Frequently Asked Questions About Best Buy Perimeter
How do I check product availability at the Perimeter Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Perimeter Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Perimeter stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Perimeter Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3490 reviews)
Justin V
December 29, 2025
1 out of 5
I recently moved to the area and ordered a TV with delivery and hanging.
The delivery which was placed on 12/19 was to be made today (12/29). I was supposed to get a message yesterday confirming my slot. Instead this morning I received a message that kept the 7 am to 7 pm delivery window that wasn’t narrowed down at all.
I checked the status on the text message confirming the 7 am to 7 pm slot to see if I could get a better idea. That said there was no delivery scheduled for me. So I called in order to understand what was going on. I was informed that the product wasn’t even in the warehouse and the earliest I could possibly have the TV delivered was Jan 6.
Completely unprofessional. Poor communication. Poor execution.
Response from Best Buy
December 29, 2025
Justin,
Thank you for the review. We certainly understand the importance of having your delivery and installation on the date you scheduled it. That would be frustrating to have it rescheduled.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 97162
Yvette H
December 25, 2025
5 out of 5
Very clean and organized store.
Andrea C
December 24, 2025
5 out of 5
Z is the man! Thank you so much for getting that laptop for my kid! I’ll let him know all the effort you put into finding it 💪🏆 P.D.: thank you Ryan!
DeMion C
December 23, 2025
1 out of 5
I don't know if it's incompetence or what but this store is horrible. Today they had one register open and a million staff walking around the store. I waited 20 minutes to buy one item. Just got to a different location.
Response from Best Buy
December 23, 2025
Hello, DeMion,
Thank you for leaving us a review. It saddens us to hear that your recent experience with us was not a positive one, especially when needing attentive customer service. Nevertheless, we appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #93860" when reaching out on social.