Nathan F
December 06, 2025
TERRIBLE, and I do mean TERRIBLE customer service. This place used to be a good to for electronic devices, and knowledgeable staff. The customer service is got from the greater at the door was terrible, and the only, and I do mean ONLY employee to even speak to me while comparing different tv models.
Response from Best Buy
December 06, 2025
Hello, thank you for leaving us a review. Being able to ask questions about your electronics before purchase is an important part of the shopping experience. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #82714".
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Lennie R
November 30, 2025
Been there a few times and its like you have to beg a sales associate to let you spend money. Once I get their attention service is okay. But the store itself has mostly what you're looking for.
Michael
November 30, 2025
Ask for Malik at the Macon location. I can't even begin to explain what I went through this weekend. I went to Best buy in Warner robins and we're absolutely zero help. My iPhone had issues and I was told the was nothing they could do . I was told I would have to go to Apple and have them hold 625 dollars on my credit card until a new phone was shipped to me and the old phone was sent back. Praise YAH for Malik at Best buy the Macon Georgia location.💪🏾🪖💯 He was honest and persistent and didn't quit until the job was done 👍🏾