Frequently Asked Questions About Best Buy Gwinnett
How do I check product availability at the Gwinnett Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gwinnett Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gwinnett stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gwinnett Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5246 reviews)
Nacol F
August 31, 2024
5 out of 5
Everything is good 💯
Fred H
August 28, 2024
4 out of 5
The price is fair! Friendly service!
F H
August 27, 2024
1 out of 5
They are scamming it's about 1 year ago around $900 thanks to America express When the bill is come we find out we almost forget after 2 months this what happened
And this time thay just want get my car every bast buy they just make to go 3 location scenic hwy
Plesant hill rd
Alpharetta
Everyone shopping bast buy at Georgia you should check your transaction if you have refund something you probably didn't receive your credit buck like almost 3 months because of credit card payments that is how i got the scam .
Response from Best Buy
August 27, 2024
Hello, FHY,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve, I you can, please connect with us through social media you can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review number 64124100. Looking forward to hearing from you!
Thanks,
^Ezra
Shabab A
August 25, 2024
1 out of 5
The lady at computer section didn’t know anything about specifications of the computer. Even she doesn’t know about the model no. All her effort is to sell me at higher rates. I show her that i got a better price if i order online but she failed to answer anything. Other male person is rude and didn’t answer me.
Response from Best Buy
August 25, 2024
Hey there, Shabab.
Thanks for reaching out and providing your review. We are disappointed to hear about your recent experience with purchasing a computer in our store. Can you please reach out to us on social media so we can assist and document your feedback?
You can reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) and let us know that you are reaching out about your Google Review 64117294.
Thanks,
^Connor