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Best Buy Hiram
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Hiram
How do I check product availability at the Hiram Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hiram Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hiram stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hiram Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2318 reviews)
Linkhart Q
February 20, 2025
3 out of 5
One employee ignored my husband while he was waiting for help. Then we went to another department and the employee there was very helpful.
Response from Best Buy
February 20, 2025
Hi, Linkhart,
Thank you for your review. I know I sometimes need assistance when contemplating a purchase, so I can understand being frustrated by being ignored. We'd like to ensure this feedback gets into the right hands. Please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention Google Review 64833428.
Warm Regards,
^Meghan
denise m
February 12, 2025
5 out of 5
I always get great deals at Best Buy. This is my 1st choice when I need an appliance.
Cat S
February 09, 2025
5 out of 5
Went back to return a laptop my mom bought and had no problem
Nice employees!
Say!
February 08, 2025
1 out of 5
Absolutely hate it when you try to call a STORE and they only transfer you to some call center nowhere associated to the store. Crap customer service there.
Response from Best Buy
February 09, 2025
Hello,
Thank you for the review. I understand you’re hoping to speak with someone from your local Best Buy store. To ensure both customers visiting our retail stores and those calling in receive the most efficient support, all calls are routed to a national team.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64792400.
Regards,
^Kristy