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Frequently Asked Questions About Best Buy Conyers
How do I check product availability at the Conyers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Conyers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Conyers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Conyers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3046 reviews)
JOHNSON P
April 14, 2026
1 out of 5
Please go to another Best Buy. Everytime I go in this store, its not a good experience. Today is the reason I will not go back. I went in to cancel an order I made online so that I could order the TV that I saw in store instead. The customer service clerk made an error by trying to exchange my order and now my funds on my best buy card are not available. The funds will not clear until 72 hours and the sale may be over by then. The manager was NO help but acknoledged their mistake but did NOTHING to fix it. BUYER BEWARE OF THE INCOMPENTENCE of this store.
Response from Best Buy
April 14, 2026
Hello,
Thank you for reaching out with your feedback. Trying to cancel and order should be an easy process, so we can understand your concern when that doesn't happen. We'd be happy to document your experience here on a corporate level and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/NHjh2m), Twitter/X (https://bby.me/GWQBvp), or Instagram (https://bby.me/dx8o7u). Please reference Google Review, #141614.
Milton W
April 03, 2026
3 out of 5
When I walked into the store I was asked what I was looking for and given a sales associate. I told her the make and the model of the TV that I was looking for. She showed it to me and that's when the she tried to upsale me. I told her that I'm tech savvy but she kept trying to sale me a more expensive TV and the setup for it. She even said that I might burn the TV up by doing something wrong. That was an insult to my intelligence. I have always picked up my televisions and set them up myself, but I can't lift anything over 10 pounds with my right hand and I told her that. She didn't listen to me. I don't know if she was trained to do what she did or not, but I didn't appreciate it. When I purchase another TV, I'll shop at one of the competitors. The TV delivery guys were great.
Response from Best Buy
April 03, 2026
Hi Milton,
Thanks for sharing this review. We're glad to hear that your TV delivery went great, though we understand your frustration with the way you were spoken to in the store. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/vzUu8B), Twitter/X (https://bby.me/HThDIz), or Instagram (https://bby.me/FJnBKR). Please include the Google Review reference number #138066 when reaching out.
Monica R
April 02, 2026
5 out of 5
Zeric at geeksqaud is amazing!!!
Patti S
March 27, 2026
5 out of 5
I was there to buy a computer. Learned that my social security number had been hacked and all of my accounts from bank to every credit card was frozen. Very embarrassing. But everyone, from the store managers to the store clerks were wonderful. I will be back.