Frequently Asked Questions About Best Buy Perimeter
How do I check product availability at the Perimeter Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Perimeter Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Perimeter stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Perimeter Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3544 reviews)
Luis G
May 05, 2026
5 out of 5
Good service!!!
Scott A
May 04, 2026
5 out of 5
Just got new charger cable
Unknown J
May 01, 2026
1 out of 5
They need to make the Pokémon drops better and make it fair for everybody whatever happened today was unacceptable and not fair. They open the exit door first to let in the other line that was made of the other side of the store and the employee that opened the exit door was friends with the people that came in first hand shaking and dabbing them i’ve been going to this Best Buy and it’s always been in the entrance door that always starts the line every time I go it’s always something different Please do this better. The line should always be the entrance door not the exit like today and for the employee that opened the exit door for the other line should get fired immediately so unprofessional
Response from Best Buy
May 01, 2026
Hello!
We can imagine how this must have made you feel and would like to look into this to help ensure fairness for all. Please send a private message to one of the links listed below. When doing so, please reference Google Review 147760.
Facebook (https://bby.me/AuJ5Ni)
Twitter/X (https://bby.me/mHa3qx)
Instagram (https://bby.me/82wvfA Buy)
Elijah P
April 24, 2026
5 out of 5
Great staff who helped me and my fiancée with two great, brand new TVs.