This Best Buy in Columbus, Georgia was AWESOME, the tall young lady help me out, VERY friendly answered all my questions and installed screen cover and was on my way.
The employees' service was terrible; I was never helped. I asked for assistance and was told I had to wait, but white people were served quickly while they never came back to me—they just went off to screw around and gossip with their racist coworkers. 😪😪😪😪
Response from Best Buy
August 29, 2026
Hello,
Having concerns with your treatment in store can be difficult. In many cases you can be added onto our support queue in store for support so that the agent that would be able to assist you would be made available as soon as they are able. If you would like to reach out to us about your experience at the Columbus, GA Best Buy location please reach out to any of our social media profiles below with Review 214926.
Facebook (https://bby.me/vbbJMi)
X (https://bby.me/taMAWQ)
Instagram (https://bby.me/wKiKJa)
Terrible service, stood somewhere trying to buy meta glasses for 30 minutes after telling and employee and i watched him attend someone that got here after me then saw him walk off to talk with the other employees. I dont really like to pull the racism card alot but he did take his sweet time and effort to attend a white man that appeared after me. Do better best buy.
I needed a computer for school but couldn't decide on which was the best laptop. Jovan approached me and treated me with so much respect. He took his time and explained tge differences in the laptops. I felt that I could trust what he was saying. I left feeling confident. Thank you for your help. Give this man a raise!!!