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Best Buy Douglasville
6875 Douglas Blvd
Douglasville, GA 30135
Services Offered
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Douglasville
How do I check product availability at the Douglasville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Douglasville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Douglasville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Douglasville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2487 reviews)
Betsy D
September 04, 2024
1 out of 5
No one to wait on you, we were next after the person finished with a customer in another department. We waited and waited, and left. Did not see the first sales person on floor. Only saw the greeter and he was no help.
Response from Best Buy
September 04, 2024
Hello,
Thanks for sharing your feedback. I understand waiting for so long to get some assistance with your purchase, wouldn't be ideal. I'd like to have this looked into more with you.
Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. If you can also refer to your "Google review case 64158943" it'd be appreciated.
Sincerely,
^Melissa
Andrew G
September 01, 2024
1 out of 5
Was looking at tvs waited over 50 mins and 5 employees walk by and don't help I will never go back to bestbuy in Douglasville ga
Response from Best Buy
September 02, 2024
Hi there, Andrew.
Thank you for sharing your experience. We appreciate you visiting your local Best Buy store to check out the assortment of TVs. Regardless of what our customers are shopping for, our Blue Shirts and Geek Squad Agents should be offering prompt assistance. I understand that may not have been the outcome here, and I appreciate you making our team aware. Our team would like to document your report, as the store leaders should be informed of your experience.
You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google review, 64148115.
Sincerely,
^Sarah
Andrew H
August 31, 2024
1 out of 5
All they want to do is push their credit cards and warranties. Barely listen to anything you say when checking out and then mess up when actually purchasing the item. also to add the cashier could not understand that I wanted to have split payments. So I had to stand there for 35 minutes to get them to unlock my card. Then another 20 just to wait in line. Worst Best Buy I have ever been to. Don't go to this one if you have another option.
Response from Best Buy
August 31, 2024
Hi, Andrew,
Thank you for sharing your review and bringing your experience to our attention. We never want to make shopping with us difficult and can see how this recent visit did not reflect this. We would like to follow up with you and learn more about what transpired.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64143919" in your message. Thanks!
Regards,
^April
Jon S
August 30, 2024
5 out of 5
Chaz did a great job explaining the warranty and services we purchased with our laptop today. Very good customer service.