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Frequently Asked Questions About Best Buy Conyers
How do I check product availability at the Conyers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Conyers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Conyers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Conyers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3098 reviews)
Jaye M
September 14, 2026
2 out of 5
I visited the store to purchase a freezer and upon entering I greeted and shown where the appliances were. The lack of urgency to assist in making a sale was very noticeable(10min wait). The store wasn't crowded, if it were I could understand that wait time.
Response from Best Buy
September 14, 2026
Hello Jaye,
Thank you for reaching out to share your recent experience. We understand the concern of having to wait for assistance when you were ready to make a purchase of a freezer. Especially with the store not appearing busy, it's reasonable to expect a team member to proactively engage. We want every customer to feel valued. If you would like to chat with us about your store experience, please reach out to us on any of our social media profiles below with Review 222353.
Facebook ( https://bby.me/4U1zFA)
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Instagram ( https://bby.me/kP1xFf)
Alice R
September 14, 2026
5 out of 5
Yesterday I stopped by the best.Buy store in Conyers, Georgia.I needed help with my android. Went to get squat, the lady was very nice.Made an appointment then I decided to go to the phone area: Mr. Leon was very busy helping other customers yet, he was very Nice & Professional, another worker walked by: so I asked Mr. Krieg MANY questions regarding storage, cloud, SD and SIM card, his knowledge was Extremely helpful: so I decided to tell the Store Supervisor Ms. Cordelia who listened: ( I discerned the helpfulness in each person).
The S
September 06, 2026
1 out of 5
I’ve been a Best Buy Total member for about four years, and this experience seriously made me question the value of the membership. My security camera failed and needed to be replaced. The camera itself originally cost around $130, but I was quoted approximately $160 for installation of the replacement. What surprised me most was learning that the membership does not fully cover the installation. I was told I would only receive about a 20% discount, meaning I’m still responsible for most of the labor cost. That makes very little sense to me as a longtime member who has purchased a washer, dryer, refrigerator, stove, microwave, TVs, and other products through Best Buy. If I’m paying an annual membership fee for protection and service benefits, I shouldn’t feel like I’m essentially paying regular installation prices again when something covered needs to be replaced. Consumers should ask very specific questions about replacement labor and installation costs before purchasing the membership. The benefits were not as comprehensive as I believed they were when I signed up. After this experience, I’ll be canceling my membership and looking more closely at alternatives such as Amazon and Asurion for future purchases and protection plans. Even if Best Buy has the lower upfront price, I would strongly recommend considering the total long term cost before signing up for the worst buy total scam membership.
Randel C
August 25, 2026
5 out of 5
Excellent service, they remove all of the viruses from my laptop.