4 Employees were too busy talking in a circle not 5 feels from my wife and I who where there to buy two new phones. Lost 2000 dollars in business today.
Dewayne (may be assigned warehouse detail), provided great, detailed, professional service on the sales floor!
Thank you again for checking on us!
You're better off shopping online. Product selection isn't great. Employees aren't very helpful. Safe yourself the gas money. It's getting expensive.
Response from Best Buy
May 17, 2026
Hi,
Not receiving the awarding customer service Best Buy has to offer is upsetting. Let's discuss your recent shopping experience. Mention review # 153585 when connecting on a private social media link.
Facebook (https://bby.me/vNPfXB)
Twitter/X (https://bby.me/aeRWvg)
Instagram (https://bby.me/gJdNj1)
love this best buy great staff and always fun to check out the new tech. bought my lenovo laptop here for a crazy good price. very pleased