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Frequently Asked Questions About Best Buy Gainesville

How do I check product availability at the Gainesville Best Buy?
How do I check my order status?
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gainesville stores’ holiday hours?

Recent Reviews

4.0
(2642 reviews)
Gustavo F
July 12, 2026
5 out of 5
Helpful staff and quick service
Dennis B
July 11, 2026
1 out of 5
This store is an absolute dumpster fire. You cannot call the store directly and speak to a person. All calls are routed through an AI assistant and you end up if you’re lucky talking to someone in India I tried to schedule an appointment with the “ Certified Apple technician” And they attempted to reschedule me three times because they don’t actually have any technicians who come to work consistently or who feel competent to do basic simple repairs on an iPhone.
Donald J
July 08, 2026
5 out of 5
The help people were focused on helping people like me!
Megan V
July 07, 2026
1 out of 5
Made an appointment to have a phone battery replaced. Called and confirmed they would be able to replace it that daym the lady I spoke to said they should be able to do it before they leave. I told her I live 45 mins from the store and wanted to make sure before I drove all the way therem I arrived and was told at 6:10 that the technician was leaving at 7 and because it takes an hour to fix they couldnt do it. Seriously? What a waste or my time and horrinle customer service.

About Best Buy Gainesville

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