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Frequently Asked Questions About Best Buy Perimeter

How do I check product availability at the Perimeter Best Buy?
How do I check my order status?
My local Perimeter Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Perimeter stores’ holiday hours?

Recent Reviews

4.0
(3591 reviews)
Neha
August 29, 2026
1 out of 5
The manager Richard was the rudest person. I purchased a phone that ended up being defective. It's camera didn't work. When I went to best buy to return it he wouldn't take off the restocking fee. I understand not waiving it if I returned it because I changed my mind. The phone sold to me was defective. The audacity of him to say - "I can waive it but I am not going to" - like on some power trip. When I asked for a replacement under the manufacturer's warranty terms he could not supply them even though the store policy displayed mentions "manufacturer warranty terms available upon request". Customer service here is pathetic. Avoid this location. Edit: The Alpharetta location did honor the return WITHOUT the restocking fee after verifying that the device's camera was indeed not functioning. The manager also confirmed that the restocking fee did not apply if the device sold was defective per store policy. Drive an extra 15 mins for better service.
Response from Best Buy
August 29, 2026
Hello, Neha, Thank you for sharing your concerns with your experience at the Dunwoody, GA Best Buy location. We know that when you are looking to exchange the phone you received that was having a camera issue in store and being charged a restocking fee can be difficult. If you would like to chat with us please reach out to us on any of our social media profiles below with Review 215125 for support. Facebook (https://bby.me/gDfByU) X (https://bby.me/zpmIAs) Instagram (https://bby.me/rsVvnY)
A B
August 25, 2026
5 out of 5
Great staff. Very helpful.
L.G. W
August 16, 2026
5 out of 5
EXCELLENT all the way round from my experience.
Philippe L
August 07, 2026
3 out of 5
I was quite disappointed by Best Buy. I went in to buy ink for a laser printer I had bought there. It was very hard to get any help. When I finally got help, the help was not very helpful. I also noticed that Best Buy did not carry much ink anymore. It turns out they didn't have any for my printer.

About Best Buy Perimeter

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