The people are friendly and helpful, however, I did have a complication when my vehicle radio was installed.. But the installer knew how to install the radio and he was sorry for the dash board of my vehicle. I am now trying to get the company to pay for the damage 💔 of dash board. I believe they will work with me.
My favorite Best Buy! Very friendly staff who's always there for you!
Nicole D
February 26, 2026
Waited 30 minutes to be helped and no one came
Response from Best Buy
February 26, 2026
Hi Nicole,
Thank you for your review. We understand the importance of being able to find assistance, and greatly appreciate you taking the time to bring this to our attention.
To formally document your feedback, feel free to reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention your Google review 122168.
I went into the Snellvile store on Scenic hwy and was frustrated and neat tears with my computer. Lliam, was outstanding, what seemed like a mountain to me, he disolved my issue with no problem. Thank you Lliam, you're the BEST! He made me SMILE.