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Frequently Asked Questions About Best Buy Macon

How do I check product availability at the Macon Best Buy?
How do I check my order status?
My local Macon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Macon stores’ holiday hours?

Recent Reviews

4.0
(2282 reviews)
Jalia F
December 30, 2025
5 out of 5
LW gave us Great experience! He was polite, worked hard, and handled everything with care. Communication was clear and everything went smoothly from start to finish.
Alex H
December 27, 2025
4 out of 5
But TVs and electrical products from here plenty of times before but here moving up here I bought three new TVs and electrical products for sounds around system anesthetics plenty of help plenty of suggestions knowledgeable salespersons had a good time and will be back for more Thank you
Candis J
December 27, 2025
1 out of 5
The way they treat certain customers 🥴 sat there and watch one of their workers treat someone that looks like him with the upmost respect while doing a return. When it came down to me and my return😑 stupid remarks, attitude, & hand gestures. Kept my composure because i have too much to lose. It’s not my fault you’re stuck behind a register helping customers in a country that’s set up for YOU to win.. DO BETTER!!!!
Response from Best Buy
December 28, 2025
Hello there, Candis! Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience in store with your return. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #96474" for reference. You can find us here: Twitter(X): https://bby.me/ckk518 Facebook: https://bby.me/enucpy Instagram: https://bby.me/kxlvuv.
Matt R
December 26, 2025
2 out of 5
Save yourself a trip and order it online because it won't be in stock anyway. Since covid you can't even find an employee to help and if you do plan on waiting a half hour. It's a shell of the store it used to be.
Response from Best Buy
December 27, 2025
Hi, Matt, Thank you for your review. It can be difficult if you aren't able to find the help you need. If you are in need of assistance or want to have your visit formally documented, please send a private message on social media. Please include Google Review 95774 in your message. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport

About Best Buy Macon

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