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Best Buy Gainesville
Services Offered
Geek Squad Services
Windows Store
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Gainesville
How do I check product availability at the Gainesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gainesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gainesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2539 reviews)
Kathy H
July 31, 2025
1 out of 5
It is not likely we will go back to Best Buy for any purchases. We have been in the store several times and were not able to get a salesperson to help. We needed a major appliance but we have now gone to Lowes.
Response from Best Buy
July 31, 2025
Hello.
I understand your frustration about not receiving assistance. I would feel the same way. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/9l8kts), Twitter/X (https://bby.me/i3odsj), or Instagram (https://bby.me/0dzwq8). Please also include Google Review number 22822.
Best,
^Allison
Melis M
July 29, 2025
5 out of 5
It was my first time visiting the Gainesville Best Buy. I was in the area and decided to stop into store. I was well taken care by Kevin and Joseph.
Kevin greeted me at the door and too the initiative to look up the item in the inventory. Literally, it said they had two of the items. He was proactive and looked in the back for them and brought them to me. That is what I call Customer Service
Joseph was the who rang me up and was patient as I redeemed my Best Buy rewards.
Best Buy is blessed to have Kevin and Joseph on their team. I felt like a valued customer and my first visit to a this location amazing.
Leonardo N
July 29, 2025
3 out of 5
It’s a Best Buy. Sometimes you have to go find something physically that you can’t wait for Amazon for. Everything feels overpriced and no one likes working there.
nemyad1
July 24, 2025
5 out of 5
In and out quick. Had what I needed and got checked out quickly