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Frequently Asked Questions About Best Buy Kennesaw

How do I check product availability at the Kennesaw Best Buy?
How do I check my order status?
My local Kennesaw Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Kennesaw stores’ holiday hours?

Recent Reviews

3.8
(1774 reviews)
Diego M
July 11, 2025
4 out of 5
Buenos productos y a buen precio
Erica H
July 09, 2025
1 out of 5
**BEWARE OF THIS COMPANY** THEE absolute worst customer service I’ve ever experienced in my entire life. DO NOT BUY ANYTHING FROM HERE. In short, BEST BUY charged me $900 for an appliance but only refunded me $800 for the same item i returned. This store that issued the $800 refund said they can’t help me and referred me to customer service which is HORRIFIC. This company needs to be out of business!!!! I keep getting bounced around from number to number and person to person and i bet they hope i give up so they don’t have to refund me my money. DO NOT BUY ANYTHING FROM BEST BUY! Trust the reviews !! They are telling the truth! TRULY AWFUL EXPERIENCE AND A HORRIBLE COMPANY.
Response from Best Buy
July 11, 2025
Hi, Erica, Thank you for your review. I am truly sorry to hear about the issues you've faced with receiving your refund. This certainly isn't the experience we would want for any of our customers. I can only imagine how frustrating this must be for you. We would be very happy to look into this further and help resolve it. For us to do so, please message us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Kind regards, ^Pre
Linda C
July 08, 2025
5 out of 5
I was looking for a laptop for my startup business. I struggled to find what I needed at other places. But I was able to find just the perfect thing and had amazing help there at Best Buy
Mark T
July 07, 2025
5 out of 5
Was looking for the Apple rep and was approached by Astor who advised me the rep wasn’t available and could he help. As a 77 year old looking for an Apple Watch I was very impressed by Astor’s extensive knowledge and helpfulness about the different models and his word of caution that if I changed my mind due to a lower price elsewhere (Amazon prime sale) a return would incur a stocking fee.

About Best Buy Kennesaw

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