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Best Buy Macon
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Frequently Asked Questions About Best Buy Macon
How do I check product availability at the Macon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Macon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Macon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Macon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2108 reviews)
Khaliysa R
October 19, 2024
1 out of 5
I had an unpleasant experience with customer service persona by the name Jordan and ,at geek squad at Best Buy on presidential .The representatives were not attentive at all, making me feel ignored and undervalued. My questions were met with vague responses, and They were not attentive or helpful at all !! The lack of professionalism and Communication was frustrating. Overall, I left feeling disappointed and would not recommend their services based on this experience.
Response from Best Buy
October 19, 2024
Hello, Khaliysa,
Thanks for reaching out and providing your feedback as this helps us to improve. Getting the help and answers to your questions should be easy, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64329836.
Kind regards,
^Aaron
Lauren T
October 17, 2024
5 out of 5
Debbie with the pink hair is the best associate I have ever met in best buy, and maybe ever honestly. She's such a joy to talk to and be around! She got us promo cards and everything! She's definitely doing her job and loving it.
Xavier M
October 12, 2024
5 out of 5
Great location with great people. The District manager Brian is always ready to go over and Beyond for his customers!
Jjkb J
October 10, 2024
5 out of 5
Amazing