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Frequently Asked Questions About Best Buy McDonough

How do I check product availability at the McDonough Best Buy?
How do I check my order status?
My local McDonough Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy McDonough stores’ holiday hours?

Recent Reviews

4.0
(2974 reviews)
T G
January 05, 2026
2 out of 5
If you want help with an item you now need to add your name yo the que. Then wait in line for someone to help you. It's infuriating when I see empl9standing around in groups. I don't want to see a bundle of of blue shirts standing around talking while we wait. This is like being seated for a restaurant. I absolutely Hate this system now. I'm not coming back here if I have to wait. People have other stuff to do. Some questions are quick and easy and shouldn't have to wait in line. This puts everyone in the same category regardless of what you need
Lora C
January 04, 2026
1 out of 5
Wow! Just left Best Buy McDonough. We asked for a sales person to help us in the TV section. They said they’d send someone over. While waiting, a sales person walked up. I said to her “we just asked for help from someone. Did you come for us?”. Her response “ma’am, you’ll just have to wait. There’s more people than you’.
Response from Best Buy
January 05, 2026
Hi Lora, Thanks for sharing this review. We're concerned to hear this and can understand it can be disappointing when it takes longer than expected to get help. If you'd like to share additional feedback with us or need further assistance,, feel free to reach out to us via our social media channels on Facebook (https://bby.me/k4q3s5), Twitter/X (https://bby.me/79nvtn), or Instagram (https://bby.me/r06b1b). Please include the Google Review reference number #100462 when reaching out.
Corey B
January 03, 2026
5 out of 5
I go there time to time to unload my Heart and to get some piece and quietness!!!!!
Kathy R
January 02, 2026
5 out of 5
Very friendly staff .

About Best Buy McDonough

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