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Frequently Asked Questions About Best Buy Columbus

How do I check product availability at the Columbus Best Buy?
How do I check my order status?
My local Columbus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Columbus stores’ holiday hours?

Recent Reviews

4.1
(3327 reviews)
Catherine G
November 11, 2025
4 out of 5
Staff was busy. I had to find someone to help me
J B
November 09, 2025
1 out of 5
What a joke. Nobody wants to do ANYTHING. Why do you work here. Don’t tell me you cannot help me until you have tried and executed every option. These so called employees just wanna sit on their phones and do nothing. HOPELESS
Response from Best Buy
November 09, 2025
We understand the frustration when your experience in one of our stores does not meet your expectations. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/ms463d), Twitter/X (https://bby.me/pkhmo0), or Instagram (https://bby.me/lltanf), and mention your Google review, 66846.
Giulie M
November 09, 2025
5 out of 5
Always nice coming here and seeking help from the geek squad or even buying electronics!
Kim C
November 08, 2025
5 out of 5
Great store! Bought my grandson a new PC. Keyonu was a great help getting us what we needed!!!

About Best Buy Columbus

bestbuy.com