Never crowded, employees helpful and willing to answer questions. Staff are on the younger side and sometimes you’ll get someone who’s a little apathetic but if you get past the GenZ Stare, everything’s smooth sailing.
Elena P
September 03, 2026
Be aware! Just got scammed at Best Buy , Duluth location.
AT&T promotion guy approached us while we were shopping and convinced us to get internet. He told us 30$ per month. We could not escape him, very insistent.
We scheduled the installation today, after the guy installed it, the AT&T representative told us is actually $60 per month.
Please don't trap people .
We are busy, no time for extra worries.
Best Buy managers, please get rid of AT&T promotion people or you will have more victims among costumers.
Purchased an open box TV that was listed as being in excellent condition. Was missing multiple parts, which was not disclosed anywhere in the online listing. I drove an hour for that specific TV and wasn’t inclined to drive back, but of course when I call the store-specific number listed on the website I get transferred to a call center. Call center tells me there’s nothing they can do and to call the specific store. Lol. Absolute scam.
Editing to add: I reached out to Best Buy on social media following their response to me below and was ghosted after one reply. You literally cannot make this stuff up.
Response from Best Buy
August 29, 2026
Hello, Katie,
Thank you for your review. Receiving an item not in the condition that it was sold is really frustrating, so we understand your disappointment. If you need assistance or want to formally document your review, please send us a private message on social media. Please include Google Review 215198 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Julieta's B
August 29, 2026
Buen lugar para comprar electronicos