Best Buy Kennesaw Outlet

A good place to find discounted appliances, TVs, electronics, and computers. This is where Best Buy sells many of its return and scratch and dent items.

Skip it. There is no intelligence in how items are priced compared to new, in box - for example, some scratch and dent items are the same price or higher than the current sale price on the website for new product. Several items that show available on the website couldn't be found. I was particularly interested in a $11k refrigerator that was deeply discounted, so I drive out there primarily to see that piece in person but they could only show it on a pallet, all wrapped up so there was no way to see any damage or current condition that would justify the pricing. The staff said I could buy it and if I'm not happy with it once it is delivered and unboxed, they could pick it back up within 15 days. Based on the other reviews about their 3rd party delivery provider, that's a hard pass. Also, they said they don't know if anything has a factory warranty and it comes down to if it has been registered with the factory by someone else so of course, they push their in-house warranty. They did offer to hold it for me, so I tried to call back when I couldn't make it there due to storm damage and you cannot reach anyone at the store - you get an overseas sales team that cannot reach anyone at the physical location and they know nothing about holds. They also raised the price of the unit I had on hold within one business day and wouldn't honor the original price. This is not a serious business, so swipe your credit card at your own risk.

I purchased a dryer at the Kennesaw Best Buy on 7/7/26, got it home, installed it and the dryer did not work - wouldn't run passed 10 seconds. Disconnected it, loaded it back in my truck, took it back up to the store on 7/8/26. Needless to say, I purchased another dryer and came home to unload it, install it and guess what, this dryer worked but the belt had come off the drum and made this terrible loud noise. So this location is 2 for 2 in selling non-working appliances. They may have great prices, but they are NOT doing any type of pre-checks on their inventory to ensure it is fully up and running to sell to customers. I am very disappointed in this entire experience and Best Buy. So beware if you purchase anything from this store, it may not work when you get home.

Having incorrect hours for your customers after you drive 40 min is almost stupid. Better customer service make better rating