Best Buy Conyers

The staff was courteous and helpful. I was able to get my charging problem solved.

Great customer service, easy pickup.

I visited the Geek area. Courtnie way very helpful.

Had the worse expierence with customer services. Courtney in geek squad definitely did not provide the best Customer service. From the first day I came she immediately showed attitude and did not show any signs that she wanted to help me. I came a week before to schedule an appointment for iPhone damage when I scheduled the appointment I was assured that at the appointment my phone would be fixed. On that day, Courtney had already assessed the damage of the iPhone never mention that she would have to order a part. Instead, Courtney allowed me to believe that when I came in for my next appointment, my phone would be fixed. Upon driving 45 minutes away with no call no courtesy call to let me know about my appointment or that there would be further issues with fixing the device. I get there just for Miss Courtney to assist the damages again and state oh, we would have to order the part so which means I would have to wait. Additionally, another week before a repair was done. In all, this could have all been resolved just by assessing the damages last week and letting me know then we would need to order the part. This is a courtesy for the customer not to have to waste time going 45 minutes away just to do the same thing that you did last week.