header_logo

More to Explore

Frequently Asked Questions About Best Buy Macon

How do I check product availability at the Macon Best Buy?
How do I check my order status?
My local Macon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Macon stores’ holiday hours?

Recent Reviews

3.9
(2311 reviews)
Justino L
April 01, 2026
4 out of 5
I went to buy a open box refrigerator and I found one but it was very nasty on the inside and full of water from not sure where and it was priced kinda high. I talked to the manager about reducing the price some more and his response was yeah sure $50 off that price showed. So needless to say I didn't buy. I would say if you asking that much I would think I would get all the water out and cleaned up much better than it was.
Travis J
April 01, 2026
1 out of 5
I was sold some defective blink cameras...
Response from Best Buy
April 01, 2026
Hello, Travis, Thanks for leaving a review. It's always frustrating when a new purchase doesn't work as it should. Our team would be happy to look into your options. Please send a private message on social media and include Google Review 137431 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
B B
March 27, 2026
1 out of 5
Will not stand behind any of their products and geek squad is a joke. Ive spent thousands of dollars and I am a rewards member... whatever that means and they canceled their phone warranties and didnt tell anyone. I just went to use my warranty and was told I no longer had one. I called Samsung and neither would they. Had the same issue with several different things. They ALWAYS want to sell you the most expensive stuff when there are cheaper options. TAKE CARE OF YOUR PEOPLE
Response from Best Buy
March 27, 2026
Good morning, Thank you for sharing this with us. We understand finding out that you no longer had protection for your phone, when you went to use it, isn't ideal. We'd be happy to look into this with you. Please send a private message on one of our social media platforms, Facebook (https://bby.me/8LluR3), Twitter/X (https://bby.me/ynCQqt), or Instagram (https://bby.me/JDH6pc), and refer to your "Google review #135269" in your message.
Pablo M
March 21, 2026
1 out of 5
Trash store. Staff is trash as well. I live 10 mins from the store, but would prefer to drive an extra 25 mins to another store than deal with them
Response from Best Buy
March 21, 2026
Good afternoon, Pablo. We definitely get always wanting a positive experience in store. We'd like to know more about your time with us and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #133154" for reference. You can find us here: Twitter(X): https://bby.me/FJf47S Facebook: https://bby.me/oKi07O Instagram: https://bby.me/fq72wm

About Best Buy Macon

bestbuy.com