'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy Douglasville
Services Offered
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Douglasville
How do I check product availability at the Douglasville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Douglasville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Douglasville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Douglasville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2718 reviews)
Angela W
April 19, 2026
1 out of 5
They sold us a stove without an outlet to connect it. When I inquired about this, the store manager dismissed it, claiming it must have been a demo stove. They sold us the product regardless. I asked if there were similar models in stock, but he was rude and unhelpful. When I requested to speak with the manager, he refused to provide any contact information, asserting he was the store manager. This reflects poor customer service. Will not be back to best buy!
Response from Best Buy
April 20, 2026
Hello.
Thanks for reaching out. We would be glad to help look into your purchase and help assist in any way that we can. if you have a moment, please reach out to us via Facebook (https://bby.me/XW8Hzy), Twitter/X (https://bby.me/qgWmPP), or Instagram (https://bby.me/ugIHHu). When reaching out via social media, be sure to mention that it's in response to Google Review number 143998.
Thank you.
Platform G
April 17, 2026
5 out of 5
Customer Is Awsome..luv going There
Bilal F
April 16, 2026
5 out of 5
One of the brick and mortar businesses that continues to stay relevant. I picked up a router, received it faster than Amazon could get it to me and used the curbside service. I really good customer service and product selection.
Jeannine H
March 29, 2026
1 out of 5
I wish that I had read these reviews BEFORE going there. I needed a printer for specific purposes. As I walked toward the printers, a young man asked if he could help. There were so many of them standing around just taking to each other. I told him why I was there and he invited himself to go with me. When I got there, I was glad he did because there are no specs posted near a printer. He said all was on the scan code, but only for them. If I scanned, I would not get the info I needed to make a decision. Therefore, I needed him to answer my questions about each one that I was curious about. He seemed to be somewhat annoyed that I had so many questions. After about 20 mins, a stage by the name of Emitt can't up and asked when would he be through because there were others waiting to be assisted. That was rude. I was tossing around in my head the price points vs my needs, finally concluding that I would probably have to buy two. I told him to go since that man obviously wanted him. I then walked around to see this mad back up of waiting potential customers. There none. 🥴 Ok. I guess my business was either not wanted or not good enough. I left, went to Staples, where all specs were clearly posted beside each printer. That's where I purchased it and will continue for all my new business needs. I will never step inside of another Best Buy. And Staples had a lot of bargains, including trading in your old for another percent off the price.