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Best Buy McDonough
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy McDonough
How do I check product availability at the McDonough Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local McDonough Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy McDonough stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the McDonough Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2832 reviews)
BlueWay K
April 11, 2025
1 out of 5
I visited Best Buy for the second time, hoping my experience would be better than the first but it wasn’t. Both visits there was poor customer service and passive-aggressive attitudes from some of the employees. There’s a woman with very short or no hair (not sure of her name or role), long nails ,popping gum and she was especially rude ,entitled fits her personality ,it costs nothing to be respectful and kind .choose wisely about who you guys as a business ,choose to represent you as a company . Definitely won’t be returning.
Response from Best Buy
April 11, 2025
Hi there!
Thank you for your review. It's concerning to hear that your recent store visit was not as positive as we would want. Our goal is to provide a welcoming environment so that every customer feels valued and appreciated.
So that we can be sure to formally document your feedback, please send a private message or DM on Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport that includes your full name, email address, and phone number, as well as the Best Buy store you visited and a mention of your Google review 65032637.
Kind regards,
^Pre
Sherrill D
April 10, 2025
4 out of 5
They didn't have, nor carry it anymore. Spoke with 2 very nice, respectful employees. They gave me great ideas to find it!
Moonbeam
April 07, 2025
5 out of 5
I have a good friend that had a stroke. We went to Best Buy to get him a new phone. We were lucky enough to have Terrence and his sidekick Stephanie to help us with that. My friend is pretty ornery since said stroke so we proceeded to entertain our store clerks. It was a fun experience to say the least. Thanks to Best Buy, Stephanie and Terrence for helping us out.
saibu o
April 03, 2025
5 out of 5
Moy is the best representative of Best Buy he really help me to find whatever I want any time I come in store