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Services Offered
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Frequently Asked Questions About Best Buy Hiram
How do I check product availability at the Hiram Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hiram Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hiram stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hiram Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2378 reviews)
DeneQuia T
July 15, 2025
1 out of 5
The manager was mean to me and shook my hubby and eldest son’s hands after we spent over 1k in this establishment . I was the one who was buying everything but he was very cold towards my daughter and I and more interested in having conversation with my hubby it was very weird and he literally purposely didn’t shake my hand even when I extended it out to him prior to us leaving after I spent all that money in the store 🤦♀️ customer service was garbage we waited 30 minutes before someone finally helped us and when Kurt the manager came again he was cold and barely cared to help . He needs to be fired.
Response from Best Buy
July 15, 2025
Hello and thanks for reaching out on Google, DeneQuia.
Shopping in our stores should be a pleasant experience, and we understand your frustration. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/yfzud0), Twitter/X (https://bby.me/9eoboa), or Instagram (https://bby.me/odfxoi). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 16129.
Regards,
^ Graham
Donald S
July 15, 2025
4 out of 5
A little difficult in finding what I needed
Nancy S
July 13, 2025
2 out of 5
Went here to get a printer. No one came to help with any questions! Could not get any help. Just ended up ordering one online while I stood in the store. Won't go back here!
Response from Best Buy
July 15, 2025
Hello and thanks for reaching out on Google, Nancy.
Getting help in our stores should be easy, and we understand your frustration. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/mw7zi9), Twitter/X (https://bby.me/rw3s4d), or Instagram (https://bby.me/cndhe1). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 15292.
Regards,
^ Graham
Tee G
July 12, 2025
4 out of 5
Marcia in Geek Squad was awesome! She answered all of my questions, handled my computer purchase and set me up with an annual membership. She was down-to-earth and wasn't overselling like a salesperson. Julie(?) just started the job at the time and she did really well setring up my computer on a busy Sunday. I'll be back.