Best Buy Perimeter

I did not like it here at all. The employees had bad attitude did not know how to help me. Just left me there and I was still lost. The only 2 women here did not help at all only the guy Irvan helped me out. Everyone else did a bad job I won’t recommend coming here at all.

I walked in and was politely greeted at the entrance. The greeter informed me to walk over to the computer section, and someone would find me. No one came. Every associate which passed me did not speak, and there was one employee who walked pass who was talking on the phone via her earpiece. The good thing about living in this area, is that there are plenty of other shopping options. I drove 15 minutes to Micro Center in Marietta and similar to Bestbuy, I was greeted at the door. They were much busier than Bestbuy, however, the store manager of Micro Center himself came up to me and assisted me personally. Micro Center had all hands on deck, and it was a perfect shopping experience. I'll never go to Bestbuy Perimeter again. 👋🏼

This review is specifically for the geek squad here: we had an appointment for a battery replacement and it was such a terrible experience. From a rude employee to a painfully slow process only to take almost an hour for them to order a battery for us to get the actual replacement later in the week. The person from the geek squad wasn’t very nice and incompetent. Great combination Best Buy. After a week, when I went in to get the battery actually replaced, again not a great experience. We were called and told the battery had arrived and to come in. When we get there at 10am we’re told that the technician will only come in at 12pm which wasn’t communicated on the phone. The person from the geek squad asked for me to write down my passcode and I refused. THIS IS A CLEAR VIOLATION OF APPLES POLICY. When the battery replacement was complete the person from the geek squad told me they had to replace the display like they did me a favor, but it broke due to their incompetence in replacing the battery so they HAD to replace it. The store in general is fine but AVOID the geek squad here.

The staff members went out of their way to help with my multiple questions. The gentleman who knew where the items were I needed saved me $25 with a lesser expensive product that had the same capabilities.