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Best Buy Snellville
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Snellville
How do I check product availability at the Snellville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Snellville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Snellville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Snellville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3644 reviews)
Natasha T
January 14, 2025
4 out of 5
People are polite ...fast service
Peaches A
January 11, 2025
1 out of 5
I came to purchase a new phone with Verizon on January 7th 2 hours before closing and was helped by a short black man who had no idea what he was doing. He didn’t not give me any of the promotions connected with Verizon. He told me they did not offer military discount when they do! It took him forever I set up my phone and he still didn’t do it correctly! He continuously had to ask his coworkers what to do! The whole process was very annoying. I’m still having problems due to him not properly setting up my line/ phone! I would not recommend this location nor that employee! HORRIBLE EXPERIENCE!!
Response from Best Buy
January 11, 2025
Hello, Peaches,
Thank you for your review. I can certainly understand your concerns about not receiving the level of service you expected and the misinformation you've received regarding military discounts. While we may occasionally offer coupons and promotional codes for special savings on certain products, Best Buy does not offer a military discount at this time. We truly aim to provide excellence in every interaction and create a positive shopping experience for every customer.
So that we can formally document your feedback, please reach out to us via Facebook (facebook.com/BestBuy), Instagram (instagram.com/bestbuy), or Twitter/X (twitter.com/BestBuySupport). When you message us, please include your full name, phone number, and email address, as well as your Google review 64667880.
Kind regards,
^Pre
Nova
January 05, 2025
4 out of 5
We bought a laptop for a family we sponsored from Angel Tree at Christmas. We found exactly what we saw online and checked out without issue and at a good price.
LaShonda D
January 05, 2025
5 out of 5
I ordered an iPhone Friday night and got notification at 9:53 a.m. Saturday that it was ready. I arrived to the store approximately 4:30 p.m. on Saturday there was one person ahead of me in the in store pickup line. The Representative named Sim was so helpful and friendly. The first register we were on wouldn't print the receipt. The second register we went to wouldn't print the receipt. The third register did print the receipt. Sim was so kind as to open my phone, plug it into a charger, insert the SIM card, and wait for me to go thru the activation process. During this time I observed manager Marcus actually being a manager. I was so impressed with watching him manage the entire store from answering his walkie in a timely manner to walking around the store, checking on and assisting customers and employees without waiting for them to ask for help. He even stepped in to assist the person who was helping me without being asked. After our transaction was complete Sim returned to the service desk I remained to check that the charger was in the box. SIM RETURNED TO CHECK ON ME!!!! There were about 6 customer service Representatives walking around the store helping customers. (Sidebar) There was one dude who was clocking out and someone asked him for help and he just shook his head which was high-key rude. However, the entire experience left a smile on my face. Just seeing employees actually staffed in the store ready and willing to help and actually helping was refreshing.