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Frequently Asked Questions About Best Buy Columbus

How do I check product availability at the Columbus Best Buy?
How do I check my order status?
My local Columbus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Columbus stores’ holiday hours?

Recent Reviews

4.1
(3257 reviews)
Jonathan
July 17, 2025
2 out of 5
Ordered a nice dryer last year (2024), but it stopped working, called in for repair since we bought the 24 month warranty at purchase but we called in for repair thinking we would be taken care of because we had a warranty. Well jokes on us because the rep on the phone says you have the “membership warranty” and your membership is not currently active so we cannot fix it at our cost. Then he says you should have bought the geek squad warranty, and I said I ALWAYS get the geek squad warranty, what happened and he said sir im sorry that is not what you have. So we have to get our dryer fixed out of our own pocket and the “membership warranty” is only for IF you pay the MONTHLY SUBSCRIPTION! Be aware of this trickery folks, always get the “geek squad warranty”.
delilah f
July 16, 2025
5 out of 5
I was at Best Buy looking for a new PC and I got the help from a kind guy named Neil. He helped me find exactly what I needed and even asher I had to stop and get 20 million people’s opinions and ideas witch took me 20 minutes. He was still happy to help me and overall I just had a wonderful experience.
Victor D
July 15, 2025
5 out of 5
Great experience
Nitin P
July 08, 2025
5 out of 5
Bought a freezer here. The model we wanted wasn't on the floor. But the sales associate found it in the back and quickly brought it out and helped load in our car. Good experience overall.

About Best Buy Columbus

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