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Frequently Asked Questions About Best Buy Snellville

How do I check product availability at the Snellville Best Buy?
How do I check my order status?
My local Snellville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Snellville stores’ holiday hours?

Recent Reviews

4.0
(3679 reviews)
Tony M
April 14, 2025
1 out of 5
Best Buy lost my business today. I purchased and they installed a stereo in my daughter’s Jeep as a Christmas present gift. A speaker is working sometimes and sometimes not and is having static issues. Even though there is a lifetime warranty on installation they told me I have to pay them $100 dollars for them to look at it. Be aware they don’t stand by their warranty.
Response from Best Buy
April 14, 2025
Hello, Tony. I understand the importance of having something installed work properly after installation and we would be more than happy to look into this for you and see what we can do. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #65041326. Best, ^Allison
Jon c
April 07, 2025
5 out of 5
Excellent customer service! Logan was very helpful and knowledgeable. We will definitely be back and getting his help again.
danielfercu54
April 07, 2025
5 out of 5
Excelente atención.
Kalep R
April 01, 2025
5 out of 5
The customer service was exceptional. Had two issues with order fulfillment on flash sale reduced item and the first store just didn't fulfill because they felt it was fraudulent but charged the card anyway and couldn't pick it up. (This was Murfreesboro). I ordered for a pick up at the Snellville location but something happened this time with credit card (they thought it was fraudulent). I went in to talk about getting this item for the price I tried to get it and they HONORED the price and it literally took me just a few moments to explain the situation and they were reasonable and made it happen. I'm grateful for their team. GREAT EXPERIENCE.

About Best Buy Snellville

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