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Frequently Asked Questions About Best Buy Douglasville

How do I check product availability at the Douglasville Best Buy?
How do I check my order status?
My local Douglasville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Douglasville stores’ holiday hours?

Recent Reviews

4.0
(2645 reviews)
Thomas “
September 18, 2025
4 out of 5
The was was not very well stocked and hardly any customer service
james b
September 14, 2025
5 out of 5
Fast friendly service. However you do have to sign up for their sales associate que which i noticed several people get upset with. But the sales associate would constantly get with the next person in line without fail
Jeffrey a
September 14, 2025
1 out of 5
I went into Best Buy in Douglasville recently to look at laptops, and the experience was very disappointing. The associates on the floor avoided me completely—no greeting, no “Can I help you?”—nothing. I walked around for quite a while clearly browsing, in the laptop department but no one offered any assistance. I eventually gave up took pics and made my purchase online instead. Customer service should be the reason to shop in-store, but this visit felt like the opposite.
Sean C
August 25, 2025
4 out of 5
It's been a long time since coming to a Best Buy. I just needed a cable modem. They had a good one available

About Best Buy Douglasville

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