How do I check product availability at the Hiram Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hiram Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hiram stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hiram Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2480 reviews)
Germaine H
March 30, 2026
5 out of 5
I called Apple to assist me with updating my iPad and I spent 2 hours on the phone and my issue never got fixed. I scheduled an appointment at Best Buy and Jack Saylors fixed my issue. Jack explained everything in a way that I would understand quickly! Jack encouraged me to return to the store with my other devices that I have a problem with. Superb Customer Service at its best with Jack!
-Gigi
Lawrence W
March 19, 2026
2 out of 5
This store feels like the coffee shop of best buys. It feels limited with their products and everytime I go in there they dont have something and have to refer me to a different store or send me away. The staff is amazing though im giving it this rating based on stock mainly.
Response from Best Buy
March 19, 2026
Hello, thank you for taking the time to leave us a review. Being able to find what you need when shopping in store is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #131329".
Facebook (https://bby.me/NVMlA3)
Twitter/X (https://bby.me/NGilQ8)
Instagram (https://bby.me/y1dKIV)
Jessica H
March 15, 2026
3 out of 5
Ok
Reginald W
March 15, 2026
4 out of 5
Also helpful and honest. Staff didn't even have to assist, but helped in several areas with my daughter's cell phone.