'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Services Offered
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Macon
How do I check product availability at the Macon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Macon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Macon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Macon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2254 reviews)
casey t
October 05, 2025
5 out of 5
Great experience helping me with purchasing a VR MetaQuest for my son!
Donald H
October 02, 2025
5 out of 5
As I walk in they greet you with curious and offer assistance,And I love that u don't have to look for anything,
Bridgett W
October 02, 2025
1 out of 5
We was in the middle of check out and this guy that works there said we couldn't check out at the front we had to go to the electric station and they just left us over there for ever and kept walking past us then he wouldn't even check us out and it wasn't like they was busy at all and the worst part we are buying our 3rd pc spending lots of $$. We had went earlier in the week on Tuesday and our check out lady was great so I won't be back on a Thursday.
Response from Best Buy
October 03, 2025
Hello Bridgett,
Thanks for reaching out and providing your feedback regarding your visit to the Macon location. We can understand how your experience would cause you some disappointment. We would love to document your experience as we are always looking to improve. To start, you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #51047 in a private message.
Facebook (https://bby.me/tg4a4d)
Twitter/X (https://bby.me/qqyndh)
Instagram (https://bby.me/5tu2dw)
Thanks,
Ben G
September 29, 2025
1 out of 5
My days of best buy are over now. They have outsourced their call center to a rather disgusting overseas unit. My purchase of a home electronics warranty is useless since I can never get any resolution with them and now any time I call they act like they cannot hear me and hang up the call. I am not rude or aggressive with them. They are just nasty people. Its rather convenient that they all the sudden can't hear me during the part of the call that they dont want to deal with. Its a very simple issue. I have a broken controller and have used my warranty and they are supposed to send one out and have so far refused to do so. When I call now to check my order they just find a time to hang up. Over $200 for a warranty and can't get a $59 controller replaced. This has been going on since 6-5-2025. Its not 6-29-2025
Response from Best Buy
September 29, 2025
Hello, Ben.
We know how important it is to be to speak with someone who can get you a replacement controller. If you still need some help, please reach out to us on social media. Also, be sure to reference your Google Review number #49682.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy