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Frequently Asked Questions About Best Buy Gwinnett

How do I check product availability at the Gwinnett Best Buy?
How do I check my order status?
My local Gwinnett Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gwinnett stores’ holiday hours?

Recent Reviews

4.0
(5623 reviews)
Rj
March 04, 2026
1 out of 5
Don’t order online at this Best Buy. You’ll show up and tell you what you bought was “cracked” and no longer available.
Response from Best Buy
March 04, 2026
Hello! Thank you for your review. We understand the importance of a great ordering experience, and it's our goal to provide outstanding service with every interaction. To formally document your concerns, feel free to connect with us on Facebook: https://bby.me/v8iagh, Instagram: https://bby.me/kxu0yw, or Twitter/X: https://bby.me/mcdp3u. Be sure to mention your Google review 125645.
Jennifer W
March 03, 2026
5 out of 5
Always the best experience with Best Buy! Great customer service, smooth process, and I always leave satisfied
Daniel J
March 02, 2026
5 out of 5
Geek squad is experienced and staff is always available to help
Amruta P
February 28, 2026
1 out of 5
Worst customer service, don’t have enough staff to show tvs. I just wanted to know if a particular tv I am looking for is in stock or not and still couldn’t find a single employee to help. Pathetic!
Response from Best Buy
February 28, 2026
Hello, Thank you for the review. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 124181

About Best Buy Gwinnett

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