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GEEK SQUAD

Best Buy Macon

ClosedOpens at 10:00 AM
4.0
(2181 reviews)
4676 Presidential Pkwy
Macon, GA 31206
(478) 471-0900
Directions
ClosedOpens at 10:00 AM
TuesdayApr. 1810:00 AM - 8:00 PMWednesdayApr. 1910:00 AM - 8:00 PMThursdayApr. 2010:00 AM - 8:00 PMFridayApr. 2110:00 AM - 8:00 PMSaturdayApr. 1510:00 AM - 8:00 PMSundayApr. 16ClosedMondayApr. 1710:00 AM - 8:00 PM
Services Offered
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Find Items in This Store

Shop Best Buy Macon

Specialty Shops and Services

  • Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Discover how you can use Google Home voice assistants and the dozens of products that work with them to get answers, play music, and control smart devices around the house, using only your voice.

  • Meet Alexa, the voice assistant that can play music, make calls, answer questions, check traffic and weather, and more. Plus, find out how you can control other smart home devices using just your voice.

  • Find the right hearing solutions with help from experts, plus learn more about using your products.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

    Get Connected

  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy Macon

How do I check product availability at the Macon Best Buy?
How do I check my order status?
My local Macon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Macon stores’ holiday hours?

Recent Reviews

4.0
(2181 reviews)
Mark B
April 12, 2025
1 out of 5
None of these employees are useful contact Best Buy customer service for help and return.
Response from Best Buy
April 12, 2025
Hi, Mark, I'm saddened to hear that you were having difficulty with processing a return at your local Best Buy store. Our team would be happy to offer our support. Please reach out to a live representative by sending a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention Google Review 65035638. We look forward to hearing from you. Sincerely, ^TIna
Jeff C
April 09, 2025
2 out of 5
No sales person to be seen for 15min of arrival. Was put on a waiting list with 1 customer in front of me, even though no one was in the store.
Response from Best Buy
April 09, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in store shopping trips will be fast and efficient and that I will be able to ask questions before I make my actual purchase. Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 65027277". Full Name E-mail Address Phone Number Store Location Regards, ^Josh
Terri M
April 05, 2025
1 out of 5
Walked in store, no one to help, asked someone and he just stated someone be with you after while, NO CUSTOMERS were in store, workers need to get off butts, wait on customers who pay their paychecks. We walked out!!!
Response from Best Buy
April 05, 2025
Hello Terri, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 65012648" and share your full name, email, and phone number. Thanks, ^Vanessa
D T
March 27, 2025
5 out of 5
Purchased a new washer , had no issues with customer service , Taylor helped us out and hooked us up, got us loaded up and the deal was done!

About Best Buy Macon

At Best Buy Macon, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Macon team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 4676 Presidential Pkwy in Macon, GA, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Macon? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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