Frequently Asked Questions About Best Buy McDonough
How do I check product availability at the McDonough Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local McDonough Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy McDonough stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the McDonough Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3022 reviews)
Chempaka Y
April 28, 2026
5 out of 5
Abit slow at counter service not sure why took less then 30 minute.But greetings custome good.
SHQUITA H
April 26, 2026
5 out of 5
Great customer service
Wanda K
April 22, 2026
1 out of 5
This store sucks big time !!!!! Amelia was super helpful. The cashier Armanie was rude. My brother was making a purchase , we were advised it’s at another location but it is far. Who cares how far is it. That’s not good customer service what’s so ever. Don’t assume what’s far for us. Smh. I live in Ga so I will drive my brother to the location to Best Buy so my peoples can get what they want. I won’t be spending my money at this place.
Response from Best Buy
April 22, 2026
Hello, Wanda,
Thank you for your review. It can be frustrating when you don't have the experience you're looking for in a store. If you'd like assistance or want to formally document your review, please send a private message on social media to connect with us. Please mention Google Review 144907 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Joe B
April 19, 2026
5 out of 5
This is my first ever back to back video game pickup with Best Buy. It was a very smooth process overall. Arrived before 12pm on 4/17/2026 to pickup Capcom's Pragmata for Switch 2 after picking up Tomodachi Life:Living The Dream on 4/16/2026.. Five minute wait to pickup my game & leave the store to enjoy the rest of my day playing Pragmata of course. Happy gamer, happy consumer here. #It'sAllAboutTheSOFTWARE!