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Best Buy Gainesville
Services Offered
Geek Squad Services
Windows Store
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Gainesville
How do I check product availability at the Gainesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gainesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gainesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2622 reviews)
jason r
May 30, 2026
1 out of 5
made an appointment to get has fixed on my iPhone 7 because it’s new I have to go to a Best Buy or an Apple Store. That’s what the policy is. I visited this location to try to get the back of my iPhone fixed just for them to tell me that they do not fix the back of iPhones so explain to me how in the world I can make an appointment to get the back of my phone fixed and then I drive all the way about a 45 minute drive and they told me I can’t get my phone fixed. If it is true that I cannot get my phone fixed there then it should not be an option and something needs to be updated. A waste of gas and my time.
ThtGuy G
May 17, 2026
1 out of 5
Not even sure how they’re still open. Never no employees working on the floor. Two people working the floor from what the associate told me. Was told I had about 10 people ahead of me. Wait???? To spend 4 grand? Walked out I’ll spend this money somewhere else. Second time this has happened here. Poor management! Management need live team calls when doing a schedule.
Response from Best Buy
May 17, 2026
Hello,
It is frustrating to have to wait for assistance. Please mention review #153430 when connecting on private social media link about this experience.
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julio m
May 12, 2026
5 out of 5
This place is very good. There always ready to help you. And the pick up is fast and on point.
Marisol N
April 30, 2026
5 out of 5
Suly was so nice and helpful when purchasing my new phone, she made sure I understood exactly what i was buying, and helped me get the accessories I needed. I’ll be sure to look for her next time I go.