Best Buy Peachtree City

I would give zero stars at this point went in yesterday with my wife bought a tv for 1,399.99 which was the listed sale price of the tv. The employee said that the mounts they had near the tv would work. It did not. It was to small. I then had to go buy an additional mount on a whim as the store was closed at this point for 150.00. I proceeded to call customer service this morning not once but twice. They said for my wife to go to the store and return it for the money back. Keep in mind the price of the tv had absolutely nothing do to with the mount and they were separate. Because the tv is back to the original price today they want to say that it’s because of a bundle deal was why the tv was listed for that price. My wife had to leave with 22.39 instead of the 122.39 due to lack of professionalism and the rudeness of the employees at this store. I had to spend more money than I spent there for the correct mount instead of the one the employee picked for the tv. They would not give store credit or a refund, gave nothing but a hard time to my wife when customer service stated it should be the 122.39 and corporate also confirmed it. I will not be buying anything else from Best Buy at all. The over all experience was complete crap and to think that they wanted to steal 100.00 from me is crazy and at this point I will be civil suing for the 100.00 irrelevant to the fact that it cost more than the 100.00 and I will make sure that Best Buy is accountable and it cost more than what they could have simply fixed by overriding a system or giving store credit or anything. But that fine because my wife shouldn’t have to leave a store so upset over something that should be completely minimal to fix. Management over heard the interaction and just ran to the back of the store. There is a complete lack of competence at this store and had the employee confirmed and given the proper mount to begin with then I wouldn’t be out of over 300.00. But that’s fine because everything anyone does comes back around especially when it’s stealing from people who work hard to provide for their family!

Got a beautiful new iPhone Air here. Shout out to the staff for going over all the new iPhone options (I didn’t know the Air existed previously) and for showing me every possible financing plan to find one that worked for me. Left same day with a new phone and lifetime warranty screen protector. Excellent customer service! Shout out to Damian, Amari, and Lisa🌟

Damian & Cole did great. Give them a sandwich.

Justin was awesome, he sold me items and had great customer service!