header_logo

More to Explore

Frequently Asked Questions About Best Buy Columbus

How do I check product availability at the Columbus Best Buy?
How do I check my order status?
My local Columbus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Columbus stores’ holiday hours?

Recent Reviews

4.1
(3447 reviews)
Bethani T
July 09, 2026
5 out of 5
I ordered to pick up a tv online and I didn’t understand the process of the time and then receiving the email when it’s ready and I probably came off as a Karen but the staff was nice about and it was around closing time at this point but they brought the tv out and put it in my car….the man who was working in the back and got my tv needs a raise
Chemere C
July 05, 2026
1 out of 5
Careful when purchasing anything that you get protection for but have to return for another one if it arrives damaged. They will NOT transfer the warranty to it even tho they will tell you they have. BestBuy is the worst with this issue and I regret trying them again. Please, do yourself a favor...save not only $ but better service. Especially when it comes to big appliances!!
Response from Best Buy
July 05, 2026
Hello, Thanks for taking the time to leave your feedback. It's unfortunate that your experience was a negative one. We would like to hear more about your concerns and help in any way we can. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 183023 in your message to us. X: https://bby.me/JbVsJQ Facebook: https://bby.me/WGH1ib Instagram: https://bby.me/Bl7ttM
Tim P
July 03, 2026
1 out of 5
Called made appointment for rear view camera installation told them what I had was told a price and paid and scheduled appointment time comes check in and install tech oh no where going to have to charge you more money wouldn't have mined but they wanted almost a $100 more was taking to person they were working on before me he was there since 9 am and it's now 4:30 kinda fishy tech was rude I'll never step foot in this best again hook bait switch no thanks 1 star is too much
Response from Best Buy
July 03, 2026
Hello, Having an issue with a recent installation can be frustrating and disappointing. We'd like the opportunity to discuss your interaction a Please connect with us through a private social media link, mention review #182155. Facebook (https://bby.me/CYpZby) Twitter/X (https://bby.me/gqymV3) Instagram (https://bby.me/2GdnzT)
Φαίδρα P
July 02, 2026
5 out of 5
I had a few more questions about purchasing a new device, and Keyonu happened to be walking by on his way to lunch. Even though he was headed out, he took about 30 minutes to help me compare my options and narrow down the best choice for my needs. He was knowledgeable, patient, and never made me feel rushed. His willingness to go above and beyond to ensure I made an informed decision is a true example of outstanding customer service. Thank you, Keyonu, for your professionalism and dedication. Five-star service—I highly recommend working with him!

About Best Buy Columbus

bestbuy.com