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Best Buy Snellville
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Snellville
How do I check product availability at the Snellville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Snellville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Snellville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Snellville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3688 reviews)
Johnson J
May 05, 2025
5 out of 5
Great customer service.
Christopher G
May 03, 2025
1 out of 5
I paid for a protection plan and then tried to use that protection plan and was told I needed to pay more to use it. DONT BUY THEIR BS PLANS!
Timothy B
May 02, 2025
1 out of 5
Do not use pick up at this location. Waited 30 minutes then had to go inside and no one was logged into the handheld to get the notification that I checked in. Went inside to get the package and waited another 15 minutes it's for someone to help me get my order. No apologies no thank you nothing.
leaf e
April 27, 2025
1 out of 5
Admittedly i screwed up each time not verifying that these guys did what we discussed so i will add an extra star. First i brought my pc in to Best Buy Geek Squad(BBGS) in march of last year. Troubleshot my pc wonderfully. Got it back and it worked until December of the same year. BBGS informed me my cpu cooler leaked on the gpu and fried it. Took me a couple months to realize that they were the ones who worked on the cooler when they replaced my motherboard. So i lost $1200 on a crappier gpu due to me not catching that mistake. Then i take my pc in today telling them the pc crashes while playing games and go into a bunch of "extra" details about the pc having issues. Did not stop to read the paperwork to verify they were going to ensure the pc played games, so it is my fault again that all they did was make sure the pc turns on. Paperwork included nothing about pc not running games. Just "pc not working properly," "screen would go black" main reason might be electric shock... i included the electric shock because it was one of the many strange times my pc crashed. Disappointed in their service and seems like they might be trying to get money from "unsuspecting" people. Just going to factory reset my pc and hope for the best at this point. Taking a star away as i go through the headache of fixing my own pc