Best Buy Cumming

Promises price matching but always finds a reason not to at the register. So, confusing their own employees think they can price match until a manager is called to do the discount and then everyone is surprised except the manager, of course. A.I. answering service designed to keep you from speaking to an actual person in the store also adds to the fun. All this is just temporary because Best Buys is predicted to tank by 2030. With this level of customer service, who is surprised? Don't take my word for it, just ask Matt. Matt Bilunas, Best Buy’s chief financial officer, told investors that the retailer expects to close 10 to 15 stores. The Richfield, Minn.-based retailer closed 24 of its locations during the previous fiscal year.

Used the Car installation department for a backup camera installation. James was very friendly and professional. The camera was installed with and issues. Thank you

Thank you so much for all of the help, specifically from their associate River! They were absolutely slammed with other customers and profusely apologized for the wait (which honestly was not long and was understandable). I wouldn't have been able to get a tablet for school without their advice 😁

LaToya took the time to listen and hear what I needed and wanted. She made suggestions and I walked out very happy. I got my dream phone with zero percent financing. I'm actually embarrassed to admit I didn't think about using the BestBuy card in my wallet. She didn't sell me on a credit card, she reminded me to use it.