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Come see our new look!
Immerse yourself in the latest technology, hands on.
Best Buy McDonough
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy McDonough
How do I check product availability at the McDonough Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local McDonough Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy McDonough stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the McDonough Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3038 reviews)
Quinton C
May 29, 2026
5 out of 5
Whoever the manager was on 5/27/2026 (sorry I’m bad with names) made my purchase extremely pleasant. He, along with Miah(I believe is her name) went above and beyond in providing a family like feel. I felt like they cared about me and making my purchase as stress free as possible. Along with great suggestions and conversations. Thanks everyone! Great store, great employees, great service.
Private U
May 25, 2026
1 out of 5
There is a reason this place has very low ratings. District manager tried to deny my trade in and offer me half what the site gave me on a perfect trade in. To make matters worse! It was a district manager and his name started with E. Basically talked down to me and this was the worst experience as a bestbuy customer I’ve ever had
Response from Best Buy
May 25, 2026
Hello!
It definitely makes sense wanting to get the most value possible on your trade-in estimate. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #157010 in your message. You can find us here:
Facebook (https://bby.me/N5QlAw)
Twitter/X (https://bby.me/M9Ywha)
Instagram (https://bby.me/A08pR7).
Devin G
May 23, 2026
1 out of 5
I visited Best Buy today to replace the battery on my iPhone 12 Pro Max, after being advised by Apple to go to an authorized service provider for a genuine part. Overall, the staff at the store were kind and helpful while I waited. However, the technician who handled the repair was a big disappointment. When I called ahead, they said this was one of the best condition 12 Pro Max devices they'd seen. Yet, after the repair, the screen was visibly detached at the bottom. There’s a noticeable gap between the chassis and the display, and pressing it produces a clicking sound. When I mentioned this issue to the staff, they told me there was nothing they could do. I expected far better, especially given the praise for the phone’s condition before.
Jordan B
May 22, 2026
2 out of 5
How do you not have ETBs on drops?
Response from Best Buy
May 22, 2026
Hello, Jordan,
Thank you for taking the time to share your feedback. Not being able to purchase the item you want can be frustrating, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/cpx1V1), Twitter/X (https://bby.me/5OXnL8), or Instagram (https://bby.me/AEwnxH). Please reference Google Review, #155625.