BigTart W
December 07, 2025
will not be back to this location. the almost made me walk out he seem so confused about what he was doing. just buying a phone
Do not buy anything that you can’t install or carry yourself. Their Geek Squad installed a tv for me and not only damaged my furniture but left and said the install was fine, and it was not. The tv tilted backwards because they did not put the back pads on the base.
And when I want to this store for help, because it is impossible to get help from the geek number, they claimed they couldn’t help my situation.
I do not believe that they do not have communication with the delivery people.
I also asked for the manager and he chose to not help me even though the store was empty.
When he finally deigned to come, he spoke over me and did not hear my main complaint which was the pickup date. Neither Emmit nor Stacey
who he robbed me off on listened carefully to my issues.
Response from Best Buy
December 03, 2025
Hello,
We understand your concerns with how your TV was installed, and we would like to take a look into this matter for you. Please send us a private message on Facebook, X or Instagram so that we can better assist you. You may use the Google review number 80875 as reference.
X: https://bby.me/nuem78
Facebook: https://bby.me/pqs9rs
Instagram: https://bby.me/7byj4l
I tired to buy a MacBook for 1349 dollars try to give them business no service so I left and went to buy chick filla since we are all hungry.
This the worst store ever. The customer service so bad that they couldn’t know what they are doing. I asked for MacBook Air 13 and they took more than 2 hrs waiting and my name was put waitlist after waiting for 2 hrs. If Google had -100 star, I would have given