Frequently Asked Questions About Best Buy McDonough
How do I check product availability at the McDonough Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local McDonough Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy McDonough stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the McDonough Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2974 reviews)
T G
January 05, 2026
2 out of 5
If you want help with an item you now need to add your name yo the que. Then wait in line for someone to help you. It's infuriating when I see empl9standing around in groups. I don't want to see a bundle of of blue shirts standing around talking while we wait. This is like being seated for a restaurant. I absolutely Hate this system now. I'm not coming back here if I have to wait. People have other stuff to do. Some questions are quick and easy and shouldn't have to wait in line. This puts everyone in the same category regardless of what you need
Lora C
January 04, 2026
1 out of 5
Wow! Just left Best Buy McDonough. We asked for a sales person to help us in the TV section. They said they’d send someone over. While waiting, a sales person walked up. I said to her “we just asked for help from someone. Did you come for us?”. Her response “ma’am, you’ll just have to wait. There’s more people than you’.
Response from Best Buy
January 05, 2026
Hi Lora,
Thanks for sharing this review. We're concerned to hear this and can understand it can be disappointing when it takes longer than expected to get help. If you'd like to share additional feedback with us or need further assistance,, feel free to reach out to us via our social media channels on Facebook (https://bby.me/k4q3s5), Twitter/X (https://bby.me/79nvtn), or Instagram (https://bby.me/r06b1b). Please include the Google Review reference number #100462 when reaching out.
Corey B
January 03, 2026
5 out of 5
I go there time to time to unload my Heart and to get some piece and quietness!!!!!