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Best Buy Gainesville
Services Offered
Geek Squad Services
Windows Store
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Gainesville
How do I check product availability at the Gainesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gainesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gainesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2607 reviews)
Drew B
March 18, 2026
1 out of 5
Allow you to schedule an appt for service and then not have the technician there, or the parts.
Response from Best Buy
March 18, 2026
Hi, Drew,
Thanks for taking the time to reach out about your recent Geek Squad appointment. It can be frustrating when a store doesn't have the part to repair your device. If you'd like to formally document your experience or are in need of further assistance, plesae contact us on social media. Please include Google Review 130926 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sharon H
February 26, 2026
5 out of 5
The geek squad is very helpful and very good 👍
Mike G
February 25, 2026
5 out of 5
Great technology and customer service
Stan B
February 21, 2026
1 out of 5
In the last two years I have purchased an $1100 laptop, two Apple Watches, and a printer from Best Buy. I purposely avoided buying electronics from Amazon because I wanted some support if I were to need it. Man was I mistaken. My 4 month old HP printer gave me an error message and would not print. After two days of frustration with HP, I took the printer back to Best Buy in Gainesville, GA. That’s where I bought it. After all they have Geek Squad. After pleading my case and basically begging for help from Geek Squad and Customer Support, it came down to the fact that I didn’t buy their extended warranty, so they couldn’t help. I informed the manager that if he was unwilling to help, I would never purchase from Best Buy again. His response was “I’m sorry you feel that way, have a nice day.”
If there is no customer service why would I not just order from the comfort of my home and let Amazon bring it to me.
Best Buy, I guess there is no longer a need for you.
Response from Best Buy
February 22, 2026
Hello, thank you for taking the time to leave us a review. Having trouble with your printer so soon after purchase is frustrating. Can you please reach out to us on Facebook (https://bby.me/q2xb5b), Twitter/X (https://bby.me/qja3dg), or Instagram (https://bby.me/uwvg3s) with more information about your experience? Please begin your message with "This is regarding my Google Review #120411".