How do I check product availability at the Hiram Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hiram Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hiram stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hiram Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2424 reviews)
Jay C
November 11, 2025
1 out of 5
Incompetence is the most filtered word I can think of when it comes to how they NEVER handled my situation. Customer service does not exist at this location. Accountability does not exist at this location either. If you value your time and money don’t waste it at this location!
Morgan O
November 11, 2025
1 out of 5
If I could leave 0 stars I would. Upset is not even a word. Drove 2 hours for an open box that was a “excellent” condition TV. After getting home and unboxing it, it was missing every important piece it needs. Will never return!!!
nova n
November 09, 2025
5 out of 5
Dylan is personable and helped me make a decision on which gaming headset i should choose. He had personal experience with the items and didn’t try to force me out of my price range while still giving me information on why the higher price tier would be better for a long term investment. Look for Dylan!
Zachary K
November 08, 2025
5 out of 5
Didn't find what I was looking for, but the employees were attentive and the store was well kept.