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Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M10.94,2.5c-2.11,0-4.5,0.4-6.52,1.3C2.54,4.65,1,6,1,8.24c0,1.18,0.44,2.31,1.25,3.16c0.55,0.5,1.43,1.36,3.72,1.86%20c1.03,0.22,3.22,0.57,5.41,0.8c2.19,0.23,4.31,0.43,5.18,0.67c0.69,0.18,1.85,0.41,1.85,1.72s-1.22,1.69-1.44,1.78%20s-1.68,0.76-4.32,0.76c-1.75-0.05-3.48-0.35-5.14-0.88c-0.98-0.35-2.02-0.81-2.98-1.99c-0.39-0.55-0.6-1.21-0.62-1.89H1.53v6.69%20h2.65v-0.91c0-0.07,0.02-0.13,0.05-0.19c0.03-0.06,0.08-0.11,0.14-0.14c0.06-0.03,0.12-0.05,0.19-0.05c0.07,0,0.13,0.02,0.19,0.05%20c1.25,0.54,2.55,0.96,3.88,1.26c1.39,0.29,2.3,0.5,4.03,0.5c1.83,0.03,3.65-0.22,5.4-0.76c1.16-0.32,2.25-0.86,3.21-1.58%20c0.54-0.41,0.98-0.95,1.27-1.56c0.3-0.61,0.45-1.28,0.45-1.96c0.01-1.29-0.49-2.54-1.39-3.46c-0.5-0.48-1.08-0.88-1.71-1.17%20c-0.68-0.31-1.39-0.55-2.11-0.74c-1.38-0.34-4.47-0.76-5.95-0.91C10.29,9.14,7.6,8.92,6.52,8.59C6.19,8.48,5.53,8.17,5.53,7.4%20c0-0.55,0.3-1.01,0.9-1.39c0.95-0.6,2.88-0.97,4.89-0.97c1.94-0.02,3.87,0.35,5.66,1.11c0.48,0.21,0.93,0.48,1.35,0.8%20C19,7.52,19.47,8.3,19.65,9.17h2.14V3.35h-2.39v0.68c0,0.22-0.22,0.5-0.65,0.27C17.68,3.73,14.65,2.52,10.94,2.5z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Smyrna
How do I check product availability at the Smyrna Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Smyrna Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Smyrna stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Smyrna Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4643 reviews)
sifat a
February 14, 2026
1 out of 5
My Best Buy order number ends with 9756. During the Super Bowl promotion, I purchased an 85-inch TCL TV along with installation. However, the salesperson mistakenly processed the order for an 85-inch Hisense TV instead, which normally costs $150 less even without the Super Bowl promotion.
I only discovered the mistake when I went to schedule the installation. I immediately contacted both customer service and the showroom, but they informed me they could not match the promotional price. As a result, I had to pay an additional $160 due to an error that was not mine.
I have been a loyal customer for many years, and this was honestly my worst experience with Best Buy. The situation was frustrating and disappointing, and it has made me think twice before choosing to shop there again.
Response from Best Buy
February 14, 2026
Hello, Sifat,
Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one. Nevertheless, we appreciate your feedback, and would like to look into this matter further. To better assist, please do not hesitate to reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter: @BestBuySupport
Please mention "Google Review, Conversation #117194" when contacting us on social media.
Dragon R
February 11, 2026
5 out of 5
Favorite spot on Cobb Parkway!!
Rachael M
February 09, 2026
5 out of 5
Friendly service and very helpful
Tierra
February 02, 2026
1 out of 5
One of the male employees who work at this location said, " i was trying to make sure that a bag is what you wanted." i did not even report him because if he is really trying to be rude then a pattern will show and then i will report him to a manager or supervisor at best buy. I laughed at him because i thought he was upset that i asked him for a bag to put my items in but really if it sounds degrading to you when someone asks you for a bag to put their items in then make a decision about where you will be working. Best buy cashier or sales associate might not be something that you are interested in but for now give me a bag to put my items in. If that employee does that again he is going to be reported to the manager and also to the corporate office. You applied to work at best buy and not me. If you live in a place in cobb county that is not well maintained then maybe you do believe that its degrading for someone to ask you for a bag to put their items in. Thats your problem. Not mine!
Response from Best Buy
February 02, 2026
Hello, Tierra,
Thank you for sharing your review. We strive to provide the best customer service possible and would like to learn more about this recent visit and what may have occurred during checkout.
Please send us a private message on Facebook (https://bby.me/mfd6jz), Twitter/X (https://bby.me/yb4frx), or Instagram (https://bby.me/easf7n). Please be sure to mention "Google review 112064."