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Frequently Asked Questions About Best Buy Macon
How do I check product availability at the Macon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Macon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Macon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Macon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2322 reviews)
Orantate S
May 12, 2026
5 out of 5
Good place to shop
Michael W
May 10, 2026
2 out of 5
Can't find anything. Selection is terrible. There is no reason not to just shop online and get better deals
Response from Best Buy
May 10, 2026
Hi Michael,
Thanks for sharing your experience with us. We're concerned to hear that you haven't been able to find what you're looking for in stock. If you'd like to share more or need any help, please send a private message on one of our social media platforms, Facebook (https://bby.me/CWPD8a), Twitter/X (https://bby.me/ppaa9l), or Instagram (https://bby.me/5ZOdWH) and mention your "Google review #150970," and we'll be happy to look into this with you.
amanda v
May 06, 2026
1 out of 5
Absolutely do not order any appliances for delivery from Best Buy. To say this has been a difficult situation would be a gross understatement.
The first products we had delivered everything went great. Then we placed another order.
Delivery people were rude and installed my washer incorrectly. The dryer delivered was defective. I have now been waiting 2 weeks for this product to be delivered. I have made 17 calls to the call center to follow up on this. Had numerous deliveries cancelled with no explanation. The call center is rude and unhelpful. They have lied to me several times. They have not solved the issue.
Finally contacted someone who got in touch with the store. It took several emails to finally get a call back and was told “there’s not anything else I can do”.
I was planning other purchases from Best Buy, but I will never buy there again.
Vicky W
May 01, 2026
5 out of 5
Great Service Evan! Will let you know about Geek Service later. Bought new computer and they are transferring data for us. Stand by for update? 😁