Best Buy Kennesaw

I went to that facility off 850 Cobb Place and had nothing but a poor experience with everyone being too busy to attend to me. I returned 2 days later and met Jacob who was so knowledgeable and helpful so much so that I ended up making a sizable purchase based on his recommendation. Jacob took what would be a 2 star review to a 4 star review.

Great staff and nice selection of things to check out. Never had any issues with returns when I had to make one. Stress free. Staff is knowledgeable about things and have helped guide me to make some great purchases.

Though I didn’t buy anything, it’s so nice to still have a place to go to get your electronic needs met. It was a beautiful escape from a hot day. Everyone is so friendly.

Perfect — here’s the revised version for your Best Buy review: --- I bought a Whirlpool over-the-range microwave, and after just 7 months, it failed. Grease got into the internal components and damaged it, and Whirlpool refuses to cover it under warranty. They’re trying to shrug it off as “normal use,” which is ridiculous. Imagine if a washing machine leaked water into the control board and the manufacturer said that was normal, that’s exactly what Whirlpool is doing here. Best Buy can’t do anything about it since it falls under the manufacturer’s warranty, so I’m leaving this review to let Best Buy know what kind of brand they’re selling and how Whirlpool treats their customers. Very disappointed.