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Best Buy Hiram
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
More to Explore
Frequently Asked Questions About Best Buy Hiram
How do I check product availability at the Hiram Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hiram Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hiram stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hiram Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2254 reviews)
Jonnie M
October 21, 2024
4 out of 5
Very nice people
Francis T
October 20, 2024
4 out of 5
There are no bags in the store after making purchases.
Chris C
October 16, 2024
5 out of 5
This is the coolest best buy because the employees are just wonderful, especially the Geek Squad and Victoria!!!
Andre S
October 08, 2024
2 out of 5
I don’t know if it’s me or not but Best Buy has changed.
No bags to put your merchandise in, barely any employees on the sales floor to help you, terrible.
I visited a few days ago and I stood in the checkout line for about 10 minutes until someone noticed me. Employees were behind me near the exit but didn’t take the time to come over and say anything to me. I looked at them several times wondering if someone would help. Bad service, not enough employees on the floor and barely anyone to help at checkout.
Response from Best Buy
October 08, 2024
Hi, Andre,
Thank you for taking the time to share this feedback with us, although we are saddened to hear you had a negative experience in store. We would like to ensure this is escalated to the appropriate teams for review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64286651. We look forward to hearing from you!
Regards,
^Katie