header_logo

More to Explore

Frequently Asked Questions About Best Buy Douglasville

How do I check product availability at the Douglasville Best Buy?
How do I check my order status?
My local Douglasville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Douglasville stores’ holiday hours?

Recent Reviews

4.0
(2688 reviews)
Jcat L
December 21, 2025
1 out of 5
12/20/2025. We left the Douglasville store without completing our purchase. The long lines at the registers because of the quite apparent unskilled and un-trained cashiers caused many customers like us to walk-out.
V J
December 20, 2025
5 out of 5
Excellant customer service
Baba R
December 15, 2025
5 out of 5
Same cup of tea here. They may look close from the out side especially if there are few vehicles in the parking lot. There isn't enough light in the entrance during the day to indicate that the store is open. Otherwise, clean bright layout as usual.
Reviews R
December 15, 2025
1 out of 5
Why is it always so hard to get someone that works in the store on the phone. You have these people that’s answering the calls that can barely speak to me or understand me and catching a attitude with me and yelling at me because he want me to buy something online and I wanna go in the store for it. I can’t even call up the store to find out if they have something in stock because the online information is not guaranteed.
Response from Best Buy
December 15, 2025
Hi there, Thanks for sharing your experience with us. We can understand your frustration if you weren't able to get the information you needed when calling us. If you need any assistance, you can send a private message on one of our social media platforms, Facebook (https://bby.me/7r7bzw), Twitter/X (https://bby.me/70okos), or Instagram (https://bby.me/2hq3kk) and mention your "Google review #88739," we'll be happy to look into this with you.

About Best Buy Douglasville

bestbuy.com