Frequently Asked Questions About Best Buy Savannah
How do I check product availability at the Savannah Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Savannah Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Savannah stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Savannah Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5405 reviews)
Robert C
June 24, 2026
3 out of 5
Floor staff was very helpful, however when I went to check out it appeared I was interrupting two employees conversation and instead of helping me they both walked off and I had to wait for a third employee to complete my purchase.
Response from Best Buy
June 25, 2026
Hello, Robert,
We appreciate you taking the time to share your feedback. Receiving the service you need should be simple at Best Buy, so we can understand your frustration. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/pDiNms), Twitter/X (https://bby.me/XD8dbb), or Instagram (https://bby.me/G24MZK). Please reference Google Review, #177045.
Geezy G
June 24, 2026
1 out of 5
I will never go back to this store
Response from Best Buy
June 24, 2026
Hello there!
Thank you for taking the time to reach out on Google with a review. We fully understand the need for support. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #176962 in your message. You can find us here:
Facebook (https://bby.me/E2JUUz)
Twitter/X (https://bby.me/KKrkGb)
Instagram (https://bby.me/wIzZTD).
Rick G
June 23, 2026
1 out of 5
Too expensive and didn't have what I was looking for.
Response from Best Buy
June 23, 2026
Hi,
We’re sorry to hear that the item you were looking for was unavailable. We would appreciate the opportunity to discuss your shopping experience further.
Please provide additional details when connecting with us through a private social media message, and be sure to mention review #176464.
Facebook (https://bby.me/IiQgn5)
Twitter/X (https://bby.me/GDjaKg)
Instagram (https://bby.me/jAokAb)
Isaac G
June 22, 2026
1 out of 5
Please learn the art of customer service again.
Response from Best Buy
June 22, 2026
We always want to deliver great customer service, and understand the frustration when you felt we missed the mark. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/UaGl3z), Twitter/X (https://bby.me/BmDS6b), or Instagram (https://bby.me/fjdWax), and mention your Google review, 175783.