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Frequently Asked Questions About Best Buy Gwinnett

How do I check product availability at the Gwinnett Best Buy?
How do I check my order status?
My local Gwinnett Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gwinnett stores’ holiday hours?

Recent Reviews

4.0
(5573 reviews)
Bruce B
December 19, 2025
1 out of 5
Poor customer service. Pick up order was not ready despite many in the store. I had to find the item because the staff did not know their inventory. Very little help or compassion for the customer.
Response from Best Buy
December 20, 2025
Hello, thank you for leaving us a review. Store pickup orders should be processed quickly and efficiently once the e-mail that the order is ready has been received. Can you please reach out to us on Facebook (https://bby.me/iszf6h), Twitter/X (https://bby.me/qpc5e6), or Instagram (https://bby.me/ntq04j) with more information about your experience? Please begin your message with "This is regarding my Google Review #91588".
Anirudh R
December 19, 2025
5 out of 5
Got a brand new stereo system with android auto/car play for my elantra that just had a basic radio. Luis and Jamie were awesome to provide recommendations. They did an amazing job fixing this with ease. Geek squad auto folks are awesome here. Highly recommend.
Blanca D
December 13, 2025
5 out of 5
Muy buena atención
John
December 11, 2025
1 out of 5
Paid $800 for a desktop and it lags

About Best Buy Gwinnett

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