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Best Buy Conyers
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Frequently Asked Questions About Best Buy Conyers
How do I check product availability at the Conyers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Conyers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Conyers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Conyers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2857 reviews)
Velma J
March 05, 2025
5 out of 5
I visited the Geek area. Courtnie way very helpful.
Deangela H
March 05, 2025
1 out of 5
Had the worse expierence with customer services. Courtney in geek squad definitely did not provide the best Customer service. From the first day I came she immediately showed attitude and did not show any signs that she wanted to help me. I came a week before to schedule an appointment for iPhone damage when I scheduled the appointment I was assured that at the appointment my phone would be fixed. On that day, Courtney had already assessed the damage of the iPhone never mention that she would have to order a part. Instead, Courtney allowed me to believe that when I came in for my next appointment, my phone would be fixed. Upon driving 45 minutes away with no call no courtesy call to let me know about my appointment or that there would be further issues with fixing the device. I get there just for Miss Courtney to assist the damages again and state oh, we would have to order the part so which means I would have to wait. Additionally, another week before a repair was done. In all, this could have all been resolved just by assessing the damages last week and letting me know then we would need to order the part. This is a courtesy for the customer not to have to waste time going 45 minutes away just to do the same thing that you did last week.
Response from Best Buy
March 05, 2025
Hello there, Deangela!
Thank you for taking the time to reach out on Google with a review. I can fully understand the desire for friendly and attentive service in store that makes your time feel respected. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64893056 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Sincerely,
^Ryan
Dwight D
February 28, 2025
2 out of 5
Store Manager Cynthia, has no customer service skills at all!!!
Response from Best Buy
February 28, 2025
Hi, Dwight,
Thank you for your feedback. We appreciate you taking the time to share your experience with us. I understand how challenging it is when customer service doesn't meet our expectations. At Best Buy, we're committed to providing excellent customer service, and we want every customer to feel welcome and appreciated. Your feedback is valuable as it helps us to continue to improve.
So that we can formally document your feedback, please send us a private message or DM via Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport with your full name, email address, and phone number. Be sure to mention your Google review 64875981.
Kind regards,
^Pre
Gerald L
February 25, 2025
5 out of 5
Friendly and professional