Frequently Asked Questions About Best Buy McDonough
How do I check product availability at the McDonough Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local McDonough Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy McDonough stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the McDonough Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2715 reviews)
Teresa S
August 29, 2024
5 out of 5
Best Buy always products available to pick or order. Reasonable prices too.
Marlen A
August 29, 2024
1 out of 5
Ordered a computer online and was told it was going to arrive a day earlier then expected, i waited all day and nothing… the next day i was told it was going to arrive in the morning, didn’t arrive till afternoon, as i went outside to sign i noticed that the package wasn’t a computer, when i opened it i saw two packs of batteries that go for $13. compare $13 to $900 computer.
Response from Best Buy
August 29, 2024
Hi Marlene!
Thanks for reaching out to bring this to our attention. I would be worried as well if I saw that my order was delivered, but had the wrong product inside the packaging. We'd like to ensure this feedback gets into the right hands and would be happy to look deeper into this for you so we can further assist. Please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X ( http://twitter.com/BestBuySupport), or Instagram(http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention Google Review 64131466.
Kind regards,
^Bacarri
Marlinda E
August 28, 2024
5 out of 5
Bought a charger that wasn't from Best Buy, and for 2 days, I've been struggling to maintain 15%
The associates were attentive and made me assured that I had assistance throughout my visit.
The feel of the charger alone, I know, I made the right decision!
John Y
August 25, 2024
5 out of 5
I've always been attached to Best Buy. At the hip, with all the latest technology and reasonable prices.