I just left Bestbuy Dunwoody. I needed a surveillance camera installed in my car. I picked the closest seat to the door of where the repair occurs sat down to wait for the tech to finish the installation. After a few minutes of waiting, I see a old white male with long white beard coming through the door pretending to be a customer all awhile racial profiling while I sat in one spot ( never left my chair). I worked in retail while in college and I know all the tactics stores use to racial profile black people. So FYI, apparently you can't patronize Bestbuy while being black. The funny thing is black people are not the ones cleaning you out. You overly surveillance black people in your store so statistically that's who you catch stealing the ones you dont even take a glance at are the ones cleaning you out.
Best place to buy electronic items.
They don’t service Mac. I would have liked to know that before I waited line for 30 min. Which even though I made an appointment felt like I was at a bar with customers around me trying to get the bartender to pick me to order a drink. No checking process despite the signs. When I called to make an appointment I couldn’t talk to a human which would’ve helped tell me they don’t service Mac computers. Very understaffed and depressing atmosphere
Response from Best Buy
July 18, 2025
Hi, Finn,
Thank you for your review. I understand the concern that arises when information is not adequately given leading to later disappointment. This is not the experience we would want you to have. For your convenience, https://bby.me/0ximwh is your go-to place for all things related to Best Buy including services and repair information.
To have your feedback formally documented, feel free to connect with us via Facebook https://bby.me/6rkeb0, Instagram https://bby.me/mc1jvd, or Twitter/X https://bby.me/y4ohfb. Please mention your Google review 17366.
Kind regards,
^Pre