Frequently Asked Questions About Best Buy Kennesaw
How do I check product availability at the Kennesaw Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kennesaw Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kennesaw stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kennesaw Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.8(1920 reviews)
Breanna B
January 09, 2026
5 out of 5
I went to find a monitor to do work and some gaming on occasionally. One of their reps came over to help me out. They were very polite and helpful, notified me of some great deals that were going on. They did not pressure me to buy any one specific thing and answered all my questions. Good experience. Plenty of parking. And I was greeted politely by staff when I first walked in too.
Cindi Y
January 07, 2026
1 out of 5
Do not speak to the AT&T reps at this store. They lie and mislead you to switch over. Complete waste of time and money.
Response from Best Buy
January 07, 2026
Cindi,
It's saddening to know of what you've experienced with the AT&T representative at this location. We'd be happy to take a look at what happened and offer any support that we can. Send a private message via Facebook (https://bby.me/b42yzi), Twitter/X (https://bby.me/g7vreu), or Instagram (https://bby.me/vr7jaj) and mention Google Review 101698. Thanks.
K S
January 04, 2026
5 out of 5
Jacob in TV is amazing. We went into the store no less than 5 times comparing tv models and Jacob was so kind and patient every time. His knowledge on tvs is off the charts. He is amazing and will be back because of him.
Maibeth M
January 04, 2026
5 out of 5
Hay gran disponibilidad de dispositivos y excelente atención.