Frequently Asked Questions About Best Buy Kennesaw
How do I check product availability at the Kennesaw Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kennesaw Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kennesaw stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kennesaw Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.8(1950 reviews)
Foster D
March 01, 2026
1 out of 5
They have the baby changing station in the middle of the bathroom. Had random people staring at my naked baby while I was changing her. On top of that I had employees laughing at me telling my wife how uncomfortable it is to have that in the middle of the bathroom instead of in the stall. Vary unprofessional. And pretty disgusting! Will not be returning to this Best Buy what’s so ever. The people and place was vary nasty!
James L
February 28, 2026
4 out of 5
Not pushy, but ended up spending twice what I wanted to spend. New TVs have crappy speakers.
Scott T
February 28, 2026
5 out of 5
Great service from Esteban. I came in shopping for a computer monitor. The one I wanted was not on display but was in stock. He grabbed it from the warehouse for me. He went over the my best buy membership with me and I added it because of the extended return policy. Quick and easy visit. The store was clean. They need to work on having more displays out to look at. They had a small range of 6 or so budget friendly monitors on display and a section for the overly expensive gaming pc setups. Not much in between was displayed.