Frequently Asked Questions About Best Buy Perimeter
How do I check product availability at the Perimeter Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Perimeter Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Perimeter stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Perimeter Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3460 reviews)
Steve E
November 06, 2025
5 out of 5
It has been quite some time since I've shopped at Best Buy and more generally anywhere in person. The last several years online was always sufficient. Recently I needed to buy a new TV as well as new computer monitor. These are items you definitely need to see in person before buying so I decided to visit Best Buy since you can usually see floor samples. I was curious how the experience would be considering many people have complained on social media in recent years how bad customer service has become. To my surprise everyone working there was very nice and helpful. It took me awhile to find a tv and monitor I really liked so ive put in a lot of time visiting BB. Bought and returned a lot of different options until finally finding the winners. Each time I had a great experience from purchase to online pickup to returns to getting opinions on what to buy. Hope your next visit to Best Buy will be as good as mine have been.
luis l
October 29, 2025
5 out of 5
I HAD REP BY RHE NAME ALICIA I DIDNT GET HER LAST NAME BUT SHE WENT BEYOND AND HELP ME VERY PROFFESIONAL...EXCELLENT CUSTOMER SERVICE