Best Buy Kennesaw

Very clean, helpful and accommodating staff.

Best Buy is always a great place to shop for electronics, appliances, and tech-related products. The store is clean, organized, and easy to navigate, which makes it simple to find what I need without feeling overwhelmed. I really appreciate the wide selection of products, from computers and TVs to accessories, smart home devices, gaming items, and everyday tech essentials. The staff are also helpful, knowledgeable, and friendly. They do a great job answering questions, explaining product differences, and helping customers make informed decisions without feeling pressured. That kind of support is especially valuable when shopping for technology, because it can be hard to compare features or know what is actually worth buying. Overall, Best Buy is a reliable and convenient place to shop. Between the great selection, helpful employees, clean store, and ability to compare products in person, it is one of the best places to go for electronics and tech needs. I always appreciate being able to see products up close, ask questions, and leave feeling confident about my purchase.

Not enough staff available to assist customers. I had a Geek Squad appointment, showed up early and still had to wait over 40 minutes for someone to help me because there was only one person at the Geek Squad counter helping 6 people. Same thing happened when I came back to pick up my item once it had been repaired. 1 person assisting 6 people.

They definitely seem both under abd over staffed. Really nice store but the long waits and watching one employee get overworked at the register is sad . Hopefully their hiring or start pointing more people to registers instead of walking around pretending to be busy.