I purchased some JBL headphones from here in July. The date of this review is September 15. I only wore these headphones about 4 to 5 times and they would not charge over 30%. For $220, I felt like the only solution was to get a refund or an exchange.
The sales associate, Justin, provided information for me to get this issue resolved. Geek Squad was unable to provide any sufficient information or resolutions. until I spoke to Michael, who guided me step-by-step with the perfect solution that left me most satisfied, and a returning customer. Thank you!
PS: No matter how big or small the item is, get that protection plan!
The associates at The Geek Squad, are so helpful, professsional,and will answer your questions for free.
Ximena M
September 12, 2025
Fácil acceso de llegada.
Rápida atención del personal.
Amabilidad y buen trato.
Encontré lo que buscaba desde el inicio.
Nunca sentí ningún tipo de discriminación.
Walfred G
September 09, 2025
Nice place for buy electronics