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Best Buy Smyrna
Services Offered
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Frequently Asked Questions About Best Buy Smyrna
How do I check product availability at the Smyrna Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Smyrna Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Smyrna stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Smyrna Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4429 reviews)
Christi P
November 24, 2024
5 out of 5
Great selection of various brands
Eddie K
November 22, 2024
5 out of 5
Going here for years. Great store. Great service!
Amber
November 22, 2024
1 out of 5
Order on Amazon! I came to the store only because I wanted to make sure I had the product before traveling.
I saw an associate and asked for assistance.
They told me they needed keys. No problem. 15 minutes go by, I decide to ask another associate for assistance they need keys also.
Why is the store open and associates cannot assist customers?
Terrible management!
Customers are spending hundreds of dollars and this is the best customer service you can provide them? I see why they had the product in stock because customers can’t purchase because associates don’t have keys.
Response from Best Buy
November 22, 2024
Hello Amber,
Thanks for reaching out and providing your feedback. Purchasing a product at Best Buy should be easy, so I can understand your concern when you have to wait for an associate to get keys. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64458516". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron
Montgomery R
November 22, 2024
4 out of 5
Love this place