If I could put 0 stars I would I asked about a wifi extender for my ps5 and a lady told me to get a $50 "wifi extender " which after the 45 minute drive home and the 30 minute setup I learned that it was for computers. Im not mad im just disappointed that the worker failed to give me the right device.
Response from Best Buy
October 10, 2026
Hi, Tyson,
Thank you for your review. It can really be frustrating when you're recommended the wrong product, so we understand being disappointed at this experience. If you are still in need of assistance or want to formally document your review, please send a private message on social media. Please include Google Review 232987 when reaching out.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Rebecca A
October 05, 2026
Went to buy a $2000 refrigerator we found there. Waited 30 minutes. Asked for help 3 times. Another couple was there prior to us & needed help, too. We left & bought a refrigerator at Lowes. The other couple left, too, after waiting & needing help. Too bad for Best Buy.
Franklin E
September 27, 2026
Was able to get what I needed for my tablet quickly. Setup was easy