I saw some really quality products
Geek Squad is incompetent, they can’t do anything without trying to refer you to Apple, aren’t they supposed to be Apple specialist certified?
Me and my wife bought a 2700 dollar tv here last week had it scheduled for today. We received no call no show. Never received a 4 hour window but got a window from 7am to 7pm and was told that’s normal. You can’t reach anyone at the store because they forward the calls to an automated system. Never coming here again definitely going to Costco or something else.
Cameron R
January 13, 2026
We visited today because my wife's phone wasn't working. William with Geek Squad at the Barrett Parkway location saved the day. He was professional, proficent and knowledgeable. He fixed our problem and saved the day.
If you do not know, like we didn't, you have to make an appointment to see a team member. Thanks again William. 🙏