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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Snellville
How do I check product availability at the Snellville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Snellville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Snellville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Snellville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3929 reviews)
Tiffany I
August 20, 2026
5 out of 5
I did curbside pickup. I was in and out in less than 5 minutes. The worker verified my code put the washer in my trunk in seconds and i was omw home! Excellent service
Kelvin
August 18, 2026
5 out of 5
excellent service
Tee H
August 16, 2026
1 out of 5
On 8/15 I had an appointment with this Best Buy location to repair a hardware screen issue. My appointment was for 2:40pm. I arrived at 2:35pm. After waiting for 30 min, the representative tells me the Apple system is down for them. The would not be able to repair/replace my device. They sent an email at 2:40pm notifying me of this. Why when my appointment was for the same time? The guy looked at my device and told me to come tomorrow. He could replace it because I had Apple Care. So I scheduled a 3pm appointment for 8/16. I get there at 2:50pm. At 3:30 the guy sees me and tells me they will have to send my device ot and it will be 2-3 weeks. Excuse me!!! PLEASE JUST GO TO APPLE!! This was the worst experience ever. How i got an appointment but not seen for 30 -45 min. When provide misinformation. That's two trips for nothing. As high as gas is, this is unacceptable. Do not take your Apple products here. JUST GO TO APPLE. Poor customer support and service.
Johnathan H
August 15, 2026
4 out of 5
It's Best buy. So expect to pay more because you're in the store and not shopping online (they have price matched in the past, so that may still be a thing). That being said, this location was great. It was clean, things were stocked. There was a broad selection of items available.
The staff was friendly and helpful, but not overbearing. There were some demo items that either had broken pieces or attachments. I would go here again.