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Come see our new look!
Immerse yourself in the latest technology, hands on.
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy McDonough
How do I check product availability at the McDonough Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local McDonough Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy McDonough stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the McDonough Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3120 reviews)
shan J
October 13, 2026
5 out of 5
Lovely
DATLADY L
October 11, 2026
1 out of 5
Disappointing! The warranty ran out two months ago on a 3 year old computer. We had geeks squad repair it, which took several weeks, and the repair did not work. The geek squad confirmed it when they went to power it on and show us that the repair was complete. But in reality it was not. They offered to send it back, which was going to take several more weeks. We declined and just decided to buy a new one from somewhere else.
Response from Best Buy
October 11, 2026
Hi there!
We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (https://bby.me/kfEnga), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regard to your Google Review number 233660. Our support teams would love the opportunity to learn more and assist!
Thank you.
And
October 09, 2026
5 out of 5
Natalie is the Best Customer Service Rep Here. Please ask for her. She goes above and Beyond the call of Service to accommodate and ensure that your BEST BUY Experience is PLEASANT, PROFESSIONAL and EFFORTLESS! GREAT HIRE MANAGEMENT!!!!
Crystal C
October 07, 2026
3 out of 5
They are great. They just need to make sure if it says online they have in that store they need to be sure. I have drive over and hour because it said it was in stock.... got there and it's not but still actively showing online it is in stock. That's happened a few times.
Response from Best Buy
October 07, 2026
We understand the frustration when an item is not available when the site showed it was. While we always try to display accurate inventory between our stores and website, there are times when an item may no longer be available, as items may be misplaced or sold, and can take time for the site to update to reflect these changes.
For this reason, we always recommend placing a store pickup order online, as we will make sure to get it ready for you, and notify you once it is ready or if it is no longer available before you visit. Learn more here: https://bby.me/YxYFYS
Should you have further questions, feedback, or need of help, please reach out to us in a private message on Facebook (https://bby.me/fMpeKw), Twitter/X (https://bby.me/oZr1Ek), or Instagram (https://bby.me/JoF1T7), and mention your Google review, 231538.