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Frequently Asked Questions About Best Buy Gainesville

How do I check product availability at the Gainesville Best Buy?
How do I check my order status?
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gainesville stores’ holiday hours?

Recent Reviews

4.0
(2619 reviews)
ThtGuy G
May 17, 2026
1 out of 5
Not even sure how they’re still open. Never no employees working on the floor. Two people working the floor from what the associate told me. Was told I had about 10 people ahead of me. Wait???? To spend 4 grand? Walked out I’ll spend this money somewhere else. Second time this has happened here. Poor management! Management need live team calls when doing a schedule.
Response from Best Buy
May 17, 2026
Hello, It is frustrating to have to wait for assistance. Please mention review #153430 when connecting on private social media link about this experience. Facebook (https://bby.me/PdjIfi) Twitter/X (https://bby.me/Jbe67A) Instagram (https://bby.me/imWBrc)
julio m
May 12, 2026
5 out of 5
This place is very good. There always ready to help you. And the pick up is fast and on point.
Marisol N
April 30, 2026
5 out of 5
Suly was so nice and helpful when purchasing my new phone, she made sure I understood exactly what i was buying, and helped me get the accessories I needed. I’ll be sure to look for her next time I go.
Latoya B
April 29, 2026
2 out of 5
Lack good customer service at this store.
Response from Best Buy
April 29, 2026
Hello, Latoya, We appreciate you taking the time to share your feedback. We strive to provide great customer service, so we can understand your concern when that doesn't happen. We'd be happy to document your experience here on a corporate level and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/uojsOj), Twitter/X (https://bby.me/w1Nru7), or Instagram (https://bby.me/A8vv3f). Please reference Google Review, #147043.

About Best Buy Gainesville

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