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Frequently Asked Questions About Best Buy Kennesaw

How do I check product availability at the Kennesaw Best Buy?
How do I check my order status?
My local Kennesaw Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Kennesaw stores’ holiday hours?

Recent Reviews

3.8
(2131 reviews)
Nancy S
October 17, 2026
5 out of 5
THANK YOU HASLETT FOR HELPING ME!
Jared B
October 16, 2026
5 out of 5
I was promptly greeted upon walking in (a big plus). I was immediately asked if it was anything they could help me with. The person that asked was not exactly sure of the correct answer but I loved how she immediately asked me to wait while she checked with someone else that knew the answer to my question. Great customer service!
Baya P
October 15, 2026
5 out of 5
In & out. Great customer service.
Bobbi H
October 14, 2026
1 out of 5
Terrible customer service at Best Buy in Kennesaw. Not a single employee asked if I needed help. There were at least 10 employees just standing around doing absolutely nothing, which is crazy. You would think with that many employees, someone would actually try to help customers. Very disappointing experience
Response from Best Buy
October 15, 2026
Hello, Bobbi, Thank you for sharing your feedback with us. We strive to provide excellent customer service and a welcoming shopping environment, and we understand your recent experience fell short of those expectations. Please send us a direct message through one of our social media platforms, so we can look into this further and assist you. Be sure to mention Google Review 238384. Instagram (https://bby.me/JHdSUf), X/Twitter (https://bby.me/PaWomk) or Facebook (https://bby.me/a1zUsi)

About Best Buy Kennesaw

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