Frequently Asked Questions About Best Buy Savannah
How do I check product availability at the Savannah Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Savannah Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Savannah stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Savannah Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5330 reviews)
David S
February 03, 2026
2 out of 5
Their $1600.00 tv died just after the warranty expired. I'll go to Walmart and get another 65" tv at ⅓ the price. Train wreck store.
Response from Best Buy
February 04, 2026
Hello, David,
Thank you for leaving us a review. We understand the importance of needing support, especially when your TV gave out. Nevertheless, we appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter: @BestBuySupport
Please mention "Google Review, Conversation #112740" when contacting us on social media.
T G
February 01, 2026
5 out of 5
Colita provided excellent service. She went above and beyond in finding a charging solution for my Bose headphones. She didn’t give up and continued trying different options until she figured it out. Thank you very much for going the extra mile, Colita. Excellent customer service!
Sharon b
February 01, 2026
5 out of 5
It's was challenging to get proper customer service!.I was running in circles waiting so I just walked away without getting what I came for. 🙄🤦🏾♀️
kily G
January 31, 2026
1 out of 5
rudest employees i’ve ever met at any retail store. Guess they don’t get paid enough to be coherent and friendly. they were condescending and rude. The female at the front was also eating peanuts and rubbed her greasy fingers all over my TV and receipt. Also was rude to my husband and rolled her eyes at him.
Response from Best Buy
January 31, 2026
Hello!
Thank you for sharing your experience. It sounds your recent experience with us was not inline with the level of service we aim to provide. Our goal is to create a positive interaction for every customer, and we appreciate you taking the time to bring this to our attention.
To properly document your concerns and address any additional questions you may have, feel free to connect with us through any of our social media links below. Be sure to mention your Google review 111395.
Facebook: https://bby.me/brk545
Instagram: https://bby.me/yc2ekx
Twitter/X: https://bby.me/si130l