Best Buy # 502
My family and I visited Best Buy yesterday to exchange my son’s headphones. Dakota and Thalia were professional and kind, and they made the exchange effortlessly. I was nervous going in, but left feeling valued. Thank you, Dakota and Thalia, for going above and beyond your job description. 👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽
Worst service ever total trash. Avoid Acoid Avoid. From computers to geek squad, the service is garbage service. Northlake, Lindbergh, Perimeter, highly recommended.
Response from Best Buy
August 27, 2026
Hello,
Thank you for your review. It can be frustrating when you don't have the experience you were looking for in a store, so we understand your disappointment. If you are in need of assistance or want to formally document your review, please reach out on social media with a message. Please include Google Review 213023.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
In-store pickup for online order. I received notice that my item was ready for pickup just 10 minutes after placing the online order. When I arrived at the store, the associate scanned the barcode in my confirmation email, checked my ID, retrieved my package, and sent me on my way. Quick & Easy.
Exemplary service by these two on multiple occasions… excuse my spelling if I’m incorrect… Jordyn and Nyaja I’ve misplaced receipts to give a proper review but they have been great help every time. - c