Best Buy Conyers

No customer service. Sat for 50 minutes waiting on someone. Finally had to yell over the loud ass stereo playing in the front. Someone finally came out and said they have to play music!!! Really? loud ass music makes it so wonderful to shop?. How about play music at a normal level and ask customers if they need assistance. This location is junk. The cashier said they like to have fun. There is a difference between fun and business. Do better!!! I don't complain alot but this was a stupid ass experience

Bought something today - I shop at Best Buy once every couple years. The guy who checked me out was really nice and told me I would get an email receipt but also printed on and put it in the bag. When I got home I had a SPAM email from the Geek Squad but no receipt for my purchase. I just called to alert the store that this had occurred. What is the chance I get THAT SPAM within an hour of buying something from BB in the last 5 years? Statistically pretty low. The guy on the phone (different guy) was a total jerk and I could hear him sighing like he had so many better things to do in his customer service job. Terrible. I'll never go back. I told him to delete my account - I doubt he did. What a loser. it is too bad because the guy who checked me out was awesome. 100 other paces I can buy the same stuff.

This location lacks communications and employee support. Came in on a Monday and there were only two employees working the floor with several customers needing assistance. My husband and I asked an employee for assistance and she said they were busy but someone would be with us shortly. We waited almost 30 minutes to be helped and no one came and had to go look for someone. We found a younger guy who needs additional training. His answer to our questions were all “idk”. What’s worse is that we bought a car radio but this location does not do installations. They told us the only date and time available was Tuesday (next day) at 7pm or else we would need to wait weeks to get the radio installed at the Snellville location. Come Tuesday, we get a call from snellville Best Buy at 6pm but they did not leave a message. We tried to call back but when you try to call Best Buy it only goes to the corporate line. We get to the snellville location at 6:45pm (7pm appointment) and the technician says he tried to call us because he has been sitting around since 5:30pm, does not work until 9pm, and has to be at his other job at 4:30am. Very unprofessional. Best Buy locations need to communicate better.

I brought desk top computer & the gentleman was an excellent customer service expert