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Best Buy McDonough

4.0
(2758 reviews)
1861 Jonesboro Rd
McDonough, GA 30253
(770) 914-1124
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Frequently Asked Questions About Best Buy McDonough

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My local McDonough Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
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Recent Reviews

4.0
(2758 reviews)
D “
December 02, 2024
1 out of 5
After purchasing a laser printer online, I went to pick up at the store and after picking up the item I discovered that it was not only the wrong printer model number, but it wasn't even a color laser printer. Upon returning it to the store, I had to wait in a long line before anyone would take care of me. At that point I decided I just didn't want it and told them to put the money back on my credit card. I would love to patronize a brick and mortar establishment because it employs people in my community. But if this is the service that they are offering, no thanks. From now on I'll just have to continue making purchases through Amazon!
Amber C
December 02, 2024
1 out of 5
Why is it so hard for people that works here to pick up the phone,you are standing next to the phone and you hear it ring it’s so easy take your hand put it on the phone pick it up and put it to your ear.and then when they do answer they don’t understand you or put you on hold and hang up on you,wow very lazy lazy lazy!
Response from Best Buy
December 02, 2024
Hello Amber, Thank you for the review. I understand you’re hoping to speak with someone from your local Best Buy store. To ensure both customers visiting our retail stores and those calling in receive the most efficient support, all calls are routed to a national team. We would be happy to see if we can help. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Regards, ^Kristy
Veronica T
November 30, 2024
5 out of 5
I purchased an antenna and a freezer and they are working great for me so I love it.
Kenneth S
November 29, 2024
1 out of 5
Came in on black Friday 11-29-24,we got to the store at 7a.m we were looking for a computer,we had some questions ask 3 people for help got nothing ask for a manager twice was told on the 2nd request they where to busy. It's hard to believe that on black Friday there's only 1 Manger.i can see why sales are down. When to another place,can't recommend this place
Response from Best Buy
November 29, 2024
Hello, Thanks for taking the time to share your feedback with us. A new computer can be quite the purchase. I understand wanting to take advantage of the Black Friday deals, but also know that you're buying the best one to meet your needs, so not being able to get the assistance you were seeking, wouldn't be welcome. I'd like to have our corporate team review this with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number email address, the location you went to, and mention your "Google review case 64493512." Sincerely, ^Melissa

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