columbus location. We can understand how the excessive wait time could damper your visit. We would like to see if we can help in any way. You can find us at a Social Media platform listed below and reference Google Review #80851 in a private message.
Facebook (https://bby.me/zb7i9t)
Twitter/X (https://bby.me/7wpatf)
Instagram (https://bby.me/vu8tt4)
Crystal J
December 01, 2025
Went on black Friday... Everyone was very friendly and answered all our questions