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Frequently Asked Questions About Best Buy Conyers
How do I check product availability at the Conyers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Conyers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Conyers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Conyers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3017 reviews)
Sara L
January 26, 2026
3 out of 5
They always have a big stock there of things you 'll need at least one time. Good prices too
Response from Best Buy
January 26, 2026
Hello.
We always want to have all the products that our customers need, at the best prices. If you have any questions, or would like to add anything, please reach out to us on social media. Be sure to also reference your review number, which is 109422, when you message us. Thank you.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Just A
January 26, 2026
5 out of 5
Best customer service
Tee H
January 24, 2026
1 out of 5
The lady at the door greeted me and radioed for someone to assist me get a product. I stood by the case and waited. 4 sales people asked me what I needed. Once I told them they stated they didn't have a key to case. I waiting 15 min total. Then one more agent came and I stated " your the fifth person to ask but let me guess you have no key"..he went and got the key finally. Something the other 4 people could have done. This was the worst customer experience ever.
Response from Best Buy
January 24, 2026
Hello Tee,
We would be asking the same questions you’re asking "who has the key?" We can understand how this would cause a poor experience for you. We really appreciate that you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. Can you connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #108642 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/w8r1e3)
• Twitter/X (https://bby.me/clz9ro)
• Instagram (https://bby.me/3lwxjo)
crystal j
January 20, 2026
5 out of 5
I had an excellent experience at Best Buy thanks to Zeric. From the moment I asked for help, he was friendly, knowledgeable, and genuinely interested in making sure I found exactly what I needed. Zeric took the time to explain my options clearly without being pushy, answered all of my questions with confidence, and made the entire process smooth and stress-free. It’s rare to come across someone who combines professionalism with such a great attitude. Because of Zeric, my visit to Best Buy was a great one, and I would absolutely recommend asking for him if you need help.