Cuidado con los planes de crédito 👀
They have outsourced their phone service to a combination of A.I. and forgien call centers. You can no longer reach anyone at the store via phone.
Before selling the TV they said they have in stock and b ready for pickup in an hours. Even after 3hrs we dint get pickup confirmation and when we wnet back to the store the salea guy just says its warehouse thing and not my job.
Customer service at this place sucks!!
Man, why the hell are there more employees than actual customers in this place, yet they act like you’re ruining their entire day the second you ask for help?
It’s genuinely mind-blowing. They are literally just standing around, glued to their phones or gossiping with each other, and if you dare interrupt their little social hour to ask where something is, you get the absolute nastiest side-eye. Like, I’m so sorry my one question completely shattered your peace and quiet while you're on the clock.
You could literally fire half the staff right now and you’d still have more people than you actually need to operate this place. Management is straight-up throwing money into a woodchipper. Unbelievable.
Response from Best Buy
May 22, 2026
Hello, thank you for taking the time to leave us a review. Being able to get your questions answered before making your final purchase is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #155734".
Facebook (https://bby.me/TbBtrX)
Twitter/X (https://bby.me/mG6h6v)
Instagram (https://bby.me/CA8W08)