Thomas “
September 18, 2025
The was was not very well stocked and hardly any customer service
james b
September 14, 2025
Fast friendly service. However you do have to sign up for their sales associate que which i noticed several people get upset with. But the sales associate would constantly get with the next person in line without fail
Jeffrey a
September 14, 2025
I went into Best Buy in Douglasville recently to look at laptops, and the experience was very disappointing. The associates on the floor avoided me completely—no greeting, no “Can I help you?”—nothing. I walked around for quite a while clearly browsing, in the laptop department but no one offered any assistance. I eventually gave up took pics and made my purchase online instead. Customer service should be the reason to shop in-store, but this visit felt like the opposite.
It's been a long time since coming to a Best Buy. I just needed a cable modem. They had a good one available