I believe his name is Trenton or Trevor it starts with with a T
Best help I could have ever received
He sold me to blink camera
I’m writing to express my frustration with a recent experience I had at one of your stores. I waited for over seven minutes before anyone even acknowledged me, and when I finally spoke up to ask for assistance, the representative who responded was incredibly rude and dismissive.
While I was waiting, I noticed two employees in the back who were simply walking around without helping or even greeting customers. Eventually, three employees did begin to “help,” but their actions lacked purpose or urgency. One associate mentioned they would “send them back,” and then disappeared into the backroom to check—without providing any clear updates.
To make matters worse, the actual manager on duty seemed more concerned with interacting with an Apple representative than addressing the fact that a customer had been left without help.
This experience left me feeling completely undervalued as a customer. I hope this feedback prompts a closer look at the customer service practices at this location.
I had a great experience in best buy of Columbus Georgia. Go see Niko in your Verizon phone sales he is the best will always lookout for you.
This particular store was understaffed and inexperienced. Had a hard time finding the products I needed because the employees did not understand.