How do I check product availability at the Hiram Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hiram Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hiram stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hiram Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2428 reviews)
Chris S
November 22, 2025
5 out of 5
Appreciate Vensin for his quick help in getting me to all my needs for my parents Christmas gift! All staff was kind and cordial, and products were well stocked.
Mike P
November 21, 2025
1 out of 5
Ryan at this location has a terrible attitude and does not need to be in customer service
Response from Best Buy
November 21, 2025
Good Afternoon, Mike,
We certainly understand how you are feeling after not getting the help you needed while shopping in store with us. We would love to learn more about these concerns. Please feel free to send us a private message on social media, so we can better assist you.
- Facebook (https://bby.me/oxcai2)
- Twitter/X (https://bby.me/tqok8g)
- Instagram (https://bby.me/mjka9h)
Jacob D
November 21, 2025
1 out of 5
Prismatic Figurine Box Drop date 11/21, 25 person line. This Best Buy had 0 for some reason.
joey p
November 17, 2025
3 out of 5
Best buy is okay but the Apple Service center is trash. Why would anyone spend 50 usd on an insurance policy for 200 headphones that have a 25 usd deductible? The headphones need a 15 dollar part but instead they want to charge 25, and refurbished your broke set and sell them for 150 making more profit. I cant stand apple.