How do I check product availability at the Macon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Macon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Macon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Macon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2307 reviews)
Pablo M
March 21, 2026
1 out of 5
Trash store. Staff is trash as well. I live 10 mins from the store, but would prefer to drive an extra 25 mins to another store than deal with them
Response from Best Buy
March 21, 2026
Good afternoon, Pablo.
We definitely get always wanting a positive experience in store. We'd like to know more about your time with us and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #133154" for reference. You can find us here:
Twitter(X):
https://bby.me/FJf47S
Facebook:
https://bby.me/oKi07O
Instagram:
https://bby.me/fq72wm
Jason W
March 04, 2026
1 out of 5
They had a game on the shelf that they wouldn't let me buy. They blamed it on an associate that put it out early. I'll literally go anywhere else but this location.
Response from Best Buy
March 04, 2026
Hello, Jason,
Thank you for reaching out to us with your feedback. Being denied the option to purchase an item would be frustrating, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/ejv8ew), Twitter/X (https://bby.me/vesw9x), or Instagram (https://bby.me/687q3t). Please reference Google Review #125641.
Power H
February 21, 2026
5 out of 5
Best Buy have all the appliances you need. My freezer went out and they had the one I want and bigger than I thought it was. Everyone was help.
Lynda F
February 18, 2026
3 out of 5
Lack of merchandise
Response from Best Buy
February 18, 2026
Hello, Lynda,
Thank you for taking the time out of your day to leave a review. Coming into a store that looks bare really doesn't provide a great shopping experience, so we appreciate your feedback. If you are looking for something specific or want to formally document your review, please reach out to us on social media. Please include Google Review 118895 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport