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Frequently Asked Questions About Best Buy Gainesville

How do I check product availability at the Gainesville Best Buy?
How do I check my order status?
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gainesville stores’ holiday hours?

Recent Reviews

4.0
(2647 reviews)
Erick B
July 25, 2026
5 out of 5
Stopped by Best buy to purchase some appliances for a Renovation project ive got goin. Alijah assisted me with that answered all my questions. He also informed me of the promotions they had goin on. Signed me up for a credit card. Helped me find a Badass speaker i had been looking for a while. We demoed various speaker options turning Best buy into a party. The quality of customer service from Alijah is next level!!! I got all the info i needed for appliances, purchased the speaker i needed, shopped for some drones i will be purchasing in the near future. I came in shopping for appliances and left with a Badass party box and a happy customer. Best buy give Alijah a promotion!😄
sana a
July 24, 2026
5 out of 5
Dom is the kindest person 1000000/10 , he was so sweet and patient Helped me fix up my iPad with soo much patience
Lisa R
July 21, 2026
5 out of 5
Used the Geek Squad to replace battery in my cell phone. Austin was very friendly, polite, professional, knowledgable. I really appreciated his help and curtesy and that he resolved my problem. Yvan was also very nice and helpful. Best Buy and The Geek Squad should be proud to have Austin representing their company’s. Thank you guys.
Binnur A
July 20, 2026
1 out of 5
We went to Best Buy to buy a cook top. Waited for 20 minutes,went to information desk and ask for assistance twice. They said they were short of staff( they were only two sales associates in the store and it wasn't busy). So after almost 30 minutes of wait ,we left the store. We could not believe it. Best of luck.
Response from Best Buy
July 21, 2026
Hello, Thank you for the review. We can understand not receiving assistance. That is not ideal. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 190930

About Best Buy Gainesville

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