Frequently Asked Questions About Best Buy Columbus
How do I check product availability at the Columbus Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbus stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbus Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3381 reviews)
Dawn G
March 19, 2026
1 out of 5
Tried to get some help with a fridge went up to appliances counter rep told me she couldn't help me because she was working with someone else but there was a total of 3 reps all helping the same customer so bye take my business elsewhere
Response from Best Buy
March 19, 2026
Hello, Dawn,
Thank you for your review. It can be frustrating when you don't get the help you need around an appliance purchase. If you'd like to formally document your review, please send us a private message on social media. Please include Google Review 131453 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Frank V
March 17, 2026
5 out of 5
My PC died on a Saturday night. So on Sunday l stopped by Best Buy and they hooked me up. Great selection. Great pricing and super knowledgeable. Ended up with a new system and a big screen curved monitor. Best of all, at a great price!
Carter H
March 17, 2026
5 out of 5
All the staff was awesome but Elian was the most helpful by far! Definitely a huge relief!!!
M. G
March 14, 2026
5 out of 5
Excellent customer service, they do not sell the Meta Display glasses here, but they sell the other meta glasses.