Antoine M
November 01, 2026
Extremely disappointed with my experience at Best Buy. The customer service was terrible, and the employees barely offered any assistance. Instead of helping us with what we came in for, they seemed more focused on pressuring my fiancée into opening a credit card. It’s frustrating when a company prioritizes pushing credit cards over actually helping customers. Definitely not the level of service I expected.
Response from Best Buy
November 02, 2026
Thanks for sharing this review. We’re concerned to hear about this experience and that the service you received didn’t meet expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/jGi394), Twitter/X (https://bby.me/nbrYQt), or Instagram (https://bby.me/rufntm). Please include the Google Review reference number #247092 when reaching out.
Mohamed E
October 26, 2026
Worst service ever! Toby in particular they have him as a greater and he is the worst customer service person I have ever dealt with. Rude , unprofessional.
Bought a 3D printer from the store and they gave me the run around, no service , no one to talk to and they don’t know anything about anything … worst store ever Bestbuy at Peachtree city GA.
I called to ask to speak to a manager and a guy his name is Arami called and left a message to call him back when I called back the Ai voice system basically said they can’t transfer me to speak to a manager unless it was an interview so how would your clients reach you.
Basically worst experience ever and I will never shop at your dumb store. You don’t deserve my dollars!
If I have the chance to leave you a minus 20 stars I would do.
Didnt have what I drove there for, Webb said they did.
Came in to purchase a laptop for work and Damian helped me out. He was very helpful, would recommend!!