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Best Buy Gainesville
Services Offered
Geek Squad Services
Windows Store
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Gainesville
How do I check product availability at the Gainesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gainesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gainesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2599 reviews)
J M
February 08, 2026
1 out of 5
We bought a Hisense U7 100" tv at this store and even before we had made the first payment on it it was already malfunctioning ( a line started showing all the way across about 4" up from the bottom) the store said we had to call Hisense directly to have them fix the tv, we have provided Hisense with all the documents they requested, receipts, serial numbers, pictures of the tv etc and still no help, this tv has less than 50 hours of use and it is already broken, i know sometimes it happens but they should make good on their warranty and have it fixed or replaced , it is a very frustrating situation for us, be careful when buying there, they are very helpful and polite when you are buying but once you're out the door if it breaks it could be a different story and suddenly they may not be so helpful and polite
Response from Best Buy
February 09, 2026
Hi,
Having a TV that has issues after purchasing is frustrating. Allow us to see what is possible. Please connect with us on the social media links. Mention review #114932.
Facebook (https://bby.me/mk127v)
Twitter/X (https://bby.me/lu02b5)
Instagram (https://bby.me/l7xw0f)
Cayden C
January 21, 2026
1 out of 5
Was just in Best Buy in Gainesville and saw two people looking for a camera to buy. I couldn’t help but over hear the employee trying to get assistance from a coworker to get the camera to look at. The employee was ignored countless times by his coworkers no matter who he asked for assistance. Absolutely revolting behavior from his coworkers. He probably could have made a commission too if he sold the camera but his coworkers continued to dismiss him and ignore him no matter who he asked for assistance. Will not shop here ever again. Thank goodness I didn’t buy anything. I hope those coworkers that ignored him learn to do better in the future. Absolutely disgusting behavior from them when they could’ve just assisted one of their own. Such a toxic work environment and I feel sorry for the original employee that was ignored countless times. Hopefully management sees this and helps him or at least disciplines the other coworkers.
Michael R
January 20, 2026
5 out of 5
Excellent customer service!!
Christian E
January 11, 2026
5 out of 5
Awesome 👌