All the people nice, return policy, not long enough, only 14 days.
I called the specific store to ask if they had something I was looking for, I was told they did have one left but someone could get it before I did, I then use a lot of gas to get to best buy because I don't have one they then tell me they don't sell the item, best buy wasted my gas just because an employee or store couldn't get it right, I have been looking for this for a while, then best buy just wastes my time. Do not trust them online
Response from Best Buy
July 15, 2026
Hello, Trevor,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience calling for an inventory check. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #188235" for reference. You can find us here:
Twitter(X):
https://bby.me/ozlABF
Facebook:
https://bby.me/0Gbaqe
Instagram:
https://bby.me/1vxj7q
The star was Messy and had very little stock. I was in the store for 45 minutes looking for something not one person asked if I needed any help
Response from Best Buy
July 04, 2026
Hello,
Thank you for the review. When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 182333
Went to Geek Squad for repairs. After standing in line patiently for the one rep on duty to assist a couple for maybe 20 minutes he starts helping me and then puts my business to the side to assist someone else. I tried redirecting his attention and pointing out that he was working with me politely. He continued to look over my affairs. I asked for management and the greeter was not helpful or friendly. I do not suggest this store in Macon Georgia.
Response from Best Buy
June 29, 2026
Hello,
We appreciate you taking the time to share your feedback. Getting the personal service you need at the Geek Squad should be simple, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/6PkcRw), Twitter/X (https://bby.me/v9fT3H), or Instagram (https://bby.me/oFkZEs). Please reference Google Review, #179654.