I went into the Snellvile store on Scenic hwy and was frustrated and neat tears with my computer. Lliam, was outstanding, what seemed like a mountain to me, he disolved my issue with no problem. Thank you Lliam, you're the BEST! He made me SMILE.
This store is so unorganized! And the workers were ignoring me while being on their phone! By far the worst bestbuy I’ve been to
Response from Best Buy
February 21, 2026
Hello Richy,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/4nv8vb), Twitter/X (https://bby.me/xlfje7), or Instagram (https://bby.me/w0vldg). Please send us a private message or DM to complete the documentation process. Please also reference Google Review, 119970.
emilio l
February 16, 2026
Stephanie is the best manager ever!!! Best buy online kept messing things up for me. My frustration almost made explode and give up but Stephanie made me the happiest customer. She single handly saved best buy from my wrath. Thank you again Stephanie and give this kind lady a raise!!!!
Manager Stephanie was very attentive with my needs during my last visit. People like her are hard to find and I definitely look forward to shopping here again. Thanks again Stephanie 🫶🏾