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Frequently Asked Questions About Best Buy Gwinnett

How do I check product availability at the Gwinnett Best Buy?
How do I check my order status?
My local Gwinnett Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gwinnett stores’ holiday hours?

Recent Reviews

4.0
(5496 reviews)
Daniel V
August 25, 2025
5 out of 5
Excelente lugar con grandes productos de primera.
Jun H
August 25, 2025
5 out of 5
Great service, but always too busy with all the customers. Good for the best buy.
Val W
August 24, 2025
2 out of 5
My husband and I went to purchase a laptop for each of us. Couldn't get anyone to acknowledge us or help us. So we went to micro center they were very friendly and helpful we got everything we needed from that store instead.
Response from Best Buy
August 24, 2025
Hi Val, Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you received from us didn’t meet expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist. We can be reached on Facebook (https://bby.me/5kkp35), Twitter/X (https://bby.me/y70hwz), or Instagram (https://bby.me/8ritkh). Please also include the Google Review reference number #34087. Regards, ^Caleb
Christin B
August 23, 2025
4 out of 5
Bought my daughter a laptop today. I'd recently bought my son one, so I knew exactly what I wanted. Overall, I got what I needed. Andrew was a bit pushy. I get it... you're in a sales role. But read the room. I was clearly in a rush. I already have a Best Buy Card, so I'd consider myself a loyal customer. Great price for the products and the young lady at the register was helpful and kind as was Andrew! But pay more attention to customers needs versus being a pushy salesman. Be back soon!

About Best Buy Gwinnett

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