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Immerse yourself in the latest technology, hands on.
Best Buy McDonough
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy McDonough
How do I check product availability at the McDonough Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local McDonough Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy McDonough stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the McDonough Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2999 reviews)
Terrence
February 24, 2026
1 out of 5
I placed an curbside order for a tv and these liars told me the order didnt go through. So i went in the store and purchased it. Jus to get home and see the curbside in fact DID go thru so now im missing over $1000 in my account!! They also somehow separated the order into two different payments- $1186 and $92. Yet only the $92 is showing refunded. These people are scammers thats not a system glitch or anything else when the lesser charge is the only one refunded and my purchase was separated after being lied to. This was intentional/planned. Shady business. No im not going to contact you on a damn social media page, so save the fake concerns
Response from Best Buy
February 24, 2026
Hello Terrence,
If we were in your position, we would feel the same way if there was a mix up like this with your curbside pick up. We want to make sure it’s fully documented and see is we can help in any way If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #121257 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/y3idqd)
• Twitter/X (https://bby.me/wn0w8c)
• Instagram (https://bby.me/ragb86)
John D
February 23, 2026
1 out of 5
Customer service barely speaks English
Bradley G
February 21, 2026
5 out of 5
Very fast and professional
julie P
February 18, 2026
2 out of 5
Shells were empty could not get help
Response from Best Buy
February 18, 2026
Hello, thank you for taking the time to leave us a review. Being able to find what you need, and ask questions before you purchase, is important when shopping in store. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #119005".
Facebook (https://bby.me/kqnsu2)
Twitter/X (https://bby.me/lu20nc)
Instagram (https://bby.me/y1haca)