How do I check product availability at the Cumming Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cumming Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cumming stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cumming Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2215 reviews)
J.R. K
August 01, 2025
5 out of 5
Lilly is amazing!!! So personable and very friendly. I think she is the friendliest person I have met at Best Buy!! Thanks again for your help
kevin u
July 30, 2025
1 out of 5
I have bought my computer in this store they have not delivered the computer in the physical store and they have sent it to my house for delivery when I receive my new computer it is with a broken screen and now they do not want to give me my guarantee I talk to the manager LaToya Alexander and she gives me a terrible customer service the truth disappointed I do not recommend Best Buy at all very little professionals in these situations
Response from Best Buy
July 30, 2025
Hello and thanks for reaching out on Google, Kevin.
We understand the frustration when your order does not arrive as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/i35gj8), Twitter/X (https://bby.me/953t85), or Instagram (https://bby.me/8j9i7i), and mention your Google review, 22391.
Regards,
^ Graham
Vmudgil
July 29, 2025
4 out of 5
Good experience so far on a new laptop, had multiple deals running that helped get the right laptop with high end configuration. Ordered for pick and was ready by morning, very fast
Eeryn A
July 27, 2025
5 out of 5
Wait for it …. 😹
Took us 4 hrs!
Thank you Brooke & Best Buy
Is it Cumming Marketplace or Cumming Town Center ?