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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
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Google Home Experience
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Hiram
How do I check product availability at the Hiram Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hiram Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hiram stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hiram Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2493 reviews)
RMT I
May 17, 2026
1 out of 5
I dropped off my TV on 5/3 for repairs. I was told it would take a week. Today, 5/17 i have not received a call regarding the status of the repairs. I have made numerous calls, been placed on hold forever just to be told I'll be given a call back. I was given an EXT to contact someone, they never answer and never return the call. I will be going in person today. HORRIBLE EXPERIENCE!!
Yobo L
May 10, 2026
1 out of 5
I bought a fridge from Samsung. The delivery and installation was supposed to be done by Best Buy. The amazing workers said it was too heavy and left it in my garage. They have since marked the installation as complete and said they installed it. Do anything in your power to not have Best Buy deliver an item for you.
D M
April 30, 2026
1 out of 5
How is there no direct phone number to the store? That is crazy. I’ve driven over an hour for a problem twice now that hasn’t been resolved! The “agent “ on the phone says there is no direct number to speak with them but he can have them call me back…How sway?!? You claim they have no way of contacting me. Then they didn’t even call me back! Just give me my shit so I can move on. You want me to drive from Alpharetta to Hiram again during rush hour?! When it can be a simple phone call! This is ridiculous
Rock M
April 30, 2026
1 out of 5
Me and my friend had a bad experience at your Best Buy store in Hiram. The first employee who assisted us rolled his eyes, made negative facial expressions, and acted like he did not want to help. He also asked why I wanted that phone and said it was “not in style anymore,” in a dismissive way.
Instead of assisting me, he sent me to another employee to complete the purchase. He also called over coworkers, and they were all looking in our direction, which made me feel uncomfortable and disrespected.
I expect to be treated with respect as a customer. Please address this situation.
Thank you