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Frequently Asked Questions About Best Buy Kennesaw

How do I check product availability at the Kennesaw Best Buy?
How do I check my order status?
My local Kennesaw Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Kennesaw stores’ holiday hours?

Recent Reviews

3.8
(2027 reviews)
melisha s
June 13, 2026
1 out of 5
Made an order, promised a delivery time and never showed up! They hire out the delivery with no control and customer service sounds like robots from India. I’m so frustrated that there is lack of management to escalate the issue. 😭
Response from Best Buy
June 13, 2026
Hello, It can be really frustrating when an order isn't delivered as expected, so we understand your disappointment. If you would like assistance, please reach out to our team on social media. Please include Google Review 172098 in your message when reaching out. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Doug P
June 10, 2026
3 out of 5
Good help from floor salesperson. The 2 checkout people took their time. Lethargic or don't seem to care.
Response from Best Buy
June 11, 2026
Hello, Thank you for the review. We understand your concern with the check-out process. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 171321
Jeff G
June 10, 2026
5 out of 5
Help was excellent Found what we needed Actually found old account and activated ancient gift card
andrew m
June 07, 2026
5 out of 5
Went in for a tv, they had competitive prices and a good selection. Malachi was friendly, helpful and knowledgeable.

About Best Buy Kennesaw

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