Best Buy Columbus

Terrible customer service. The employee are not knowledgeable about the electronics. Employees were standing around clueless.

On May 16th I bought a new scanner from this store. The way they were setup on the display versus how they were stacked up on the shelf made it nearly impossible to match up which item had the capability’s I really needed. I require a scanner with Bluetooth and Wi-fi. It’s actually insane to me that any device of this sort in a modern technology store like Best Buy wouldn’t all automatically have this as a baseline feature, especially after you spend $250 on it, and also after you’re trying to match those specific features based on the display. Nonetheless, I brought the item back 20 days after I bought it, completely undamaged and with all of the items. Since they have a 15 day return policy they would not budge on that. Fair enough, I suppose but this will be enough for me to keep all of my shopping for future purchases completely to Amazon where they make it clear what you are buying. Also, they are much more willing to work with consumers on their return policy than this place. Best of luck, Best Buy. I’m out! ✌️✌️

Great place to wait for Pokemon trading cards on Thursdays.

I love it there, customer service is superb.