Rebecca A
October 05, 2026
Went to buy a $2000 refrigerator we found there. Waited 30 minutes. Asked for help 3 times. Another couple was there prior to us & needed help, too. We left & bought a refrigerator at Lowes. The other couple left, too, after waiting & needing help. Too bad for Best Buy.
Franklin E
September 27, 2026
Was able to get what I needed for my tablet quickly. Setup was easy
Philip M
September 22, 2026
What an awful experience. Bought an open box television supposedly in excellent condition and drove over an hour to this location to pick up. Got home open the box and there’s no remote, cord, stand legs, hardware or instructions inside. Call customer service and explained to four different people the situation. The resolutions they suggested were laughable. In the end I ended up having to return the tv and pay the difference for a new one. Considerable waste of time and money.
Response from Best Buy
September 23, 2026
Hello,
Thank you for taking the time to write a review. When purchasing an open box-excellent condition TV, We would expect all the accessories and components be included in the box. It is disappointing to learn that this was not the case for you.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 225611