Thanks for sharing your experience with us. We're concerned to hear about this. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/e8SUAQ), Twitter/X (https://bby.me/bOPqkZ), or Instagram (https://bby.me/9HjCZg) and mention your "Google review #150968," we'll be happy to look into this with you.

Leon C

May 10, 2026

1 out of 5

Drove an hour and half to buy a dryer, was told new out of box, item was had a small dent and a few scratches, so they discount it. Came home and hook it up, did a load of laundry the dryer is a day old and doesn't not heat up at all it was high.

Response from Best Buy Appliance Outlet

May 10, 2026

Hello, Thanks for leaving your feedback. It's unfortunate that your dryer does not work as expected. We know that can be disappointing. We're happy to help in any way possible. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 150957 in your message to us. X: https://bby.me/jEWhJG Facebook: https://bby.me/1xNDV5 Instagram: https://bby.me/kgic9Z

Jerry W

May 04, 2026

5 out of 5

Very helpful staff. Quick and easy experience.

ryan m

April 29, 2026

5 out of 5

Good customer service

About Best Buy Kennesaw Outlet

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