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Frequently Asked Questions About Best Buy Macon
How do I check product availability at the Macon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Macon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Macon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Macon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2314 reviews)
Wesley H
April 18, 2026
4 out of 5
I enjoy the instant gratification of having what I buy in my hand then and there opposed to waiting on a shipment... I also like being able to handle all thr items as I decide which I want as opposed to looking at pics and specs online... but its weird that a $40 item is locked on a case but a $240 version is just hanging on the pegboard (even same brand) funny to me. Since e they're never really busy, its easy to get assistance if I need it.
Keary S
April 12, 2026
1 out of 5
There is a thing called customer service. These guys and girls know nothing about it. They want you to pay for a yearly membership to get a common courtesy like price matching. Whoever the sales advisor on duty here at presidential partway location is very rude and condescending. Most anywhere else would simply apply a refund to the card and or apply it to a future purchase. Well unfortunately my future purchases of any blink cameras will be from Lowe's or anywhere else other than best buy. Thanks for your default reply. However, I do not use social media
Response from Best Buy
April 13, 2026
Hello, Keary,
Thank you for sharing your feedback regarding your experience with us. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let’s get this documented and reviewed further for you.
First, we will need more details from you. Please message us through one of our social media channels below:
Instagram (https://bby.me/DAfC3x)
X/Twitter (https://bby.me/VQf3PU)
Facebook (https://bby.me/EChQvP)
Be sure to send the full details of your situation. Also add Google Review 141004. We look forward to hearing from you.
Justino L
April 01, 2026
4 out of 5
I went to buy a open box refrigerator and I found one but it was very nasty on the inside and full of water from not sure where and it was priced kinda high. I talked to the manager about reducing the price some more and his response was yeah sure $50 off that price showed. So needless to say I didn't buy. I would say if you asking that much I would think I would get all the water out and cleaned up much better than it was.
Travis J
April 01, 2026
1 out of 5
I was sold some defective blink cameras...
Response from Best Buy
April 01, 2026
Hello, Travis,
Thanks for leaving a review. It's always frustrating when a new purchase doesn't work as it should. Our team would be happy to look into your options. Please send a private message on social media and include Google Review 137431 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport