Best Buy Cumming

I cannot express enough how helpful Austin at Geek Squad was. I've had my laptop for 11 years with no problems and suddenly I wasn't able to turn it back on so I went in. Austin did checks on my laptop to determine what the issue was and gave me options on what would be in my best interest moving forward as far as repairs or just buying a new laptop. I ended up buying a new laptop which he helped me decide which one to buy as well with all the things I'd want for it and the usage i'd get out of it. Needless to say, Austin is a superstar of an employee and genuinely was so kind, helpful, professional, and efficient. Would absolutely recommend him at geek squad in Best Buy and 100% would go back if I have any other issues or concerns/questions. I am so grateful and what a wonderful experience for an unexpected trip/purchase! Thank you so much again, Austin!

Absolutely the worst experience I try and steer clear of Best buy because it's always something when I go there... This time they had an open box laptop displayed at 589dollars but when they rang it up it came up at over 1k they then told me they couldn't modify or match there listed price because the system had changed it that morning... How can't you accept the price you had clearly listed on display... Major bait and switch... I left and purchased my items elsewhere sadly this seems to be every experience I have with Best Buy... It's a waste of time even going there... Funny thing was I would have purchased another model but the attitude an inability to bring in someone who could actually resolve the issue lost them the sale of both... I went and purchased 2 laptops elsewhere

Wonderful! The man at the door was very helpful and my grandmother and I were in and out quick! Got what we came for!

Amei tudo, no ano passado comprei um aparelho, eu esperava encontrar outro