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Best Buy Conyers
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Frequently Asked Questions About Best Buy Conyers
How do I check product availability at the Conyers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Conyers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Conyers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Conyers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2831 reviews)
Kathy W
December 25, 2024
5 out of 5
Very organized
Tiana P
December 19, 2024
2 out of 5
I went into the store today (12/19) around noon to purchase a pair of headphones which you have to go to the checkout line to get. There were a couple of people ahead of me which I didn't think it would take that long. However, the person working announced to everyone in the line (around 6 others at this point) that they were the only person working the checkout area and doing the customer service duties as well. Although, there were several other employees walking around none were trying to help with the line. Some of them appeared busy pulling orders but others were not. One was talking on a mobile phone and another had headphones in and supposedly "didn't hear" the requests for help. The worker that was doing everything mentioned that this is a regular occurrence. Once I got to the counter, after waiting 15 minutes behind the two in front of me and double checking the stock online, the worker had to check the item stock on the floor themselves only to tell me it was out of stock. Not sure why there is only worker at checkout during the holiday season, but please do better.
Response from Best Buy
December 19, 2024
Hello, Tiana,
Thank you for the review. I can certainly understand your concern with the check out process and only have one employee checking out customers. That is not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review.
Regards,
^Kristy
Tamara S
December 16, 2024
5 out of 5
Axel was so helpful and PATIENT!
Kenneth
December 13, 2024
5 out of 5
Great price on Batteries