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Frequently Asked Questions About Best Buy Macon
How do I check product availability at the Macon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Macon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Macon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Macon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2239 reviews)
Rachad H
August 26, 2025
1 out of 5
Not DIY-Friendly? Geek Squad Walks Away
Scheduled Geek Squad to install an Ecobee Premium thermostat, and they flat out refused to do the job. My system is a standard 24V setup with R, W, Y, G, and a common wire (labeled “X,” which is just another name for C). Instead of simply moving X to the Ecobee’s C terminal, they told me it wasn’t compatible and walked away.
The reality? It is compatible. Ecobee’s own documentation confirms it. Any HVAC tech or even a confident DIY homeowner could have done this in under 30 minutes. But apparently if it’s beyond setting up your Wi-Fi password, turning on your TV, or pushing the “on” button on a computer, Geek Squad can’t handle it.
Best Buy seems to only want the easiest “plug-and-play” jobs and backs out of anything that requires the slightest technical knowledge. A complete waste of time and money. Geek Squad needs serious training before they should be charging anyone for “installation services.
Destiny P
August 13, 2025
1 out of 5
i was scheduled for a delivery today. waited all day just for them to try to postpone my order for another week! won’t be shopping at this location ever again.
Response from Best Buy
August 14, 2025
Hello, Destiny,
Thanks for reaching out and providing your feedback. Having your delivery rescheduled is never great, so I can understand your disappointment. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/mqx1lv), Twitter/X (https://bby.me/6ie9f1), or Instagram (https://bby.me/57gv7f). Please reference Google Review #28887.
Regards,
^ Aaron
NEON P
August 11, 2025
5 out of 5
Great experience
Shirley R
August 05, 2025
5 out of 5
Easiest exchange I’ve ever made. Always excellent service at Best Buy.