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Frequently Asked Questions About Best Buy Perimeter

How do I check product availability at the Perimeter Best Buy?
How do I check my order status?
My local Perimeter Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Perimeter stores’ holiday hours?

Recent Reviews

4.0
(3492 reviews)
Natasha M
December 30, 2025
1 out of 5
I did an online order and last minute I could not go to pick it up. I changed it online to have someone else pick it up for me. When she got there, she said was told she needed to wait 45 minutes before they would release the package to her. Their reasoning is because it was changed at the last minute. They didn't call me to confirm the change or anything. I did get an email confirming the change and all it said was that the person would need the order number and ID. Nowhere online or even in my email does it say they'd need to wait 45 minutes. Had that been the case, I would have gone myself later rather than inconvenience someone who was trying to help me. Now she's there waiting for my order to be released. I won't order from here again!
Response from Best Buy
December 30, 2025
Natasha, Thank you for taking the time to share your experience with us. We understand how disappointing it can be when changes are made to an order that don't take place immediately and would like to look into what may have caused update delays with your order. Simply send a private message to Facebook (https://bby.me/9xixuo), Twitter/X (https://bby.me/bqoeuy), or Instagram (https://bby.me/auofp9) and mention that you are replying to Google Review 97827.
Justin V
December 29, 2025
1 out of 5
I recently moved to the area and ordered a TV with delivery and hanging. The delivery which was placed on 12/19 was to be made today (12/29). I was supposed to get a message yesterday confirming my slot. Instead this morning I received a message that kept the 7 am to 7 pm delivery window that wasn’t narrowed down at all. I checked the status on the text message confirming the 7 am to 7 pm slot to see if I could get a better idea. That said there was no delivery scheduled for me. So I called in order to understand what was going on. I was informed that the product wasn’t even in the warehouse and the earliest I could possibly have the TV delivered was Jan 6. Completely unprofessional. Poor communication. Poor execution.
Response from Best Buy
December 29, 2025
Justin, Thank you for the review. We certainly understand the importance of having your delivery and installation on the date you scheduled it. That would be frustrating to have it rescheduled. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 97162
Yvette H
December 25, 2025
5 out of 5
Very clean and organized store.
Andrea C
December 24, 2025
5 out of 5
Z is the man! Thank you so much for getting that laptop for my kid! I’ll let him know all the effort you put into finding it 💪🏆 P.D.: thank you Ryan!

About Best Buy Perimeter

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