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Come see our new look!
Immerse yourself in the latest technology, hands on.
Best Buy McDonough
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy McDonough
How do I check product availability at the McDonough Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local McDonough Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy McDonough stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the McDonough Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2821 reviews)
Joel C
March 22, 2025
1 out of 5
Very bad service unprofessional service
Response from Best Buy
March 22, 2025
Hi, Joel,
Thanks for taking the time to leave a review here on Google. This is far from the feedback that we strive to hear from our customers.
If you require additional assistance, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64957556” when reaching out on social media, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi
Marvette G
March 17, 2025
5 out of 5
I visited the store at the end of February and just got around to writing a review. I received awesome customer service form associate Moy. I was contemplating between 2 versions of the GoPro. He was very knowledgeable of the product and patient with me asking several questions to make sure I bought exactly what I needed including the accessories. On your next visit, ask for Moy. He'll make sure your experience is great.
Unknown D
March 15, 2025
5 out of 5
I went in to look for a phone charger. The very helpful staff walked around with me to a few areas, trying to find one that met my needs (10ft cord). I also dropped off some old cables to recycle. Although they did. Ot accept the old batteries I wanted to drop off, they provided information were th3y do accept them.
Dwight D
March 13, 2025
5 out of 5
This is a beautiful store, staff was very helpful. Had a install done, great service, the tech that worked on my vehicle was professional and very knowledgeable.