When I walked into the store I was asked what I was looking for and given a sales associate. I told her the make and the model of the TV that I was looking for. She showed it to me and that's when the she tried to upsale me. I told her that I'm tech savvy but she kept trying to sale me a more expensive TV and the setup for it. She even said that I might burn the TV up by doing something wrong. That was an insult to my intelligence. I have always picked up my televisions and set them up myself, but I can't lift anything over 10 pounds with my right hand and I told her that. She didn't listen to me. I don't know if she was trained to do what she did or not, but I didn't appreciate it. When I purchase another TV, I'll shop at one of the competitors. The TV delivery guys were great.
Response from Best Buy
April 03, 2026
Hi Milton,
Thanks for sharing this review. We're glad to hear that your TV delivery went great, though we understand your frustration with the way you were spoken to in the store. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/vzUu8B), Twitter/X (https://bby.me/HThDIz), or Instagram (https://bby.me/FJnBKR). Please include the Google Review reference number #138066 when reaching out.
Zeric at geeksqaud is amazing!!!
I was there to buy a computer. Learned that my social security number had been hacked and all of my accounts from bank to every credit card was frozen. Very embarrassing. But everyone, from the store managers to the store clerks were wonderful. I will be back.
Always only one person at checkout to ring people up and handle pickups. Takes forever to leave.
Response from Best Buy
March 19, 2026
Hello, thank you for leaving us a review. Being able to get in and out quickly when you are in a hurry is important. Can you please reach out to us on Facebook (https://bby.me/ZPHbp6), Twitter/X (https://bby.me/PXNGHf), or Instagram (https://bby.me/XoIJuW) with more information about your experience? Please begin your message with "This is regarding my Google Review #131176".