Best Buy Perimeter

Their customer service is lacking. I stood in the same spot at door cameras for 20 minutes after asking for someone who knew about them, since I just wasted money on Blink, which doesn't work with VPN. And I asked for someone to ask questions and they sent someone that was a lousy bullshiter that just didn't have the slightest clue about any of them.

I visited the Perimeter Best Buy to purchase a new 70-inch TV for my fiancé's birthday, and I was thoroughly impressed by Parker, Hunter, and General Manager Michael from the Edgewood location. They provided an outstanding 10/10 experience! With their exceptional customer service, extensive knowledge, and overall kindness, I will definitely continue shopping here.

With customer service at what seems to be an all-time low in my lifetime, my experience today at Best Buy Perimeter was refreshing. For the mere sake of keeping this abbreviated, Natalie, her fellow associate, and the manager, De'Angelo (?), went above and beyond for me. I have worked directly with thousands of people in customer service, and Natalie is a true gem. She was patient, knowledgeable, informative, and ultimately customer-focused. Another gentleman, who was not directly helping me, offered and allowed me to try on his Apple Watch Ultra 2 while I was comparing the Series 10 with the Ultra 2. The manager on duty, De'Angelo, helped with a tech hiccup via a Best Buy third party vendor...Citibank. With the manager, it was nothing more than a bump in the road. Thank you, Natalie and Team!

There is no way to actually contact the store and the folks at the call center are clueless.