Best Buy Perimeter

I’m normally a very patient person. I worked in the retail and restaurant industries for a while so if anyone gets it, I get it. I still tip even in bad service. So things must be really bad for when I take the time to leave a review. The employees truly cannot be bothered to do their jobs. It’s a weekday afternoon and the store had plenty of employees. I’d wager there were more employees than customers. So they were definitely not short staffed. I waited in line to pick up my already paid item. And waited. And waited. I’m not sure what challenges the customer before me was dealing with but it was an inordinate amount of time for a simple check out. I look around to see if there’s any other employee who can simply scan my phone and give me my item. Yes. There’s a couple of employees about 20 feet from me talking amongst themselves. I make eye contact. They see me. And keep talking to each other. I glance their way again. They move to behind a sign and keep talking. Ok maybe they have a section they’re assigned to and can’t move? I’m understanding. I’ve done retail. Then there’s other employees just walking around on their phones. It doesn’t look like a company phone. It looks like a personal phone. I make eye contact and say “hey, can you scan this please?” You’d have thought I was a statue by the way I was blatantly ignored. There’s another employee just sorting things nearby. I say “hey could I get some help please?” Ignored again. I finally go up to the person at the front of the store and ask for help but he also just stares at me with blank eyes. Finally a man in a black polo agrees to scan my phone and get my item but not before I’m starting to get agitated at being ignored. As he helped me I didn’t make any comments or say anything negative because he’s just an employee and I’ve been yelled at in the past so I know what that’s like. So this is me screaming into the void. To everyone who worked that shift except for the black polo guy: May you always get every red light, may your sleeve slide down every time you wash your hands, may your phone charger only work at a very specific angle, and may your fitted sheet come off one corner every night.

Nice customer service.

Very kind helpful here best one I have been too

Good store, good service. In and out quick and got help with what I needed to buy without upselling me