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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Hiram
How do I check product availability at the Hiram Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hiram Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hiram stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hiram Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2500 reviews)
Daniel M
June 22, 2026
1 out of 5
Went in to drop a thousand or so on a tv and one of the employees came up to me talking in this strange clown voice trying to be funny. Highly unprofessional and extremely annoying. Going to buy my tv elsewhere because that was really strange. Management walked right by me when he did it.
Response from Best Buy
June 22, 2026
Hello there, Daniel!
Thank you for taking the time to reach out on Google with a review. It definitely makes sense expecting professional support in store that respects your time. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #175868 in your message. You can find us here:
Facebook (https://bby.me/FV3iCw)
Twitter/X (https://bby.me/DIy81U)
Instagram (https://bby.me/Kn6dzH)
We hope to hear from you!
Lucas P
June 20, 2026
1 out of 5
Talk about supply chain breach.
My family and I had to replace my wife’s iPhone— we went to the Hiram BestBuy to purchase a new iPhone 16e and had a great experience with the sales team.
Getting home we were stunned and disappoint and concerned after opening what appeared to be sealed new packaging only to see that we received a bricked device linked to a hospital chain in Texas.
I had to drive back, speak with the manager, communicate multiple times this made me a little uncomfortable about the Best Buy apple supply chain and they made little no effort to explain or make me feel like I should ever come back.
So disappointed- they rushed me out and did nothing to make me feel like they cared or recognized the inconvenience or severity of the supply chain breach as the premier Apple distributer. Really hard to trust your getting new product when you literally receive sealed product registered to another customer.
Watch what you buy- if you have doubts - trust your gut. Sketch business when a customers trust in your supply chain isn’t priority? Yikes.
Not sure if this is on Apple or Bestbuy but my feeling is it wasn’t on me or Lubbock County Hospital Group.
Response from Best Buy
June 20, 2026
Hello, thank you for leaving us a review. Knowing you are going to have the correct product inside the box is important. Can you please reach out to us on Facebook (https://bby.me/9C45ku), Twitter/X (https://bby.me/PVvUoH), or Instagram (https://bby.me/mhINti) with more information about your experience? Please begin your message with "This is regarding my Google Review #175023".
LovingWithIntegrity C
June 18, 2026
5 out of 5
Excellent experience at Best Buy. The staff was super helpful & knowledgeable without making me feel rushed. Will definitely be shopping here again!
Tamara W
June 13, 2026
2 out of 5
Not really helpful.
Response from Best Buy
June 13, 2026
Hello,
Thanks for your feedback. It's unfortunate that you did not get the help you needed. We would like to get some additional information regarding your visit. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 172182 in your message to us.
X: https://bby.me/uH7GG3
Facebook: https://bby.me/YmoVMQ
Instagram: https://bby.me/KrjXz7