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Come see our new look!
Immerse yourself in the latest technology, hands on.
Best Buy McDonough
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy McDonough
How do I check product availability at the McDonough Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local McDonough Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy McDonough stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the McDonough Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2905 reviews)
bl00dsh0wer
August 24, 2025
5 out of 5
Staff is always incredibly friendly, and ever sense the remodel the options went crazy, you can buy almost anything you can think of
Garth B
August 22, 2025
3 out of 5
Employees were hard to get ahold of they seemed more interested in talking to friends and phones. A bit pricey I figured it would be cheaper. Bigger electronic selection than walmart but more expensive by a bit. The location was at least clean besides the parking lot. Ended up not buying anything becuz walmart had same item I was looking for for $62 less. My visit was not worth the long drive from home. Too expensive with customer service being subpar. Employees need more retraining. Store needs better deals or sale or to lower prices.
Daniel L
August 22, 2025
1 out of 5
Took my iPhone here to have the battery replaced, huge mistake. When they gave it back to me they said it was still hot and "the heat shield is worn and there are stripped screws inside".
Phone was purchased brand new two years ago and has never been opened or repaired. I don't see how it's possible the screws would become stripped from normal phone usage.
The phone was working fine before I dropped it off, the battery just drained quickly. After I got it back the phone is overheating, won't charge and has to be completely replaced.
DO NOT GO HERE FOR IPHONE REPAIRS, GO DIRECTLY TO APPLE.
Response from Best Buy
August 22, 2025
Hello, Daniel,
Thank you for leaving a review here on Google. I can understand expecting your iPhone repair to be completed in an accurate manner.
If you require support on this issue, please send us a private message on social media. Our team would be happy to assist you on any of the following platforms: Facebook (https://bby.me/ipfc4l), Twitter/X (https://bby.me/8cmjse), or Instagram (https://bby.me/uh6722).
Please reference “Google review #33399” when contacting us.
Regards,
^Ravi
T M
August 19, 2025
3 out of 5
Service could be better. Greeters are sweet. Everyone else seems like they hate working there.
Response from Best Buy
August 20, 2025
Hello,
As a consumer myself, I always expect to receive great service, which is what we want for all customers who visit our retail stores. I regret to learn this was not the case for you.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/vhkung), Twitter/X (https://bby.me/n3rtgo), or Instagram (https://bby.me/yu5bws). I’d recommend sending a private message or DM. Please include Google Review 32021.
Regards,
^ Kristy