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Frequently Asked Questions About Best Buy Southlake

How do I check product availability at the Southlake Best Buy?
How do I check my order status?
My local Southlake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Southlake stores’ holiday hours?

Recent Reviews

4.1
(4373 reviews)
Tonya B
January 11, 2026
5 out of 5
Got myself a brand new camera with great customer service and assistance with finding what I needed.
Yancey S
January 10, 2026
3 out of 5
Thin selection
P O
January 05, 2026
1 out of 5
Noone ever available to assist in the purchase of a cell phone.
Response from Best Buy
January 05, 2026
Hi, Thanks for taking the time to leave your review. We understand your concerns with not being able to get help, and we would love to hear more about your recent visit. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 100699 in your message. X: https://bby.me/7ewew1 Facebook: https://bby.me/woykr6 Instagram: https://bby.me/zw9q2c
Trey S
December 31, 2025
1 out of 5
Terrible customer service rude and nasty managers
Response from Best Buy
December 31, 2025
Hey there, Trey, We would love to connect with you on this and hear more about your experience with our staff. Please send us a private message on Facebook (https://bby.me/9kiu6j), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #98434".

About Best Buy Southlake

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