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Best Buy Smyrna
Services Offered
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Frequently Asked Questions About Best Buy Smyrna
How do I check product availability at the Smyrna Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Smyrna Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Smyrna stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Smyrna Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4406 reviews)
Derrick C
October 17, 2024
5 out of 5
Love this bestbuy knowledgeable and friendly staff.
Eler Q
October 16, 2024
1 out of 5
Mal servicio al cliente no son nada amables
Response from Best Buy
October 17, 2024
Hola, Eler,
Gracias por compartir su opinion sobre su experiencia con servicio. Si pudieras contactarnos por uno de nuestros perfiles de media sociales debajo con Review 64319841 para mejor entender su queja y soportarle en cualquier manera que podemos.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Gracias,
^Tommy
Gamers w
October 12, 2024
1 out of 5
Zero employees on the sales floor. Huge corral style line at checkout due to only having one register open.
Response from Best Buy
October 12, 2024
Hi there, Gamers with Goals.
Thank you for taking the time to share your feedback. I'm sorry to hear about your recent experience with the long wait time and lack of staff on the sales floor. We strive to provide excellent customer service, and your input helps us improve. If you’d like assistance with this issue, please send me a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, along with the conversation number 64302949. Additionally, please mention that this message is "In regards to my Google review" to help us quickly identify and assist you.
Here are the platforms where you can reach us:
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
Thank you again for your feedback, and we look forward to helping you.
Best regards,
^Magee
Umar K
October 10, 2024
4 out of 5
Had to wait a lot to get someone attend to me. The options for limited as well when it comes to laptops. Otherwise in general, it was a smooth experience.