Ordered with a 1 day delivery option which they said would be there next day. It is 3 days later and I have yet to receive it. I tried to call for customer support to see where my order is and it is only robots and ai. 0 help.
Yvan Ekotto at the Cumming Best Buy Geek Squad is truly the best in the business! He goes above and beyond to make sure his customers have the best experience possible. You can tell that Yvan genuinely cares about his customers and takes pride in the work he does.
He is knowledgeable, professional, patient, and always willing to take the time to explain things and make sure everything is taken care of the right way. Customer service like this is hard to find these days, and Yvan absolutely deserves recognition for it.
If you need help with anything Geek Squad-related, I highly recommend asking for Yvan. He is a true asset to the Cumming Best Buy team and an excellent example of what great customer service should look like!
Pretty good selection of electronics and computer accessories.
Not only does Yvan work miracles with his expertise, knowledge and a patient and calm demeanor, he has made this customer feel that he is in complete control and completes his task allowing this customer to recommend him to everyone I know. He is an excellent representation of the Geek Squad service.