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Frequently Asked Questions About Best Buy Newnan
How do I check product availability at the Newnan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Newnan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Newnan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Newnan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2034 reviews)
Regina B
August 19, 2025
1 out of 5
I took my trade in to this BB to pick up the new laptop i had ordered. My trade in is a MacBook Pro that is in excellent shape, no scratches, no missing buttons, works perfectly well, etc. When I bought my new laptop online and input the trade in and it said $200 for good condition. When I got to BB they would only give me $140 for fair condition. I asked to see manager and he checked my laptop top to bottom, side to side and the keys, everything worked. He said it didn't look brand new so "fair" was all the could do, that if I purchased a new laptop and brought it back in the next day that it would be considered "good". The most ridiculous thing I've ever heard. Needless to say I canceled my order and will NEVER go to BB again.
Response from Best Buy
August 19, 2025
Thank you for taking the time to leave us a review on Google. I also like to trade in my old devices to get a bit off of the one I am replacing it with. The online trade-in estimator does a good job of providing an estimate of your trade-in, but the actual value is determined during the trade-in itself. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #31738".
Regards,
^ Josh
Facebook (https://bby.me/jd9i5m)
Twitter/X (https://bby.me/i05iba)
Instagram (https://bby.me/x8ovpa)
Charles J
August 18, 2025
4 out of 5
Great products and decent customer service
Ronald J
August 14, 2025
4 out of 5
Solid trib they had the ssd I needed
Phil B
August 06, 2025
1 out of 5
Tablet I bought my wife for Mothers Day has had problems playing movies since day one. Repeat service visits have not corrected this. Making an appointment for tech support is meaningless since you still wait in line while they take care of people as they show up without regard for appointments.
Response from Best Buy
August 06, 2025
Hello, Phil,
Thank you for leaving a review here on Google. This is far from the experience we want our customers to have when wanting assistance with a technical issue.
If you require support on this matter, please send us a private message on social media. We would be happy to assist you with making a Geek Squad appointment on any of the following platforms: Facebook (https://bby.me/d0fzgc), Twitter/X (https://bby.me/uooynb), or Instagram (https://bby.me/3cqmdg).
Please mention the phrase “Google review #25458” when reaching out.
Regards,
^Ravi