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Best Buy Kennesaw Outlet
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Recent Reviews
3.3(192 reviews)
Evan A
March 27, 2025
1 out of 5
I picked up and open box tv got home and it was defective. It had been dropped. I took it back and got a full return. Do not buy an open box TV unless you fully inspect it first. Thankfully I was only 10 min away.
Response from Best Buy Appliance Outlet
March 27, 2025
Good Evening, Evan,
We certainly understand how you are feeling after having an issue with your recently purchased open box television. We would be happy to assist you. Please feel free to send us a private message via social media with your full name, phone number, email address, and Google review reference number: #64976101.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Otto W
March 26, 2025
1 out of 5
This place is disgusting. The smell is truly retched. The AC was completely turned off, all doors closed with zero airflow. Should be fined for being a health hazard and shut down. We are sick now from just spending moments in here.
Response from Best Buy Appliance Outlet
March 26, 2025
Hello and thanks for reaching out on Google, Otto.
Shopping in our stores should be a pleasant experience and we are saddened to hear we did not meet your expectations. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64969870.
Kindly,
^Graham
Kailee F
March 02, 2025
5 out of 5
We found a really nice Samsung fridge here that Seth helped us out with. Great experience overall.
Amy A
January 30, 2025
1 out of 5
Every time I call, I am put on hold and the system hangs up on me after a minute or two. Every time. It’s very frustrating! They need more staff.
Response from Best Buy Appliance Outlet
January 30, 2025
Hello, Amy,
Thank you for leaving us a review. As a consumer myself, I understand the importance of needing support. If I were you, I would also be reaching out. We appreciate your feedback and would like to offer further assistance. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64755615" when reaching out via social media.
Thank you,
^Ruby