Best Buy Columbus

Came in to purchase a new washer/dryer and there were no associates in the appliance section. After waiting for a few minutes I walked up front to have someone give some guidance. The associate who helped was very informative and had great knowledge on the matter. However, during the ordering process there were some issues. Getting the appliances same-day is not a guarantee which isn’t a huge issue. They were able to provide all cables and knew what parts were needed for installation, but on the checkout screen it does not show the names of the cords. So I wanted to buy the ventless option and was charged for the vented alternative. I asked the associate to verify it was the ventless and he confirmed. When I checked the order on my phone, after getting home, it was the vented. Some of the additional cords on the screen were vents and only numbers, so I was unable to tell at checkout. This is extremely frustrating as the refund can take 7-10 business days. The operator I had to speak to stated since it was same day it maybe be 48 hours. But, who wants to wait 48 hours for 2,500 dollars? Very disappointed I was ready to furnish my home with a new fancy appliance.

Great place to wait for Pokemon trading cards on Thursdays.

I love it there, customer service is superb.

I bought my wife some earbuds.She liked them a lot. The place is clean and it has restrooms in the back of the store