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Frequently Asked Questions About Best Buy Savannah

How do I check product availability at the Savannah Best Buy?
How do I check my order status?
My local Savannah Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Savannah stores’ holiday hours?

Recent Reviews

4.1
(5153 reviews)
Aleksandr M
June 26, 2025
5 out of 5
I had a surprisingly great experience at this Best Buy! The store was remarkably organized, making it easy to find exactly what I needed without any hassle. But what really stood out was the friendly service. The staff didn't just point me in the right direction; they genuinely connected with me, making the whole shopping trip a breeze. It's refreshing to encounter such helpful and engaging employees. Definitely a top-notch Best Buy!
Matthew C
June 25, 2025
5 out of 5
Had great service and they even gave the kids free promotional Pokémon cards
shuyi Y
June 21, 2025
2 out of 5
I ordered an Apple Watch online from BestBuy.com, but unfortunately, it was stolen before delivery. Customer support told me I could do an in-store pickup instead. When I arrived at the store, I was told the pickup wasn’t possible, but the staff kindly helped me reorder the item and said the original order would be canceled and I’d receive a refund within 2 days. The in-store experience was good. However, I never received the refund, nor did I even get a confirmation email that it was being processed. I’ve contacted customer service multiple times. At first, they kept saying "just wait one more day" — but eventually they admitted they had no idea how long it would take, or whether I’d even get my refund at all. This is extremely frustrating, especially coming from a major company like Best Buy. I’m still waiting for my money. If store leadership sees this, I hope you can help escalate it. The store experience was great, but the online process has been unacceptable
Maria H
June 19, 2025
5 out of 5
Had a pick up order and the person helping us was very nice

About Best Buy Savannah

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