I had to seek out customer service for what I wanted.
Love the interactive audio displays and the staff are really knowledgeable and down to earth! Don't always have everything in stock but you can order and pick it up as well.
The customer service is amazing and I love the ambience.
Here’s a more polished and professional version of your Google review that keeps your original message clear but sounds more composed:
While shopping, the store was mostly empty. After checking out and walking toward the exit with my receipt in hand, I was unexpectedly stopped by an employee and a police officer at the front entrance. It felt uncomfortable and a bit intimidating. Based on this experience, I don’t think this location is the right fit for me.