How do I check product availability at the Macon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Macon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Macon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Macon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2311 reviews)
Justino L
April 01, 2026
4 out of 5
I went to buy a open box refrigerator and I found one but it was very nasty on the inside and full of water from not sure where and it was priced kinda high. I talked to the manager about reducing the price some more and his response was yeah sure $50 off that price showed. So needless to say I didn't buy. I would say if you asking that much I would think I would get all the water out and cleaned up much better than it was.
Travis J
April 01, 2026
1 out of 5
I was sold some defective blink cameras...
Response from Best Buy
April 01, 2026
Hello, Travis,
Thanks for leaving a review. It's always frustrating when a new purchase doesn't work as it should. Our team would be happy to look into your options. Please send a private message on social media and include Google Review 137431 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
B B
March 27, 2026
1 out of 5
Will not stand behind any of their products and geek squad is a joke. Ive spent thousands of dollars and I am a rewards member... whatever that means and they canceled their phone warranties and didnt tell anyone. I just went to use my warranty and was told I no longer had one. I called Samsung and neither would they. Had the same issue with several different things. They ALWAYS want to sell you the most expensive stuff when there are cheaper options. TAKE CARE OF YOUR PEOPLE
Response from Best Buy
March 27, 2026
Good morning,
Thank you for sharing this with us. We understand finding out that you no longer had protection for your phone, when you went to use it, isn't ideal. We'd be happy to look into this with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/8LluR3), Twitter/X (https://bby.me/ynCQqt), or Instagram (https://bby.me/JDH6pc), and refer to your "Google review #135269" in your message.
Pablo M
March 21, 2026
1 out of 5
Trash store. Staff is trash as well. I live 10 mins from the store, but would prefer to drive an extra 25 mins to another store than deal with them
Response from Best Buy
March 21, 2026
Good afternoon, Pablo.
We definitely get always wanting a positive experience in store. We'd like to know more about your time with us and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #133154" for reference. You can find us here:
Twitter(X):
https://bby.me/FJf47S
Facebook:
https://bby.me/oKi07O
Instagram:
https://bby.me/fq72wm