Tried calling to ask a simple yes/no question regarding products carried, instead given the runaround by a clueless AI system, impossible to reach an actual person to ask what would take them 5 seconds to answer.
Response from Best Buy
December 26, 2025
Hey, Davis,
Thanks for reaching out here to share this review. We are sad to hear you were unable to get the answers you needed by phone, and would be happy to connect with you to help out!
To get started, please send us a message on Facebook (https://bby.me/vgrwm3), Twitter/X (https://bby.me/l3oyn3), or Instagram (https://bby.me/8qbqa4). Please also include a note stating you are reaching out from a Google review by including this reference number: #95358. We look forward to hearing from you!
Elliott N
December 23, 2025
I was there around noon yesterday and a customer was yelling and causing a scene. It felt uncomfortable, and I didn’t see the manager trying to deal with it or kick him out.
Response from Best Buy
December 23, 2025
Hi, Elliott,
Thank you for the review. We aim to provide an environment that is friendly and comfortable to shop in. We'd like to follow up and learn more about your visit.
Please private message us on Facebook (https://bby.me/0hvur9), Twitter/X (https://bby.me/9ekkqo), or Instagram (https://bby.me/kl3nkh). When reaching out, please include "Google review number 93906." Thanks!
Chrisman V
December 23, 2025
El servicio es realmente pesimo, espere una hora para que atendieran y el trabajador fue desinteresado solo queria irse al cualquier otro lado que no fuera ahi, todos actuaron igual. No lo recomiendo!! Quiza si les pagaran mas a los trabajadores en fechas festivas se interesarian por dar un buen servicio
Response from Best Buy
December 23, 2025
Hello there, Chrisman,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience looking for assistance in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #93741" for reference. You can find us here:
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https://bby.me/4jarqj
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Best prices. Convenient and quick cubside pickup.