header_logo

More to Explore

Frequently Asked Questions About Best Buy Gainesville

How do I check product availability at the Gainesville Best Buy?
How do I check my order status?
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gainesville stores’ holiday hours?

Recent Reviews

4.0
(2564 reviews)
nathan h
October 07, 2025
2 out of 5
Its Best Buy, most dont know this but Best Buy puts customers in tiers. Over a decade ago they were loosing out like circuit city. They switched to tiers and now they make a profit. Avg consumer spends $1200 a year on electronics. So if you spend that you are a low end customer, which means you get a 2 week return window. After that it becomes store credit. So you feel like you got your money back and they keep your money.
Response from Best Buy
October 07, 2025
Hello, If you have a recent shopping experience that you receive poor customer service. Please feel free to reach out. Mention review #52705 when connect with us on the links below. Facebook (https://bby.me/jdavjf) Twitter/X (https://bby.me/67pwrx) Instagram (https://bby.me/skui4b)
steve b
October 01, 2025
5 out of 5
Thanks. Had what we needed, and were very helpful
Jose V
September 18, 2025
1 out of 5
Terrible customer service
Response from Best Buy
September 19, 2025
Hello Jose, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/66nr2j), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 45051. Kindest Regards.
Ryan H
September 16, 2025
1 out of 5
Pass the buck. No help here, can't even call the store direct. Don't do business with a company that won't take your calls.

About Best Buy Gainesville

bestbuy.com